Nickel | FAQ

Wero : Send and receive money with just a phone number!

Discover Nickel
17 articles

Getting started with Nickel
69 articles

An emergency, a problem?
29 articles

My card
35 articles

Check
4 articles

Offers
5 articles

Security & Privacy
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Wero : Send and receive money with just a phone number!

Frequently asked questions

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How can I open a Nickel account?

How much does Nickel cost?

Can I have multiple Nickel cards?

Can I have several Nickel accounts?

Where can I find a Nickel Point of sale?

How does the annual subscription fee work?

How long does it take to activate my account and my card?

I am in a situation of over-indebtedness. What can I do ?

Can I open a Nickel account for a company or association?

Everyone can open a Nickel account

How can I order a My Nickel, Nickel Chrome or Nickel Metal card?

How do I activate my My Nickel, Nickel Chrome or Nickel Metal card?

What are the payment and funding limits for my Nickel account?

How can I withdraw cash?

How to open a Youth Account 12-17?

Youth Account: what happens when a minor comes of age?

How can I find my Nickel ID?

How to deposit cash?

How do I create my Customer Area?

How can I obtain my account statements?

How to obtain a transfer certificate?

How do I fund my Nickel account?

Can I set up a power of attorney?

Standard or instant transfer: how to do it and how much does it cost?

How do I check my account balance?

How long does a transfer take?

How do I fund my Nickel account by bank card?

How do I manage my direct debits?

How to add or remove a beneficiary?

How do I receive a transfer on my Nickel account?