How do I create my Customer Area?

5M  

Updated by Marion 11 months 2 weeks ago

How can I update my identity document?

754.6K  

Updated by Marion 7 months 3 weeks ago

How do I change my phone number?

641.9K  

Updated by Marion 1 year ago

How to access my Nickel web Customer Area or Application?

588.3K  

Updated by Philippe 7 months 1 week ago

How can I contact Customer Service?

557.6K  

Updated by Philippe 11 months 2 weeks ago

How can I receive information on my account by SMS?

400.1K  

Updated by Marion 6 months ago

Blocked account: why and what to do?

374.3K  

Updated by Marion 1 year ago

How do I block my card in case of fraud or loss?

369K  

Updated by Philippe 1 year ago

How can I find my Nickel ID?

347.7K  

Updated by Philippe 1 year ago

I've forgotten my password to my Customer Area: how do I find it?

341.5K  

Updated by Marion 11 months 2 weeks ago

How can I contest a transaction?

260.4K  

Updated by Marion 11 months 2 weeks ago

What are the payment and funding limits for my Nickel account?

254.3K  

Updated by Philippe 1 month 2 weeks ago

How long does a transfer take?

220.4K  

Updated by Marion 4 months ago

How can I close my Nickel account?

211.1K  

Updated by Philippe 11 months ago

How do I fund my Nickel account?

210K  

Updated by Marion 1 month 2 weeks ago

How do I apply to reopen a Nickel account?

206.9K  

Updated by Philippe 4 months ago

Standard or instant transfer: how to do it and how much does it cost?

204.4K  

Updated by Philippe 1 month 2 weeks ago

How do I replace my Nickel card?

199.1K  

Updated by Philippe 8 months 3 weeks ago

How do I change my email address?

170.9K  

Updated by Marion 1 year ago

How do you spot and report fraud?

155.8K  

Updated by Marion 1 year 4 months ago

How to download the Nickel Application?

148.4K  

Updated by Marion 1 year 1 month ago

How do I check my account balance?

135.2K  

Updated by Marion 7 months ago

How do I cash a cheque?

119.5K  

Updated by Marion 1 year 3 months ago

How can I change the limits on my card?

117.7K  

Updated by Marion 11 months 2 weeks ago

How can I block an organization from debiting my account?

115K  

Updated by Marion 3 days 9 hours ago

CAF, RSA and Pôle Emploi payment dates in 2025

102.6K  

Updated by Marion 1 month 2 weeks ago

What are the conditions for opening a Nickel account?

96K  

Updated by Philippe 1 year 1 month ago

How can I withdraw cash?

95.4K  

Updated by Philippe 1 month 2 weeks ago

I haven't received my transfer. What should I do?

91.7K  

Updated by Marion 1 year ago

I have forgotten my Nickel card PIN: where can I find it?

84.1K  

Updated by Marion 1 month 2 weeks ago

How do I receive a transfer on my Nickel account?

81.9K  

Updated by Marion 1 year ago

How much does Nickel cost?

77.6K  

Updated by Philippe 1 month 2 weeks ago

How to deposit cash?

73.1K  

Updated by Marion 1 month 2 weeks ago

How do I activate my My Nickel, Nickel Chrome or Nickel Metal card?

72.6K  

Updated by Philippe 8 months 2 weeks ago

How can I open a Nickel account?

72.1K  

Updated by Marion 8 months 2 weeks ago

Can I pay in instalments with my card?

71K  

Updated by Marion 1 year 4 months ago

Where can I find a Nickel Point of sale?

70K  

Updated by Philippe 7 months ago

How to make an international money transfer with RIA and how much does it cost?

67.5K  

Updated by Marion 3 days 19 hours ago

What are the charges for payments and cash withdrawals abroad?

66.4K  

Updated by Marion 1 month 2 weeks ago

How do I fund my Nickel account by bank card?

66K  

Updated by Marion 1 year 3 months ago

What do sequestration or seizure, mean on my account?

63.4K  

Updated by Marion 1 month 2 weeks ago

How can I change my personal information (title, marital status, professional status, etc.)?

60.5K  

Updated by Philippe 5 months 1 week ago

Why was my payment refused?

58.8K  

Updated by Marion 1 year ago

I entered a wrong code 3 times and now my card is blocked, what should I do?

58.4K  

Updated by Marion 1 year ago

How can I order a My Nickel, Nickel Chrome or Nickel Metal card?

56.9K  

Updated by Philippe 8 months 2 weeks ago

What insurance and assistance coverage does my Nickel card provide?

56.9K  

Updated by Marion 10 months 1 week ago

What is a transaction in process?

55.4K  

Updated by Marion 1 year 4 months ago

Information relating to the declaration of tax residence

54.4K  

Updated by Philippe 3 months ago

How long does it take to activate my account and my card?

52.5K  

Updated by Philippe 8 months 2 weeks ago

Why can I no longer withdraw cash with my card?

49.3K  

Updated by Marion 1 month 2 weeks ago

My card is about to expire: how do I replace it?

48.2K  

Updated by Philippe 11 months 4 weeks ago

Where can I find my IBAN?

46.9K  

Updated by Marion 7 months 1 week ago

How do I change my first or last name?

44.5K  

Updated by Marion 5 months 1 week ago

How does the annual subscription fee work?

43.4K  

Updated by Philippe 9 months 4 weeks ago

Can I make transfers to a foreign account?

41.6K  

Updated by Philippe 11 months 3 weeks ago

How can I obtain my account statements?

40.1K  

Updated by Marion 7 months 1 week ago

Can I cancel a wire transfer?

39.6K  

Updated by Marion 1 year ago

How to add or remove a beneficiary?

37.6K  

Updated by Marion 11 months 2 weeks ago

Lost or stolen card: what to do?

37.1K  

Updated by Marion 5 months ago

What should I do if my account is debited twice?

36.7K  

Updated by Marion 1 year ago

How do I set up email and SMS notifications?

36.5K  

Updated by Marion 7 months 1 week ago

How to add my Nickel card on Apple Pay?

35.7K  

Updated by Philippe 8 months 2 weeks ago

How do I manage my direct debits?

34.8K  

Updated by Marion 1 year 3 months ago

What's the status of my cheque?

32.1K  

Updated by Marion 1 year 4 months ago

How to open a Youth Account 12-17?

31.3K  

Updated by Philippe 11 months 4 weeks ago

I am not satisfied and would like to make a complaint

30.7K  

Updated by Marion 1 month 4 weeks ago

How can I temporarily block my card?

29.6K  

Updated by Marion 1 year 4 months ago

What are the charges if a direct debit is rejected?

28.7K  

Updated by Marion 1 year 4 months ago

What should I do if my card doesn't work?

26.3K  

Updated by Marion 1 year ago

Can I have several Nickel accounts?

25.6K  

Updated by Marion 1 year 5 months ago

How to obtain a transfer certificate?

24.4K  

Updated by Marion 7 months 1 week ago

How much does it cost to cash a cheque?

24K  

Updated by Marion 1 year 4 months ago

Your account has been debited but the cash dispenser hasn't given you your bills: what can you do?

23.2K  

Updated by Marion 1 year ago

How can I block payments on the Internet?

23.1K  

Updated by Marion 1 year ago

Can I buy online with my card?

22.9K  

Updated by Marion 1 year 4 months ago

How can I change my address?

22.5K  

Updated by Marion 1 year 4 months ago

Can I issue a cheque or a cashier's cheque?

21.1K  

Updated by Marion 1 year 4 months ago

Why was my cash deposit refused?

20.3K  

Updated by Marion 4 weeks ago

Can I have multiple Nickel cards?

20.2K  

Updated by Marion 1 year 5 months ago

When and how to validate a payment on the internet?

20K  

Updated by Marion 3 months ago

Can I rent a vehicle or book a hotel room with my card?

19.1K  

Updated by Marion 1 year 4 months ago

How to pay with Apple Pay?

18.3K  

Updated by Philippe 8 months 2 weeks ago

How do I view my latest transactions?

17.5K  

Updated by Marion 1 year 4 months ago

How do I access the Customer Area of a minor for whom I am the legal representative?

15.6K  

Updated by Marion 3 days 19 hours ago

How to set up a direct debit?

15.3K  

Updated by Marion 1 year 4 months ago

Pay at the gas station with my Nickel card

13.6K  

Updated by Marion 2 months 1 week ago

How to add your card to Google Wallet?

13.6K  

Updated by Marion 6 months ago

Can I open a Nickel account for a company or association?

12.3K  

Updated by Marion 11 months 4 weeks ago

How do I track my card order?

11K  

Updated by Marion 1 year ago

How to pay with Google Pay?

10.9K  

Updated by Marion 7 months 2 weeks ago

How do I activate or deactivate contactless on my card?

10.6K  

Updated by Marion 1 year 4 months ago

I am in a situation of over-indebtedness. What can I do ?

9.8K  

Updated by Philippe 1 year 4 months ago

Can I be overdrawn or pay agios?

9.8K  

Updated by Philippe 1 year ago

How do I update my tax information?

9.3K  

Updated by Philippe 3 months 1 week ago

What should I do if my card has been swallowed by an ATM?

9K  

Updated by Marion 1 year ago

Everything you need to know about personal data processing

8.5K  

Updated by Marion 1 year 4 months ago

How do you make a permanent transfer?

8.5K  

Updated by Marion 8 months ago

What happens if I don't use my Nickel account?

8.2K  

Updated by Marion 1 year 4 months ago

Everyone can open a Nickel account

7.9K  

Updated by Philippe 1 year 1 month ago

My RIB has been rejected: why?

6.9K  

Updated by Marion 1 year 4 months ago

How do I log in to my Nickel App with my fingerprint or facial recognition?

6.9K  

Updated by Philippe 3 days 21 hours ago

What should I do if I no longer wish to receive email communications from Nickel?

6.7K  

Updated by Marion 1 year 4 months ago

How to change for Nickel and transfer my current account?

6.7K  

Updated by Philippe 1 year 1 month ago

How can I change my first name on my card (True Name feature)?

6.6K  

Updated by Marion 11 months 1 week ago

Youth Account: what happens when a minor comes of age?

6.2K  

Updated by Philippe 1 year 4 months ago

Why do I need to update my personal information?

6.2K  

Updated by Philippe 1 year 4 months ago

How to cancel a permanent transfer?

5.8K  

Updated by Marion 8 months ago

How to delete a permanent transfer?

5.5K  

Updated by Marion 8 months ago

How do I block payments abroad?

4.4K  

Updated by Marion 1 year 4 months ago

What is cashback and how to benefit from it?

3.9K  

Updated by Marion 1 year 4 months ago

How to remove my Nickel card from Apple Pay?

3.7K  

Updated by Philippe 1 year 4 months ago

How do I change or delete a nationality?

3.4K  

Updated by Marion 4 months ago

How do I remove my card from Google Wallet?

2.8K  

Updated by Marion 7 months 2 weeks ago

Can I set up a power of attorney?

2.7K  

Updated by Marion 1 year 4 months ago

How to access the list of permanent transfers?

2.3K  

Updated by Marion 8 months ago

When can the amount charged temporarily exceed the real amount?

2.3K  

Updated by Marion 9 months 2 weeks ago

Information about cookies

1.5K  

Updated by Marion 1 year 4 months ago

How can I change my default language: French/English?

1.4K  

Updated by Philippe 8 months ago