How do I create my Customer Area?

6.8M  

Updated by Marion 1 year 7 months ago

How can I update my identity document?

1.3M  

Updated by Marion 1 year 3 months ago

How do I change my phone number?

1M  

Updated by Marion 4 months 2 weeks ago

How to access my Nickel web Customer Area or Application?

898.7K  

Updated by Philippe 3 months 2 weeks ago

How can I receive information on my account by SMS?

851.6K  

Updated by Marion 3 months 2 weeks ago

How can I contact Customer Service?

792.8K  

Updated by Philippe 1 year 7 months ago

Blocked account: why and what to do?

526.8K  

Updated by Marion 1 year 8 months ago

How do I block my card in case of fraud or loss?

508.6K  

Updated by Philippe 1 week 4 days ago

How can I find my Nickel ID?

490.6K  

Updated by Philippe 3 months 2 weeks ago

I've forgotten my password to my Customer Area: how do I find it?

460.8K  

Updated by Marion 1 year 7 months ago

How do you spot and report fraud?

399.7K  

Updated by Marion 1 year 11 months ago

How can I contest a transaction?

387.7K  

Updated by Marion 1 year 7 months ago

What are the payment and funding limits for my Nickel account?

324.4K  

Updated by Philippe 7 months 1 week ago

How can I close my Nickel account?

302.8K  

Updated by Philippe 1 year 6 months ago

How long does a transfer take?

281.8K  

Updated by Marion 4 months 3 weeks ago

How do I apply to reopen a Nickel account?

274.5K  

Updated by Philippe 11 months 3 weeks ago

How do I replace my Nickel card?

267K  

Updated by Philippe 1 month 2 weeks ago

How do I fund my Nickel account?

266K  

Updated by Marion 1 month ago

How do I change my email address?

264.8K  

Updated by Marion 1 year 8 months ago

Standard or instant transfer: how to do it and how much does it cost?

239.9K  

Updated by Philippe 1 week 5 days ago

How to download the Nickel Application?

214.5K  

Updated by Marion 1 year 9 months ago

How do I check my account balance?

190.3K  

Updated by Marion 3 months 2 weeks ago

How can I change the limits on my card?

159.5K  

Updated by Marion 1 year 7 months ago

How do I cash a cheque?

157.3K  

Updated by Marion 1 year 10 months ago

How can I block an organization from debiting my account?

146.5K  

Updated by Marion 1 month 2 weeks ago

CAF, RSA and Pôle Emploi payment dates in 2025

138.3K  

Updated by Marion 1 month ago

What are the conditions for opening a Nickel account?

128.5K  

Updated by Philippe 1 month 2 weeks ago

How can I withdraw cash?

122.6K  

Updated by Philippe 9 months 1 week ago

I have forgotten my Nickel card PIN: where can I find it?

117.7K  

Updated by Marion 9 months 1 week ago

I haven't received my transfer. What should I do?

117K  

Updated by Marion 1 year 8 months ago

How much does Nickel cost?

104.8K  

Updated by Philippe 3 months 1 week ago

How do I receive a transfer on my Nickel account?

103.7K  

Updated by Marion 3 months 2 weeks ago

How to deposit cash?

100.8K  

Updated by Marion 9 months 1 week ago

How can I open a Nickel account?

95K  

Updated by Marion 6 months ago

How do I activate my My Nickel, Nickel Chrome or Nickel Metal card?

94K  

Updated by Philippe 1 year 4 months ago

How to make an international money transfer with RIA and how much does it cost?

93.1K  

Updated by Marion 7 months 1 week ago

Why was my payment refused?

92.4K  

Updated by Marion 1 year 8 months ago

Where can I find a Nickel Point of sale?

90.2K  

Updated by Philippe 6 months 1 week ago

Can I pay in instalments with my card?

90K  

Updated by Marion 1 year 11 months ago

Information relating to the declaration of tax residence

88.3K  

Updated by Philippe 2 months 2 weeks ago

How do I change my first or last name?

88.2K  

Updated by Marion 1 year ago

What are the charges for payments and cash withdrawals abroad?

87.2K  

Updated by Marion 1 month 3 weeks ago

What do sequestration or seizure, mean on my account?

85.8K  

Updated by Marion 9 months 1 week ago

How do I fund my Nickel account by bank card?

85K  

Updated by Marion 1 year 10 months ago

I am not satisfied and would like to make a complaint

81.5K  

Updated by Marion 7 months ago

What insurance and assistance coverage does my Nickel card provide?

79.5K  

Updated by Marion 1 year 5 months ago

I entered a wrong code 3 times and now my card is blocked, what should I do?

77K  

Updated by Marion 1 year 7 months ago

What is a transaction in process?

76.9K  

Updated by Marion 1 year 11 months ago

How can I change my personal information (title, marital status, professional status, etc.)?

75.3K  

Updated by Philippe 1 year ago

How can I order a My Nickel, Nickel Chrome or Nickel Metal card?

73.9K  

Updated by Philippe 5 months 1 week ago

Why can I no longer withdraw cash with my card?

69.7K  

Updated by Marion 9 months 1 week ago

How long does it take to activate my account and my card?

68.2K  

Updated by Philippe 1 year 4 months ago

Where can I find my IBAN?

67.2K  

Updated by Marion 3 months 2 weeks ago

How can I obtain my account statements?

60.3K  

Updated by Marion 1 week 4 days ago

How does the annual subscription fee work?

59.1K  

Updated by Philippe 1 year 5 months ago

My card is about to expire: how do I replace it?

58.2K  

Updated by Philippe 1 year 7 months ago

Can I make transfers to a foreign account?

55.8K  

Updated by Philippe 1 year 7 months ago

Can I cancel a wire transfer?

53K  

Updated by Marion 1 year 8 months ago

How to add or remove a beneficiary?

50.4K  

Updated by Marion 1 week 4 days ago

What should I do if my account is debited twice?

49K  

Updated by Marion 1 year 8 months ago

Lost or stolen card: what to do?

48.4K  

Updated by Marion 1 year ago

How do I set up email and SMS notifications?

47K  

Updated by Marion 1 month ago

How to add my Nickel card on Apple Pay?

46.7K  

Updated by Philippe 1 year 4 months ago

How do I manage my direct debits?

46.6K  

Updated by Marion 1 year 10 months ago

How to open a Youth Account 12-17?

44.9K  

Updated by Philippe 1 week 5 days ago

How can I temporarily block my card?

44.1K  

Updated by Marion 1 year 11 months ago

What's the status of my cheque?

42.5K  

Updated by Marion 1 year 11 months ago

What should I do if my card doesn't work?

41.1K  

Updated by Marion 1 year 8 months ago

What are the charges if a direct debit is rejected?

38.5K  

Updated by Marion 2 years ago

How can I block payments on the Internet?

37.1K  

Updated by Marion 1 year 8 months ago

Your account has been debited but the cash dispenser hasn't given you your bills: what can you do?

37.1K  

Updated by Marion 1 year 8 months ago

Can I have several Nickel accounts?

35.2K  

Updated by Marion 2 years ago

How to obtain a transfer certificate?

33.2K  

Updated by Marion 1 year 2 months ago

How can I change my address?

31.7K  

Updated by Marion 2 years ago

How do I access the Customer Area of a minor for whom I am the legal representative?

31.6K  

Updated by Marion 7 months 3 weeks ago

How much does it cost to cash a cheque?

30.8K  

Updated by Marion 1 year 11 months ago

What should I do if I no longer wish to receive email communications from Nickel?

30.7K  

Updated by Marion 1 week 5 days ago

Can I have multiple Nickel cards?

28.1K  

Updated by Marion 2 years ago

Can I buy online with my card?

27.9K  

Updated by Marion 1 year 12 months ago

When and how to validate a payment on the internet?

27.2K  

Updated by Marion 10 months 3 weeks ago

Why was my cash deposit refused?

26.9K  

Updated by Marion 3 months 2 weeks ago

Can I issue a cheque or a cashier's cheque?

26.2K  

Updated by Marion 1 year 11 months ago

Can I rent a vehicle or book a hotel room with my card?

25.9K  

Updated by Marion 1 year 12 months ago

How do I view my latest transactions?

24.4K  

Updated by Marion 1 year 12 months ago

How to add your card to Google Wallet?

23.2K  

Updated by Marion 1 year 1 month ago

How to pay with Apple Pay?

21.7K  

Updated by Philippe 1 year 4 months ago

How to set up a direct debit?

19.8K  

Updated by Marion 1 year 12 months ago

Pay at the gas station with my Nickel card

19K  

Updated by Marion 10 months ago

How do I update my tax information?

17.4K  

Updated by Philippe 2 months 2 weeks ago

Can I open a Nickel account for a company or association?

16.4K  

Updated by Marion 1 year 7 months ago

How to pay with Google Pay?

16.2K  

Updated by Marion 1 year 3 months ago

How do I track my card order?

16K  

Updated by Marion 1 year 8 months ago

How do you make a permanent transfer?

15.3K  

Updated by Marion 1 week 5 days ago

How do I activate or deactivate contactless on my card?

13.6K  

Updated by Marion 1 year 11 months ago

Can I be overdrawn or pay agios?

13.3K  

Updated by Philippe 3 months 2 weeks ago

What should I do if my card has been swallowed by an ATM?

13K  

Updated by Marion 1 year 8 months ago

I am in a situation of over-indebtedness. What can I do ?

12.8K  

Updated by Philippe 2 years ago

Everything you need to know about personal data processing

11.6K  

Updated by Marion 1 year 11 months ago

How to cancel a permanent transfer?

11.4K  

Updated by Marion 1 year 3 months ago

What happens if I don't use my Nickel account?

10.9K  

Updated by Marion 1 year 11 months ago

How to delete a permanent transfer?

10.7K  

Updated by Marion 1 year 3 months ago

How do I log in to my Nickel App with my fingerprint or facial recognition?

10.7K  

Updated by Philippe 1 week 5 days ago

How can I change my first name on my card (True Name feature)?

10.7K  

Updated by Marion 1 year 7 months ago

Everyone can open a Nickel account

10.4K  

Updated by Philippe 1 year 8 months ago

My RIB has been rejected: why?

9.5K  

Updated by Marion 1 year 11 months ago

How do I change or delete a nationality?

9.4K  

Updated by Marion 11 months 3 weeks ago

How to change for Nickel and transfer my current account?

8.9K  

Updated by Philippe 1 year 8 months ago

Why do I need to update my personal information?

8.8K  

Updated by Philippe 1 year 11 months ago

Youth Account: what happens when a minor comes of age?

8.8K  

Updated by Philippe 1 year 11 months ago

How to pay with Click to Pay?

7.3K  

Updated by Philippe 7 months ago

How do I block payments abroad?

6.9K  

Updated by Marion 1 year 11 months ago

How to register my Nickel card with Click to Pay?

6.7K  

Updated by Philippe 7 months ago

What is cashback and how to benefit from it?

5.5K  

Updated by Marion 1 year 12 months ago

How to remove my Nickel card from Apple Pay?

5.3K  

Updated by Philippe 1 year 11 months ago

How do I remove my card from Google Wallet?

5.2K  

Updated by Marion 1 year 3 months ago

How to access the list of permanent transfers?

4.4K  

Updated by Marion 1 year 3 months ago

When can the amount charged temporarily exceed the real amount?

4.2K  

Updated by Marion 1 year 5 months ago

Can I set up a power of attorney?

3.6K  

Updated by Marion 1 year 12 months ago

How can I change my default language: French/English?

2.5K  

Updated by Philippe 1 year 3 months ago

Information about cookies

2.3K  

Updated by Marion 1 year 11 months ago

What is Beneficiary Verification and how does it work?

1.8K  

Updated by Philippe 6 days 22 hours ago

How to remove my Nickel card from Click to Pay?

1.4K  

Updated by Philippe 6 months 4 weeks ago