How do I create my Customer Area?

4.2M  

Updated by Marion 8 months 2 weeks ago

How can I update my identity document?

619.8K  

Updated by Marion 4 months 2 weeks ago

How do I change my phone number?

535.8K  

Updated by Marion 10 months ago

How to access my Nickel web Customer Area or Application?

487.5K  

Updated by Peter 4 months ago

How can I contact Customer Service?

459.8K  

Updated by Peter 8 months 2 weeks ago

Blocked account: why and what to do?

316.2K  

Updated by Marion 10 months ago

How can I receive information on my account by SMS?

316.1K  

Updated by Marion 3 months ago

How do I block my card in case of fraud or loss?

314.3K  

Updated by Peter 10 months ago

I've forgotten my password to my Customer Area: how do I find it?

293.9K  

Updated by Marion 8 months 2 weeks ago

How can I find my Nickel ID?

293.1K  

Updated by Peter 9 months 1 week ago

What are the payment and funding limits for my Nickel account?

218.3K  

Updated by Peter 8 months 2 weeks ago

How can I contest a transaction?

215.2K  

Updated by Marion 8 months 2 weeks ago

How long does a transfer take?

188.3K  

Updated by Marion 1 month ago

How do I fund my Nickel account?

178.2K  

Updated by Marion 4 months ago

How do I apply to reopen a Nickel account?

171.5K  

Updated by Peter 1 month ago

How can I close my Nickel account?

169.3K  

Updated by Peter 7 months 4 weeks ago

How do I replace my Nickel card?

168.4K  

Updated by Peter 5 months 2 weeks ago

How do I change my email address?

134.2K  

Updated by Marion 10 months ago

How do you spot and report fraud?

133.5K  

Updated by Marion 1 year ago

How to download the Nickel Application?

124.6K  

Updated by Marion 10 months 2 weeks ago

How do I check my account balance?

113.1K  

Updated by Marion 4 months ago

How do I cash a cheque?

101.9K  

Updated by Marion 12 months ago

How can I change the limits on my card?

100.3K  

Updated by Marion 8 months 2 weeks ago

How can I block an organization from debiting my account?

100.1K  

Updated by Marion 10 months ago

Standard or instant transfer: how to do it and how much does it cost?

95.4K  

Updated by Peter 7 months 3 weeks ago

CAF, RSA and Pôle Emploi payment dates in 2024

89.4K  

Updated by Marion 10 months ago

How can I withdraw cash?

82.3K  

Updated by Peter 10 months ago

What are the conditions for opening a Nickel account?

82.1K  

Updated by Peter 10 months ago

I haven't received my transfer. What should I do?

76.6K  

Updated by Marion 10 months ago

How do I receive a transfer on my Nickel account?

70.6K  

Updated by Marion 9 months 1 week ago

I have forgotten my Nickel card PIN: where can I find it?

70.3K  

Updated by Marion 10 months ago

How much does Nickel cost?

63.9K  

Updated by Peter 8 months ago

How can I open a Nickel account?

62.5K  

Updated by Marion 5 months 2 weeks ago

How to deposit cash?

61.4K  

Updated by Marion 1 year 1 month ago

How do I activate my My Nickel, Nickel Chrome or Nickel Metal card?

60.9K  

Updated by Peter 5 months 2 weeks ago

Can I pay in instalments with my card?

60.8K  

Updated by Marion 1 year ago

Where can I find a Nickel Point of sale?

58.7K  

Updated by Peter 4 months ago

How do I fund my Nickel account by bank card?

57K  

Updated by Marion 12 months ago

What are the charges for payments and cash withdrawals abroad?

57K  

Updated by Marion 1 year 1 month ago

How to make an international money transfer with RIA and how much does it cost?

56.8K  

Updated by Marion 2 weeks 6 days ago

What do sequestration or seizure, mean on my account?

53.6K  

Updated by Marion 1 year ago

How can I change my personal information (title, marital status, professional status, etc.)?

51.1K  

Updated by Peter 2 months ago

I entered a wrong code 3 times and now my card is blocked, what should I do?

49.6K  

Updated by Marion 9 months ago

Why was my payment refused?

49.6K  

Updated by Marion 10 months ago

How can I order a My Nickel, Nickel Chrome or Nickel Metal card?

47.6K  

Updated by Peter 5 months 2 weeks ago

What is a transaction in process?

47.5K  

Updated by Marion 1 year ago

What insurance and assistance coverage does my Nickel card provide?

47.2K  

Updated by Marion 7 months ago

How long does it take to activate my account and my card?

44.7K  

Updated by Peter 5 months 2 weeks ago

Information relating to the declaration of tax residence

43.7K  

Updated by Peter 1 day 15 hours ago

My card is about to expire: how do I replace it?

41.7K  

Updated by Peter 8 months 3 weeks ago

Why can I no longer withdraw cash with my card?

41.4K  

Updated by Marion 1 year 1 month ago

Where can I find my IBAN?

37.6K  

Updated by Marion 4 months ago

How does the annual subscription fee work?

36.5K  

Updated by Peter 6 months 3 weeks ago

Can I cancel a wire transfer?

34.1K  

Updated by Marion 9 months 1 week ago

Can I make transfers to a foreign account?

33.5K  

Updated by Peter 8 months 2 weeks ago

How can I obtain my account statements?

32.7K  

Updated by Marion 4 months ago

What should I do if my account is debited twice?

32.3K  

Updated by Marion 10 months ago

Lost or stolen card: what to do?

31.9K  

Updated by Marion 1 month 4 weeks ago

How to add or remove a beneficiary?

31.8K  

Updated by Marion 8 months 2 weeks ago

How do I set up email and SMS notifications?

31.5K  

Updated by Marion 4 months ago

How do I manage my direct debits?

30.2K  

Updated by Marion 12 months ago

How to add my Nickel card on Apple Pay?

29.8K  

Updated by Peter 5 months 2 weeks ago

How do I change my first or last name?

27.9K  

Updated by Marion 2 months ago

What's the status of my cheque?

27.4K  

Updated by Marion 1 year ago

How to open a Youth Account 12-17?

26.1K  

Updated by Peter 8 months 3 weeks ago

How can I temporarily block my card?

24.8K  

Updated by Marion 1 year ago

What are the charges if a direct debit is rejected?

24.2K  

Updated by Marion 1 year 1 month ago

What should I do if my card doesn't work?

22.3K  

Updated by Marion 10 months ago

Can I have several Nickel accounts?

21.3K  

Updated by Marion 1 year 1 month ago

I am not satisfied and would like to make a complaint

20.8K  

Updated by Marion 1 week 2 days ago

How much does it cost to cash a cheque?

20.6K  

Updated by Marion 1 year ago

How to obtain a transfer certificate?

20.3K  

Updated by Marion 4 months ago

Can I buy online with my card?

20K  

Updated by Marion 1 year 1 month ago

How can I block payments on the Internet?

19.6K  

Updated by Marion 10 months ago

Your account has been debited but the cash dispenser hasn't given you your bills: what can you do?

18.6K  

Updated by Marion 9 months 1 week ago

How can I change my address?

18.6K  

Updated by Marion 1 year 1 month ago

Can I issue a cheque or a cashier's cheque?

18.4K  

Updated by Marion 1 year ago

Why was my cash deposit refused?

17.5K  

Updated by Marion 9 months 1 week ago

When and how to validate a payment on the internet?

16.8K  

Updated by Marion 1 day 15 hours ago

How to pay with Apple Pay?

16.6K  

Updated by Peter 5 months 2 weeks ago

Can I have multiple Nickel cards?

16.4K  

Updated by Marion 1 year 1 month ago

Can I rent a vehicle or book a hotel room with my card?

16.2K  

Updated by Marion 1 year 1 month ago

How do I view my latest transactions?

15K  

Updated by Marion 1 year 1 month ago

How to set up a direct debit?

13.1K  

Updated by Marion 1 year 1 month ago

How do I access the Customer Area of a minor for whom I am the legal representative?

12K  

Updated by Marion 8 months 2 weeks ago

Pay at the gas station with my Nickel card

11.7K  

Updated by Marion 1 year 1 month ago

Can I open a Nickel account for a company or association?

10.4K  

Updated by Marion 8 months 3 weeks ago

How to add your card to Google Wallet?

9.9K  

Updated by Marion 3 months ago

How do I activate or deactivate contactless on my card?

9.3K  

Updated by Marion 1 year ago

I am in a situation of over-indebtedness. What can I do ?

8.5K  

Updated by Peter 1 year 1 month ago

How do I track my card order?

8.4K  

Updated by Marion 9 months 2 weeks ago

Can I be overdrawn or pay agios?

8.3K  

Updated by Peter 9 months 3 weeks ago

What should I do if my card has been swallowed by an ATM?

7.5K  

Updated by Marion 10 months ago

How to pay with Google Pay?

7.3K  

Updated by Marion 4 months 1 week ago

Everything you need to know about personal data processing

7.3K  

Updated by Marion 1 year ago

What happens if I don't use my Nickel account?

7K  

Updated by Marion 1 year 1 month ago

Everyone can open a Nickel account

6.5K  

Updated by Peter 10 months ago

How do I update my tax information?

6K  

Updated by Peter 1 week 1 day ago

How do you make a permanent transfer?

5.9K  

Updated by Marion 4 months 4 weeks ago

My RIB has been rejected: why?

5.8K  

Updated by Marion 1 year 1 month ago

How to change for Nickel and transfer my current account?

5.7K  

Updated by Peter 10 months ago

How do I log in to my Nickel App with my fingerprint or facial recognition?

5.6K  

Updated by Peter 10 months ago

How can I change my first name on my card (True Name feature)?

5.2K  

Updated by Marion 8 months 1 week ago

Youth Account: what happens when a minor comes of age?

5.2K  

Updated by Peter 1 year ago

Why do I need to update my personal information?

4.7K  

Updated by Peter 1 year ago

How to cancel a permanent transfer?

3.7K  

Updated by Marion 4 months 4 weeks ago

How do I block payments abroad?

3.7K  

Updated by Marion 1 year ago

How to delete a permanent transfer?

3.4K  

Updated by Marion 4 months 4 weeks ago

How to remove my Nickel card from Apple Pay?

3.1K  

Updated by Peter 1 year 1 month ago

What is cashback and how to benefit from it?

2.9K  

Updated by Marion 1 year 1 month ago

What should I do if I no longer wish to receive email communications from Nickel?

2.4K  

Updated by Marion 1 year ago

Can I set up a power of attorney?

2.3K  

Updated by Marion 1 year 1 month ago

How do I remove my card from Google Wallet?

1.9K  

Updated by Marion 4 months 1 week ago

When can the amount charged temporarily exceed the real amount?

1.6K  

Updated by Marion 6 months 2 weeks ago

How to access the list of permanent transfers?

1.4K  

Updated by Marion 4 months 4 weeks ago

Information about cookies

1.2K  

Updated by Marion 1 year ago

How can I change my default language: French/English?

863  

Updated by Peter 4 months 3 weeks ago

How do I change or delete a nationality?

655  

Updated by Marion 3 weeks 6 days ago