How to add or remove a beneficiary?
To manage your beneficiaries:
- Connect to your web Customer Area or Nickel Application
- Go to the “Transactions” tab
- Go to “Wire transfers"
- Click on "Manage my beneficiaries"
To add a beneficiary, click on “Add beneficiary” then fill in the requested information. A security code will be sent to you by SMS to validate the addition.
When you register a new beneficiary, we advise you to enter the first and last name exactly as they appear on their bank details (RIB). Avoid using nicknames, abbreviations, or incomplete names. This will allow us to verify that the entered bank details match the intended person and thus limit the risk of error or fraud.
To delete a beneficiary, simply click on "delete" (From the Application, click on the 3 dots to the right of their name to access the "delete” button).
You can add up to 5 beneficiaries per day. For security reasons, if you have changed your phone number in the last 10 days, your beneficiary will be permanently added to your contacts within 48 hours.
Compte Jeune : l'ajout de bénéficiaire se fait uniquement depuis le compte du représentant légal.