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Nickel France - FR
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Nickel Belgique - FR
Nickel Belgique - NL
Nickel Belgique - EN
Nickel German - DE
Client Portal
Open an Account
Pricing & Services
Points of Sale
About us
Nickel France - EN
FR-EN
Nickel France - FR
Nickel Spanish - ES
Nickel Portugal - PT
Nickel Belgique - FR
Nickel Belgique - NL
Nickel Belgique - EN
Nickel German - DE
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Discover Nickel
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Getting started with Nickel
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An emergency, a problem?
29 articles
My card
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Check
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Offers
3 articles
Security & Privacy
7 articles
New
Nickel simplifies your online payments with Click to Pay!
How to pay with Click to Pay?
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Updated by Philippe 1 month 1 week ago
How to register my Nickel card with Click to Pay?
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Updated by Philippe 1 month 1 week ago
Frequently asked questions
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How do I create my Customer Area?
How can I update my identity document?
How do I change my phone number?
How to access my Nickel web Customer Area or Application?
How can I contact Customer Service?
How can I receive information on my account by SMS?
Blocked account: why and what to do?
How do I block my card in case of fraud or loss?
How can I find my Nickel ID?
I've forgotten my password to my Customer Area: how do I find it?
How can I contest a transaction?
What are the payment and funding limits for my Nickel account?
How long does a transfer take?
How can I close my Nickel account?
How do I apply to reopen a Nickel account?
How do I fund my Nickel account?
How do I replace my Nickel card?
Standard or instant transfer: how to do it and how much does it cost?
How do I change my email address?
How to download the Nickel Application?
How do you spot and report fraud?
How do I check my account balance?
How do I cash a cheque?
How can I change the limits on my card?
How can I block an organization from debiting my account?
CAF, RSA and Pôle Emploi payment dates in 2025
What are the conditions for opening a Nickel account?
How can I withdraw cash?
I haven't received my transfer. What should I do?
I have forgotten my Nickel card PIN: where can I find it?