How do I create my Customer Area?

6.9M  

Updated by Julie 1 year 7 months ago

How can I update my identity document?

1.3M  

Updated by Julie 1 year 4 months ago

How do I change my phone number?

1M  

Updated by Julie 5 months 1 week ago

How to access my Nickel web Customer Area or Application?

0.9M  

Updated by Philippe 4 months 1 week ago

How can I receive information on my account by SMS?

893.3K  

Updated by Julie 4 months 1 week ago

How can I contact Customer Service?

809.8K  

Updated by Philippe 1 year 7 months ago

Blocked account: why and what to do?

542.5K  

Updated by Julie 1 year 9 months ago

How do I block my card in case of fraud or loss?

524.6K  

Updated by Philippe 1 month ago

How can I find my Nickel ID?

505.8K  

Updated by Philippe 4 months 1 week ago

I've forgotten my password to my Customer Area: how do I find it?

475.8K  

Updated by Julie 1 year 7 months ago

How do you spot and report fraud?

457.6K  

Updated by Julie 2 years ago

How can I contest a transaction?

401K  

Updated by Julie 1 year 7 months ago

What are the payment and funding limits for my Nickel account?

330.2K  

Updated by Philippe 8 months ago

How can I close my Nickel account?

310K  

Updated by Philippe 1 year 7 months ago

How long does a transfer take?

285.4K  

Updated by Julie 5 months 2 weeks ago

How do I apply to reopen a Nickel account?

279.3K  

Updated by Philippe 1 year ago

How do I change my email address?

273.8K  

Updated by Julie 1 year 9 months ago

How do I replace my Nickel card?

271.8K  

Updated by Philippe 2 months 1 week ago

How do I fund my Nickel account?

270.3K  

Updated by Julie 1 month 3 weeks ago

Standard or instant transfer: how to do it and how much does it cost?

243.1K  

Updated by Philippe 1 month ago

How to download the Nickel Application?

219.1K  

Updated by Julie 1 year 10 months ago

How do I check my account balance?

193.6K  

Updated by Julie 4 months 1 week ago

How can I change the limits on my card?

163.1K  

Updated by Julie 1 year 7 months ago

How do I cash a cheque?

160.1K  

Updated by Julie 1 year 11 months ago

How can I block an organization from debiting my account?

148.6K  

Updated by Julie 2 months 1 week ago

CAF, RSA and Pôle Emploi payment dates in 2025

139.9K  

Updated by Julie 1 month 3 weeks ago

What are the conditions for opening a Nickel account?

131.2K  

Updated by Philippe 2 months 1 week ago

How can I withdraw cash?

124.6K  

Updated by Philippe 9 months 4 weeks ago

I have forgotten my Nickel card PIN: where can I find it?

120.7K  

Updated by Julie 9 months 4 weeks ago

I haven't received my transfer. What should I do?

118.2K  

Updated by Julie 1 year 9 months ago

How much does Nickel cost?

107.3K  

Updated by Philippe 3 months 4 weeks ago

How do I receive a transfer on my Nickel account?

105.3K  

Updated by Julie 4 months 1 week ago

How to deposit cash?

103.2K  

Updated by Julie 9 months 4 weeks ago

How can I open a Nickel account?

96.5K  

Updated by Julie 6 months 3 weeks ago

How do I activate my My Nickel, Nickel Chrome or Nickel Metal card?

95.1K  

Updated by Philippe 1 year 4 months ago

How to make an international money transfer with RIA and how much does it cost?

94.8K  

Updated by Julie 8 months ago

Why was my payment refused?

94.2K  

Updated by Julie 1 year 9 months ago

How do I change my first or last name?

93.2K  

Updated by Julie 1 year 1 month ago

Where can I find a Nickel Point of sale?

91.8K  

Updated by Philippe 7 months ago

Can I pay in instalments with my card?

91.2K  

Updated by Julie 2 years ago

Information relating to the declaration of tax residence

90.8K  

Updated by Philippe 3 months ago

What are the charges for payments and cash withdrawals abroad?

88.5K  

Updated by Julie 2 months 2 weeks ago

What do sequestration or seizure, mean on my account?

87.4K  

Updated by Julie 9 months 4 weeks ago

How do I fund my Nickel account by bank card?

86.6K  

Updated by Julie 1 year 11 months ago

I am not satisfied and would like to make a complaint

85.7K  

Updated by Julie 7 months 3 weeks ago

What insurance and assistance coverage does my Nickel card provide?

81.4K  

Updated by Julie 1 year 6 months ago

I entered a wrong code 3 times and now my card is blocked, what should I do?

78.6K  

Updated by Julie 1 year 8 months ago

What is a transaction in process?

78.3K  

Updated by Julie 2 years ago

How can I change my personal information (title, marital status, professional status, etc.)?

76.1K  

Updated by Philippe 1 year 1 month ago

How can I order a My Nickel, Nickel Chrome or Nickel Metal card?

75K  

Updated by Philippe 5 months 4 weeks ago

Why can I no longer withdraw cash with my card?

70.9K  

Updated by Julie 9 months 4 weeks ago

How long does it take to activate my account and my card?

69.5K  

Updated by Philippe 1 year 4 months ago

Where can I find my IBAN?

68.9K  

Updated by Julie 4 months 1 week ago

How can I obtain my account statements?

62K  

Updated by Julie 1 month ago

How does the annual subscription fee work?

60.4K  

Updated by Philippe 1 year 6 months ago

My card is about to expire: how do I replace it?

58.7K  

Updated by Philippe 1 year 8 months ago

Can I make transfers to a foreign account?

56.8K  

Updated by Philippe 1 year 8 months ago

Can I cancel a wire transfer?

53.9K  

Updated by Julie 1 year 8 months ago

How to add or remove a beneficiary?

52K  

Updated by Julie 1 month ago

What should I do if my account is debited twice?

49.6K  

Updated by Julie 1 year 9 months ago

Lost or stolen card: what to do?

49.2K  

Updated by Julie 1 year 1 month ago

How do I set up email and SMS notifications?

47.9K  

Updated by Julie 1 month 3 weeks ago

How to add my Nickel card on Apple Pay?

47.5K  

Updated by Philippe 1 year 4 months ago

How do I manage my direct debits?

47.4K  

Updated by Julie 1 year 11 months ago

How to open a Youth Account 12-17?

45.8K  

Updated by Philippe 1 month ago

How can I temporarily block my card?

45.3K  

Updated by Julie 2 years ago

What's the status of my cheque?

43.2K  

Updated by Julie 2 years ago

What should I do if my card doesn't work?

41.9K  

Updated by Julie 1 year 9 months ago

What are the charges if a direct debit is rejected?

39.3K  

Updated by Julie 2 years 1 month ago

How can I block payments on the Internet?

39K  

Updated by Julie 1 year 9 months ago

Your account has been debited but the cash dispenser hasn't given you your bills: what can you do?

38.2K  

Updated by Julie 1 year 8 months ago

Can I have several Nickel accounts?

36K  

Updated by Julie 2 years 1 month ago

How to obtain a transfer certificate?

33.7K  

Updated by Julie 1 year 3 months ago

How do I access the Customer Area of a minor for whom I am the legal representative?

32.7K  

Updated by Julie 8 months 2 weeks ago

How can I change my address?

32.4K  

Updated by Julie 2 years 1 month ago

How much does it cost to cash a cheque?

31.4K  

Updated by Julie 2 years ago

What should I do if I no longer wish to receive email communications from Nickel?

30.8K  

Updated by Julie 1 month ago

Can I have multiple Nickel cards?

28.7K  

Updated by Julie 2 years 1 month ago

Can I buy online with my card?

28.2K  

Updated by Julie 2 years ago

When and how to validate a payment on the internet?

27.7K  

Updated by Julie 11 months 2 weeks ago

Why was my cash deposit refused?

27.5K  

Updated by Julie 4 months 1 week ago

Can I issue a cheque or a cashier's cheque?

26.6K  

Updated by Julie 2 years ago

Can I rent a vehicle or book a hotel room with my card?

26.3K  

Updated by Julie 2 years ago

How do I view my latest transactions?

24.9K  

Updated by Julie 2 years ago

How to add your card to Google Wallet?

23.9K  

Updated by Julie 1 year 2 months ago

How to pay with Apple Pay?

22.1K  

Updated by Philippe 1 year 4 months ago

How to set up a direct debit?

20.2K  

Updated by Julie 2 years ago

Pay at the gas station with my Nickel card

19.4K  

Updated by Julie 10 months 3 weeks ago

How do I update my tax information?

18.4K  

Updated by Philippe 3 months ago

Can I open a Nickel account for a company or association?

16.7K  

Updated by Julie 1 year 8 months ago

How to pay with Google Pay?

16.6K  

Updated by Julie 1 year 3 months ago

How do I track my card order?

16.4K  

Updated by Julie 1 year 8 months ago

How do you make a permanent transfer?

15.9K  

Updated by Julie 1 month ago

How do I activate or deactivate contactless on my card?

13.8K  

Updated by Julie 2 years ago

Can I be overdrawn or pay agios?

13.6K  

Updated by Philippe 4 months 1 week ago

What should I do if my card has been swallowed by an ATM?

13.2K  

Updated by Julie 1 year 9 months ago

I am in a situation of over-indebtedness. What can I do ?

13.1K  

Updated by Philippe 2 years ago

Everything you need to know about personal data processing

11.8K  

Updated by Julie 2 years ago

How to cancel a permanent transfer?

11.8K  

Updated by Julie 1 year 4 months ago

What happens if I don't use my Nickel account?

11.1K  

Updated by Julie 2 years ago

How can I change my first name on my card (True Name feature)?

11.1K  

Updated by Julie 1 year 7 months ago

How to delete a permanent transfer?

11K  

Updated by Julie 1 year 4 months ago

How do I log in to my Nickel App with my fingerprint or facial recognition?

10.9K  

Updated by Philippe 1 month ago

Everyone can open a Nickel account

10.6K  

Updated by Philippe 1 year 9 months ago

How do I change or delete a nationality?

10.1K  

Updated by Julie 1 year ago

My RIB has been rejected: why?

9.8K  

Updated by Julie 2 years ago

How to change for Nickel and transfer my current account?

9.1K  

Updated by Philippe 1 year 9 months ago

Why do I need to update my personal information?

9K  

Updated by Philippe 2 years ago

Youth Account: what happens when a minor comes of age?

8.9K  

Updated by Philippe 2 years ago

How to pay with Click to Pay?

7.5K  

Updated by Philippe 7 months 3 weeks ago

How do I block payments abroad?

7.2K  

Updated by Julie 2 years ago

How to register my Nickel card with Click to Pay?

6.8K  

Updated by Philippe 7 months 3 weeks ago

What is cashback and how to benefit from it?

5.6K  

Updated by Julie 2 years ago

How do I remove my card from Google Wallet?

5.4K  

Updated by Julie 1 year 3 months ago

How to remove my Nickel card from Apple Pay?

5.4K  

Updated by Philippe 2 years ago

How to access the list of permanent transfers?

4.5K  

Updated by Julie 1 year 4 months ago

When can the amount charged temporarily exceed the real amount?

4.3K  

Updated by Julie 1 year 5 months ago

Can I set up a power of attorney?

3.7K  

Updated by Julie 2 years ago

What is Beneficiary Verification and how does it work?

3.3K  

Updated by Philippe 3 weeks 6 days ago

How can I change my default language: French/English?

2.7K  

Updated by Philippe 1 year 4 months ago

Information about cookies

2.4K  

Updated by Julie 2 years ago

How to remove my Nickel card from Click to Pay?

1.4K  

Updated by Philippe 7 months 2 weeks ago