How do I create my Customer Area?

6.5M  

Updated by Marion 1 year 5 months ago

How can I update my identity document?

1.1M  

Updated by Marion 1 year 1 month ago

How do I change my phone number?

870.4K  

Updated by Marion 2 months 2 weeks ago

How to access my Nickel web Customer Area or Application?

808.4K  

Updated by Philippe 1 month 2 weeks ago

How can I contact Customer Service?

737K  

Updated by Philippe 1 year 5 months ago

How can I receive information on my account by SMS?

718K  

Updated by Marion 1 month 2 weeks ago

Blocked account: why and what to do?

488.8K  

Updated by Marion 1 year 6 months ago

How do I block my card in case of fraud or loss?

469.3K  

Updated by Philippe 1 year 6 months ago

How can I find my Nickel ID?

453.9K  

Updated by Philippe 1 month 2 weeks ago

I've forgotten my password to my Customer Area: how do I find it?

427.2K  

Updated by Marion 1 year 5 months ago

How can I contest a transaction?

345.4K  

Updated by Marion 1 year 5 months ago

What are the payment and funding limits for my Nickel account?

306.8K  

Updated by Philippe 5 months 1 week ago

How can I close my Nickel account?

280.8K  

Updated by Philippe 1 year 4 months ago

How long does a transfer take?

268.9K  

Updated by Marion 2 months 3 weeks ago

How do I apply to reopen a Nickel account?

258.8K  

Updated by Philippe 9 months 3 weeks ago

How do you spot and report fraud?

254.6K  

Updated by Marion 1 year 9 months ago

How do I fund my Nickel account?

252.7K  

Updated by Marion 7 months ago

How do I replace my Nickel card?

250.3K  

Updated by Philippe 1 year 2 months ago

How do I change my email address?

238.7K  

Updated by Marion 1 year 6 months ago

Standard or instant transfer: how to do it and how much does it cost?

231.4K  

Updated by Philippe 7 months 1 week ago

How to download the Nickel Application?

198.8K  

Updated by Marion 1 year 7 months ago

How do I check my account balance?

178.6K  

Updated by Marion 1 month 2 weeks ago

How can I change the limits on my card?

148.5K  

Updated by Marion 1 year 5 months ago

How do I cash a cheque?

148.1K  

Updated by Marion 1 year 8 months ago

How can I block an organization from debiting my account?

139K  

Updated by Marion 5 months 3 weeks ago

CAF, RSA and Pôle Emploi payment dates in 2025

128.4K  

Updated by Marion 7 months ago

What are the conditions for opening a Nickel account?

119.5K  

Updated by Philippe 1 year 6 months ago

How can I withdraw cash?

115.9K  

Updated by Philippe 7 months ago

I haven't received my transfer. What should I do?

112.3K  

Updated by Marion 1 year 6 months ago

I have forgotten my Nickel card PIN: where can I find it?

108.2K  

Updated by Marion 7 months ago

How do I receive a transfer on my Nickel account?

98.3K  

Updated by Marion 1 month 2 weeks ago

How much does Nickel cost?

97.2K  

Updated by Philippe 1 month ago

How to deposit cash?

92.9K  

Updated by Marion 7 months ago

How do I activate my My Nickel, Nickel Chrome or Nickel Metal card?

89.5K  

Updated by Philippe 1 year 2 months ago

How can I open a Nickel account?

89.4K  

Updated by Marion 4 months ago

Why was my payment refused?

85.9K  

Updated by Marion 1 year 6 months ago

How to make an international money transfer with RIA and how much does it cost?

85.8K  

Updated by Marion 5 months 1 week ago

Can I pay in instalments with my card?

85.8K  

Updated by Marion 1 year 9 months ago

Where can I find a Nickel Point of sale?

85.1K  

Updated by Philippe 4 months 1 week ago

What are the charges for payments and cash withdrawals abroad?

82.3K  

Updated by Marion 7 months ago

Information relating to the declaration of tax residence

80.5K  

Updated by Philippe 1 week 5 days ago

What do sequestration or seizure, mean on my account?

80.2K  

Updated by Marion 7 months ago

How do I fund my Nickel account by bank card?

79.8K  

Updated by Marion 1 year 8 months ago

How do I change my first or last name?

74.5K  

Updated by Marion 10 months 4 weeks ago

What insurance and assistance coverage does my Nickel card provide?

73.7K  

Updated by Marion 1 year 3 months ago

How can I change my personal information (title, marital status, professional status, etc.)?

72.3K  

Updated by Philippe 10 months 4 weeks ago

I entered a wrong code 3 times and now my card is blocked, what should I do?

72.2K  

Updated by Marion 1 year 5 months ago

What is a transaction in process?

71.4K  

Updated by Marion 1 year 9 months ago

How can I order a My Nickel, Nickel Chrome or Nickel Metal card?

69.6K  

Updated by Philippe 3 months 1 week ago

I am not satisfied and would like to make a complaint

68.1K  

Updated by Marion 5 months ago

Why can I no longer withdraw cash with my card?

65.8K  

Updated by Marion 7 months ago

How long does it take to activate my account and my card?

64K  

Updated by Philippe 1 year 2 months ago

Where can I find my IBAN?

61.8K  

Updated by Marion 1 month 2 weeks ago

My card is about to expire: how do I replace it?

56.5K  

Updated by Philippe 1 year 5 months ago

How can I obtain my account statements?

54.9K  

Updated by Marion 1 year ago

How does the annual subscription fee work?

54.8K  

Updated by Philippe 1 year 3 months ago

Can I make transfers to a foreign account?

52.4K  

Updated by Philippe 1 year 5 months ago

Can I cancel a wire transfer?

49.6K  

Updated by Marion 1 year 6 months ago

How to add or remove a beneficiary?

46.8K  

Updated by Marion 1 year 5 months ago

What should I do if my account is debited twice?

46.3K  

Updated by Marion 1 year 6 months ago

Lost or stolen card: what to do?

45.4K  

Updated by Marion 10 months 3 weeks ago

How do I set up email and SMS notifications?

44.3K  

Updated by Marion 1 year ago

How to add my Nickel card on Apple Pay?

43.9K  

Updated by Philippe 1 year 2 months ago

How do I manage my direct debits?

43.3K  

Updated by Marion 1 year 8 months ago

How to open a Youth Account 12-17?

40.7K  

Updated by Philippe 1 year 5 months ago

How can I temporarily block my card?

40.1K  

Updated by Marion 1 year 9 months ago

What's the status of my cheque?

40K  

Updated by Marion 1 year 9 months ago

What should I do if my card doesn't work?

38K  

Updated by Marion 1 year 6 months ago

What are the charges if a direct debit is rejected?

35.9K  

Updated by Marion 1 year 10 months ago

Your account has been debited but the cash dispenser hasn't given you your bills: what can you do?

33.3K  

Updated by Marion 1 year 6 months ago

Can I have several Nickel accounts?

32.7K  

Updated by Marion 1 year 10 months ago

How can I block payments on the Internet?

31K  

Updated by Marion 1 year 6 months ago

How to obtain a transfer certificate?

31K  

Updated by Marion 1 year ago

What should I do if I no longer wish to receive email communications from Nickel?

30.3K  

Updated by Marion 1 year 9 months ago

How much does it cost to cash a cheque?

29.1K  

Updated by Marion 1 year 9 months ago

How can I change my address?

29.1K  

Updated by Marion 1 year 10 months ago

How do I access the Customer Area of a minor for whom I am the legal representative?

27K  

Updated by Marion 5 months 3 weeks ago

Can I buy online with my card?

26.6K  

Updated by Marion 1 year 9 months ago

Can I have multiple Nickel cards?

25.9K  

Updated by Marion 1 year 10 months ago

When and how to validate a payment on the internet?

25.3K  

Updated by Marion 8 months 3 weeks ago

Why was my cash deposit refused?

25.3K  

Updated by Marion 1 month 2 weeks ago

Can I issue a cheque or a cashier's cheque?

24.9K  

Updated by Marion 1 year 9 months ago

Can I rent a vehicle or book a hotel room with my card?

24.2K  

Updated by Marion 1 year 9 months ago

How do I view my latest transactions?

22.4K  

Updated by Marion 1 year 9 months ago

How to pay with Apple Pay?

20.6K  

Updated by Philippe 1 year 2 months ago

How to add your card to Google Wallet?

20.4K  

Updated by Marion 11 months 3 weeks ago

How to set up a direct debit?

18.4K  

Updated by Marion 1 year 9 months ago

Pay at the gas station with my Nickel card

17.5K  

Updated by Marion 8 months ago

Can I open a Nickel account for a company or association?

15.4K  

Updated by Marion 1 year 5 months ago

How do I update my tax information?

15.3K  

Updated by Philippe 1 week 5 days ago

How do I track my card order?

14.8K  

Updated by Marion 1 year 6 months ago

How to pay with Google Pay?

14.6K  

Updated by Marion 1 year 1 month ago

How do you make a permanent transfer?

13.3K  

Updated by Marion 1 year 1 month ago

How do I activate or deactivate contactless on my card?

12.7K  

Updated by Marion 1 year 9 months ago

Can I be overdrawn or pay agios?

12.2K  

Updated by Philippe 1 month 2 weeks ago

I am in a situation of over-indebtedness. What can I do ?

12.1K  

Updated by Philippe 1 year 10 months ago

What should I do if my card has been swallowed by an ATM?

11.7K  

Updated by Marion 1 year 6 months ago

Everything you need to know about personal data processing

10.8K  

Updated by Marion 1 year 9 months ago

What happens if I don't use my Nickel account?

10.1K  

Updated by Marion 1 year 9 months ago

How to cancel a permanent transfer?

9.8K  

Updated by Marion 1 year 1 month ago

Everyone can open a Nickel account

9.7K  

Updated by Philippe 1 year 6 months ago

How do I log in to my Nickel App with my fingerprint or facial recognition?

9.7K  

Updated by Philippe 5 months 3 weeks ago

How to delete a permanent transfer?

9.3K  

Updated by Marion 1 year 1 month ago

How can I change my first name on my card (True Name feature)?

9.2K  

Updated by Marion 1 year 4 months ago

My RIB has been rejected: why?

8.8K  

Updated by Marion 1 year 9 months ago

How to change for Nickel and transfer my current account?

8.4K  

Updated by Philippe 1 year 6 months ago

Why do I need to update my personal information?

8.2K  

Updated by Philippe 1 year 9 months ago

Youth Account: what happens when a minor comes of age?

8K  

Updated by Philippe 1 year 9 months ago

How do I change or delete a nationality?

7.4K  

Updated by Marion 9 months 3 weeks ago

How do I block payments abroad?

5.9K  

Updated by Marion 1 year 9 months ago

How to pay with Click to Pay?

5.2K  

Updated by Philippe 5 months ago

What is cashback and how to benefit from it?

5K  

Updated by Marion 1 year 9 months ago

How to register my Nickel card with Click to Pay?

4.6K  

Updated by Philippe 5 months ago

How to remove my Nickel card from Apple Pay?

4.6K  

Updated by Philippe 1 year 9 months ago

How do I remove my card from Google Wallet?

4.4K  

Updated by Marion 1 year 1 month ago

How to access the list of permanent transfers?

3.7K  

Updated by Marion 1 year 1 month ago

When can the amount charged temporarily exceed the real amount?

3.6K  

Updated by Marion 1 year 3 months ago

Can I set up a power of attorney?

3.3K  

Updated by Marion 1 year 9 months ago

How can I change my default language: French/English?

2.2K  

Updated by Philippe 1 year 1 month ago

Information about cookies

2K  

Updated by Marion 1 year 9 months ago

How to remove my Nickel card from Click to Pay?

889  

Updated by Philippe 4 months 3 weeks ago