How do I create my Customer Area?

3.9M  

Updated by Marion 6 months 4 weeks ago

How can I update my identity document?

560.4K  

Updated by Marion 3 months ago

How do I change my phone number?

484K  

Updated by Marion 8 months 2 weeks ago

How to access my Nickel web Customer Area or Application?

439.3K  

Updated by Peter 2 months 2 weeks ago

How can I contact Customer Service?

406K  

Updated by Peter 6 months 4 weeks ago

How do I block my card in case of fraud or loss?

282.7K  

Updated by Peter 8 months 1 week ago

Blocked account: why and what to do?

282.1K  

Updated by Marion 8 months 2 weeks ago

How can I receive information on my account by SMS?

279K  

Updated by Marion 1 month 2 weeks ago

I've forgotten my password to my Customer Area: how do I find it?

268.8K  

Updated by Marion 6 months 4 weeks ago

How can I find my Nickel ID?

264.8K  

Updated by Peter 7 months 3 weeks ago

What are the payment and funding limits for my Nickel account?

198.1K  

Updated by Peter 7 months ago

How can I contest a transaction?

192K  

Updated by Marion 6 months 4 weeks ago

How long does a transfer take?

171.1K  

Updated by Marion 7 months ago

How do I fund my Nickel account?

159.3K  

Updated by Marion 2 months 2 weeks ago

How do I apply to reopen a Nickel account?

151.9K  

Updated by Peter 4 months 3 weeks ago

How do I replace my Nickel card?

150.1K  

Updated by Peter 4 months ago

How can I close my Nickel account?

144.2K  

Updated by Peter 6 months 1 week ago

How do you spot and report fraud?

121.5K  

Updated by Marion 11 months 2 weeks ago

How do I change my email address?

115.1K  

Updated by Marion 8 months 2 weeks ago

How to download the Nickel Application?

111.2K  

Updated by Marion 9 months ago

How do I check my account balance?

101.4K  

Updated by Marion 2 months 2 weeks ago

How can I block an organization from debiting my account?

91.9K  

Updated by Marion 8 months 2 weeks ago

How do I cash a cheque?

91.9K  

Updated by Marion 10 months 2 weeks ago

How can I change the limits on my card?

90.5K  

Updated by Marion 6 months 3 weeks ago

Standard or instant transfer: how to do it and how much does it cost?

84.7K  

Updated by Peter 6 months ago

CAF, RSA and Pôle Emploi payment dates in 2024

83.5K  

Updated by Marion 8 months 2 weeks ago

How can I withdraw cash?

74.8K  

Updated by Peter 8 months 2 weeks ago

What are the conditions for opening a Nickel account?

73.7K  

Updated by Peter 8 months 2 weeks ago

I haven't received my transfer. What should I do?

68.9K  

Updated by Marion 8 months 1 week ago

How do I receive a transfer on my Nickel account?

63.7K  

Updated by Marion 7 months 3 weeks ago

I have forgotten my Nickel card PIN: where can I find it?

62.1K  

Updated by Marion 8 months 2 weeks ago

How can I open a Nickel account?

56.8K  

Updated by Marion 4 months ago

How much does Nickel cost?

56.4K  

Updated by Peter 6 months 2 weeks ago

How to deposit cash?

55.9K  

Updated by Marion 11 months 3 weeks ago

Can I pay in instalments with my card?

55K  

Updated by Marion 11 months 2 weeks ago

How do I activate my My Nickel, Nickel Chrome or Nickel Metal card?

54.8K  

Updated by Peter 4 months ago

Where can I find a Nickel Point of sale?

53.6K  

Updated by Peter 2 months 2 weeks ago

What are the charges for payments and cash withdrawals abroad?

52.3K  

Updated by Marion 1 year ago

How do I fund my Nickel account by bank card?

51.5K  

Updated by Marion 10 months 2 weeks ago

How to make an international money transfer with RIA and how much does it cost?

51.2K  

Updated by Marion 6 months 4 weeks ago

What do sequestration or seizure, mean on my account?

48.6K  

Updated by Marion 11 months 2 weeks ago

How can I change my personal information (title, marital status, professional status, etc.)?

46K  

Updated by Peter 2 weeks 4 days ago

Why was my payment refused?

44.6K  

Updated by Marion 8 months 1 week ago

I entered a wrong code 3 times and now my card is blocked, what should I do?

44.4K  

Updated by Marion 7 months 2 weeks ago

How can I order a My Nickel, Nickel Chrome or Nickel Metal card?

42.6K  

Updated by Peter 4 months ago

What is a transaction in process?

42.5K  

Updated by Marion 11 months 2 weeks ago

What insurance and assistance coverage does my Nickel card provide?

41.3K  

Updated by Marion 5 months 2 weeks ago

How long does it take to activate my account and my card?

40.3K  

Updated by Peter 3 months 4 weeks ago

Information relating to the declaration of tax residence

39.1K  

Updated by Peter 7 months 3 weeks ago

My card is about to expire: how do I replace it?

38.2K  

Updated by Peter 7 months 1 week ago

Why can I no longer withdraw cash with my card?

37K  

Updated by Marion 11 months 3 weeks ago

How does the annual subscription fee work?

32.5K  

Updated by Peter 5 months 1 week ago

Where can I find my IBAN?

31.6K  

Updated by Marion 2 months 2 weeks ago

Can I cancel a wire transfer?

30.9K  

Updated by Marion 7 months 3 weeks ago

Can I make transfers to a foreign account?

29.8K  

Updated by Peter 7 months ago

What should I do if my account is debited twice?

29.3K  

Updated by Marion 8 months 1 week ago

How can I obtain my account statements?

28.8K  

Updated by Marion 2 months 2 weeks ago

How do I set up email and SMS notifications?

28.8K  

Updated by Marion 2 months 2 weeks ago

Lost or stolen card: what to do?

28.6K  

Updated by Marion 1 week 4 days ago

How to add or remove a beneficiary?

28.5K  

Updated by Marion 6 months 4 weeks ago

How do I manage my direct debits?

27.7K  

Updated by Marion 10 months 2 weeks ago

How to add my Nickel card on Apple Pay?

26.9K  

Updated by Peter 4 months ago

What's the status of my cheque?

25.1K  

Updated by Marion 11 months 2 weeks ago

How to open a Youth Account 12-17?

23.3K  

Updated by Peter 7 months 1 week ago

How can I temporarily block my card?

22.1K  

Updated by Marion 11 months 2 weeks ago

What are the charges if a direct debit is rejected?

21.9K  

Updated by Marion 1 year ago

What should I do if my card doesn't work?

20K  

Updated by Marion 8 months 1 week ago

Can I have several Nickel accounts?

18.8K  

Updated by Marion 1 year ago

How much does it cost to cash a cheque?

18.8K  

Updated by Marion 11 months 2 weeks ago

How do I change my first or last name?

18.6K  

Updated by Marion 2 weeks 4 days ago

Can I buy online with my card?

18.3K  

Updated by Marion 11 months 3 weeks ago

How to obtain a transfer certificate?

18K  

Updated by Marion 2 months 2 weeks ago

How can I block payments on the Internet?

17.7K  

Updated by Marion 8 months 1 week ago

I am not satisfied and would like to make a complaint

17.6K  

Updated by Peter 3 weeks ago

Can I issue a cheque or a cashier's cheque?

16.8K  

Updated by Marion 11 months 2 weeks ago

How can I change my address?

16.6K  

Updated by Marion 1 year ago

Your account has been debited but the cash dispenser hasn't given you your bills: what can you do?

15.8K  

Updated by Marion 7 months 3 weeks ago

How to pay with Apple Pay?

15.7K  

Updated by Peter 4 months ago

Why was my cash deposit refused?

15.4K  

Updated by Marion 7 months 3 weeks ago

When and how to validate a payment on the internet?

15.2K  

Updated by Marion 23 hours 2 min ago

Can I rent a vehicle or book a hotel room with my card?

14.5K  

Updated by Marion 11 months 3 weeks ago

Can I have multiple Nickel cards?

14.4K  

Updated by Marion 1 year ago

How do I view my latest transactions?

14K  

Updated by Marion 11 months 3 weeks ago

How to set up a direct debit?

11.9K  

Updated by Marion 11 months 3 weeks ago

Pay at the gas station with my Nickel card

10.5K  

Updated by Marion 11 months 3 weeks ago

How do I access the Customer Area of a minor for whom I am the legal representative?

9.9K  

Updated by Marion 6 months 4 weeks ago

Can I open a Nickel account for a company or association?

9.3K  

Updated by Marion 7 months 1 week ago

How do I activate or deactivate contactless on my card?

8.5K  

Updated by Marion 11 months 2 weeks ago

How to add your card to Google Wallet?

7.8K  

Updated by Marion 1 month 2 weeks ago

I am in a situation of over-indebtedness. What can I do ?

7.6K  

Updated by Peter 12 months ago

Can I be overdrawn or pay agios?

7.5K  

Updated by Peter 8 months ago

How do I track my card order?

7.1K  

Updated by Marion 7 months 4 weeks ago

What should I do if my card has been swallowed by an ATM?

6.6K  

Updated by Marion 8 months 1 week ago

Everything you need to know about personal data processing

6.5K  

Updated by Marion 11 months 2 weeks ago

What happens if I don't use my Nickel account?

6.3K  

Updated by Marion 11 months 2 weeks ago

Everyone can open a Nickel account

5.8K  

Updated by Peter 8 months 2 weeks ago

How do I update my tax information?

5.2K  

Updated by Peter 11 months 3 weeks ago

How to pay with Google Pay?

5.2K  

Updated by Marion 2 months 3 weeks ago

My RIB has been rejected: why?

5.2K  

Updated by Marion 11 months 3 weeks ago

How to change for Nickel and transfer my current account?

5.1K  

Updated by Peter 8 months 2 weeks ago

How do I log in to my Nickel App with my fingerprint or facial recognition?

4.9K  

Updated by Peter 8 months 2 weeks ago

Youth Account: what happens when a minor comes of age?

4.7K  

Updated by Peter 11 months 2 weeks ago

How can I change my first name on my card (True Name feature)?

4.4K  

Updated by Marion 6 months 3 weeks ago

How do you make a permanent transfer?

4.1K  

Updated by Marion 3 months 1 week ago

Why do I need to update my personal information?

4.1K  

Updated by Peter 11 months 2 weeks ago

How do I block payments abroad?

3.3K  

Updated by Marion 11 months 2 weeks ago

How to remove my Nickel card from Apple Pay?

2.8K  

Updated by Peter 11 months 2 weeks ago

What is cashback and how to benefit from it?

2.7K  

Updated by Marion 11 months 3 weeks ago

How to cancel a permanent transfer?

2.6K  

Updated by Marion 3 months 1 week ago

How to delete a permanent transfer?

2.3K  

Updated by Marion 3 months 1 week ago

Can I set up a power of attorney?

2K  

Updated by Marion 11 months 3 weeks ago

What should I do if I no longer wish to receive email communications from Nickel?

2K  

Updated by Marion 11 months 2 weeks ago

How do I remove my card from Google Wallet?

1.3K  

Updated by Marion 2 months 3 weeks ago

When can the amount charged temporarily exceed the real amount?

1.3K  

Updated by Marion 5 months ago

Information about cookies

1.1K  

Updated by Marion 11 months 2 weeks ago

How to access the list of permanent transfers?

1K  

Updated by Marion 3 months 1 week ago

How can I change my default language: French/English?

569  

Updated by Peter 3 months 1 week ago

How do I change or delete a nationality?

83  

Updated by Marion 2 weeks 4 days ago