How do I create my Customer Area?

6.3M  

Updated by Marion 1 year 4 months ago

How can I update my identity document?

1.1M  

Updated by Marion 1 year ago

How do I change my phone number?

840.9K  

Updated by Marion 1 month 3 weeks ago

How to access my Nickel web Customer Area or Application?

782.6K  

Updated by Philippe 3 weeks 5 days ago

How can I contact Customer Service?

717.8K  

Updated by Philippe 1 year 4 months ago

How can I receive information on my account by SMS?

675.5K  

Updated by Marion 3 weeks 5 days ago

Blocked account: why and what to do?

476.3K  

Updated by Marion 1 year 5 months ago

How do I block my card in case of fraud or loss?

457.4K  

Updated by Philippe 1 year 5 months ago

How can I find my Nickel ID?

441.9K  

Updated by Philippe 3 weeks 5 days ago

I've forgotten my password to my Customer Area: how do I find it?

417K  

Updated by Marion 1 year 4 months ago

How can I contest a transaction?

332.1K  

Updated by Marion 1 year 4 months ago

What are the payment and funding limits for my Nickel account?

300.1K  

Updated by Philippe 4 months 2 weeks ago

How can I close my Nickel account?

273.3K  

Updated by Philippe 1 year 3 months ago

How long does a transfer take?

263.7K  

Updated by Marion 2 months ago

How do I apply to reopen a Nickel account?

253.4K  

Updated by Philippe 9 months ago

How do I fund my Nickel account?

247.9K  

Updated by Marion 6 months 2 weeks ago

How do I replace my Nickel card?

244.5K  

Updated by Philippe 1 year 1 month ago

How do I change my email address?

230.2K  

Updated by Marion 1 year 5 months ago

Standard or instant transfer: how to do it and how much does it cost?

228.5K  

Updated by Philippe 6 months 2 weeks ago

How do you spot and report fraud?

209.4K  

Updated by Marion 1 year 9 months ago

How to download the Nickel Application?

192.6K  

Updated by Marion 1 year 6 months ago

How do I check my account balance?

174.2K  

Updated by Marion 3 weeks 5 days ago

How do I cash a cheque?

145K  

Updated by Marion 1 year 8 months ago

How can I change the limits on my card?

144.7K  

Updated by Marion 1 year 4 months ago

How can I block an organization from debiting my account?

136.4K  

Updated by Marion 5 months ago

CAF, RSA and Pôle Emploi payment dates in 2025

125.1K  

Updated by Marion 6 months 2 weeks ago

What are the conditions for opening a Nickel account?

116.7K  

Updated by Philippe 1 year 6 months ago

How can I withdraw cash?

113.5K  

Updated by Philippe 6 months 2 weeks ago

I haven't received my transfer. What should I do?

110.3K  

Updated by Marion 1 year 5 months ago

I have forgotten my Nickel card PIN: where can I find it?

105.2K  

Updated by Marion 6 months 2 weeks ago

How do I receive a transfer on my Nickel account?

96.4K  

Updated by Marion 3 weeks 5 days ago

How much does Nickel cost?

94.8K  

Updated by Philippe 2 weeks ago

How to deposit cash?

90.3K  

Updated by Marion 6 months 2 weeks ago

How can I open a Nickel account?

87.9K  

Updated by Marion 3 months 1 week ago

How do I activate my My Nickel, Nickel Chrome or Nickel Metal card?

87.9K  

Updated by Philippe 1 year 1 month ago

Can I pay in instalments with my card?

84K  

Updated by Marion 1 year 9 months ago

How to make an international money transfer with RIA and how much does it cost?

83.6K  

Updated by Marion 4 months 2 weeks ago

Why was my payment refused?

83.4K  

Updated by Marion 1 year 5 months ago

Where can I find a Nickel Point of sale?

83.2K  

Updated by Philippe 3 months 2 weeks ago

What are the charges for payments and cash withdrawals abroad?

80.1K  

Updated by Marion 6 months 2 weeks ago

How do I fund my Nickel account by bank card?

78.1K  

Updated by Marion 1 year 8 months ago

What do sequestration or seizure, mean on my account?

78.1K  

Updated by Marion 6 months 2 weeks ago

Information relating to the declaration of tax residence

77.3K  

Updated by Philippe 8 months ago

What insurance and assistance coverage does my Nickel card provide?

71.7K  

Updated by Marion 1 year 3 months ago

How can I change my personal information (title, marital status, professional status, etc.)?

71.2K  

Updated by Philippe 10 months 1 week ago

How do I change my first or last name?

70.7K  

Updated by Marion 10 months 1 week ago

I entered a wrong code 3 times and now my card is blocked, what should I do?

70.5K  

Updated by Marion 1 year 5 months ago

What is a transaction in process?

69.5K  

Updated by Marion 1 year 9 months ago

How can I order a My Nickel, Nickel Chrome or Nickel Metal card?

68.1K  

Updated by Philippe 2 months 2 weeks ago

Why can I no longer withdraw cash with my card?

64.2K  

Updated by Marion 6 months 2 weeks ago

I am not satisfied and would like to make a complaint

63.8K  

Updated by Marion 4 months 1 week ago

How long does it take to activate my account and my card?

62.8K  

Updated by Philippe 1 year 1 month ago

Where can I find my IBAN?

60.1K  

Updated by Marion 3 weeks 5 days ago

My card is about to expire: how do I replace it?

55.8K  

Updated by Philippe 1 year 4 months ago

How does the annual subscription fee work?

53.5K  

Updated by Philippe 1 year 2 months ago

How can I obtain my account statements?

53.3K  

Updated by Marion 1 year ago

Can I make transfers to a foreign account?

51.1K  

Updated by Philippe 1 year 4 months ago

Can I cancel a wire transfer?

48.3K  

Updated by Marion 1 year 5 months ago

How to add or remove a beneficiary?

45.6K  

Updated by Marion 1 year 4 months ago

What should I do if my account is debited twice?

45.1K  

Updated by Marion 1 year 5 months ago

Lost or stolen card: what to do?

44.5K  

Updated by Marion 10 months ago

How do I set up email and SMS notifications?

43.4K  

Updated by Marion 1 year ago

How to add my Nickel card on Apple Pay?

43.1K  

Updated by Philippe 1 year 1 month ago

How do I manage my direct debits?

42.4K  

Updated by Marion 1 year 8 months ago

How to open a Youth Account 12-17?

39.4K  

Updated by Philippe 1 year 4 months ago

What's the status of my cheque?

39.3K  

Updated by Marion 1 year 9 months ago

How can I temporarily block my card?

38.8K  

Updated by Marion 1 year 9 months ago

What should I do if my card doesn't work?

36.9K  

Updated by Marion 1 year 5 months ago

What are the charges if a direct debit is rejected?

35.1K  

Updated by Marion 1 year 9 months ago

Your account has been debited but the cash dispenser hasn't given you your bills: what can you do?

32.1K  

Updated by Marion 1 year 5 months ago

Can I have several Nickel accounts?

31.9K  

Updated by Marion 1 year 10 months ago

How to obtain a transfer certificate?

30.2K  

Updated by Marion 1 year ago

How can I block payments on the Internet?

28.9K  

Updated by Marion 1 year 5 months ago

What should I do if I no longer wish to receive email communications from Nickel?

28.6K  

Updated by Marion 1 year 9 months ago

How much does it cost to cash a cheque?

28.5K  

Updated by Marion 1 year 9 months ago

How can I change my address?

28.2K  

Updated by Marion 1 year 9 months ago

Can I buy online with my card?

26.1K  

Updated by Marion 1 year 9 months ago

How do I access the Customer Area of a minor for whom I am the legal representative?

25.4K  

Updated by Marion 5 months ago

Can I have multiple Nickel cards?

25.2K  

Updated by Marion 1 year 10 months ago

Why was my cash deposit refused?

24.7K  

Updated by Marion 3 weeks 5 days ago

Can I issue a cheque or a cashier's cheque?

24.4K  

Updated by Marion 1 year 9 months ago

When and how to validate a payment on the internet?

24.4K  

Updated by Marion 8 months ago

Can I rent a vehicle or book a hotel room with my card?

23.5K  

Updated by Marion 1 year 9 months ago

How do I view my latest transactions?

21.8K  

Updated by Marion 1 year 9 months ago

How to pay with Apple Pay?

20.3K  

Updated by Philippe 1 year 1 month ago

How to add your card to Google Wallet?

19.4K  

Updated by Marion 11 months ago

How to set up a direct debit?

18.1K  

Updated by Marion 1 year 9 months ago

Pay at the gas station with my Nickel card

17.1K  

Updated by Marion 7 months 1 week ago

Can I open a Nickel account for a company or association?

15K  

Updated by Marion 1 year 4 months ago

How do I track my card order?

14.4K  

Updated by Marion 1 year 5 months ago

How do I update my tax information?

14.4K  

Updated by Philippe 8 months 1 week ago

How to pay with Google Pay?

14.2K  

Updated by Marion 1 year ago

How do you make a permanent transfer?

12.7K  

Updated by Marion 1 year ago

How do I activate or deactivate contactless on my card?

12.5K  

Updated by Marion 1 year 9 months ago

Can I be overdrawn or pay agios?

11.9K  

Updated by Philippe 3 weeks 5 days ago

I am in a situation of over-indebtedness. What can I do ?

11.8K  

Updated by Philippe 1 year 9 months ago

What should I do if my card has been swallowed by an ATM?

11.4K  

Updated by Marion 1 year 5 months ago

Everything you need to know about personal data processing

10.6K  

Updated by Marion 1 year 9 months ago

What happens if I don't use my Nickel account?

9.9K  

Updated by Marion 1 year 9 months ago

Everyone can open a Nickel account

9.5K  

Updated by Philippe 1 year 6 months ago

How do I log in to my Nickel App with my fingerprint or facial recognition?

9.3K  

Updated by Philippe 5 months ago

How to cancel a permanent transfer?

9.3K  

Updated by Marion 1 year ago

How can I change my first name on my card (True Name feature)?

8.9K  

Updated by Marion 1 year 4 months ago

How to delete a permanent transfer?

8.9K  

Updated by Marion 1 year ago

My RIB has been rejected: why?

8.6K  

Updated by Marion 1 year 9 months ago

How to change for Nickel and transfer my current account?

8.1K  

Updated by Philippe 1 year 6 months ago

Why do I need to update my personal information?

8K  

Updated by Philippe 1 year 9 months ago

Youth Account: what happens when a minor comes of age?

7.8K  

Updated by Philippe 1 year 9 months ago

How do I change or delete a nationality?

6.9K  

Updated by Marion 9 months ago

How do I block payments abroad?

5.6K  

Updated by Marion 1 year 9 months ago

What is cashback and how to benefit from it?

4.9K  

Updated by Marion 1 year 9 months ago

How to pay with Click to Pay?

4.5K  

Updated by Philippe 4 months 1 week ago

How to remove my Nickel card from Apple Pay?

4.5K  

Updated by Philippe 1 year 9 months ago

How do I remove my card from Google Wallet?

4.2K  

Updated by Marion 1 year ago

How to register my Nickel card with Click to Pay?

3.9K  

Updated by Philippe 4 months 1 week ago

How to access the list of permanent transfers?

3.5K  

Updated by Marion 1 year ago

When can the amount charged temporarily exceed the real amount?

3.5K  

Updated by Marion 1 year 2 months ago

Can I set up a power of attorney?

3.2K  

Updated by Marion 1 year 9 months ago

How can I change my default language: French/English?

2.1K  

Updated by Philippe 1 year ago

Information about cookies

2K  

Updated by Marion 1 year 9 months ago

How to remove my Nickel card from Click to Pay?

777  

Updated by Philippe 4 months ago