How do I create my Customer Area?

5.6M  

Updated by Marion 1 year 1 month ago

How can I update my identity document?

879.7K  

Updated by Marion 9 months 2 weeks ago

How do I change my phone number?

717.8K  

Updated by Marion 1 year 2 months ago

How to access my Nickel web Customer Area or Application?

688K  

Updated by Philippe 9 months ago

How can I contact Customer Service?

633.9K  

Updated by Philippe 1 year 1 month ago

How can I receive information on my account by SMS?

514.4K  

Updated by Marion 8 months ago

Blocked account: why and what to do?

419.9K  

Updated by Marion 1 year 2 months ago

How do I block my card in case of fraud or loss?

405.1K  

Updated by Philippe 1 year 2 months ago

How can I find my Nickel ID?

388.9K  

Updated by Philippe 5 days ago

I've forgotten my password to my Customer Area: how do I find it?

372.9K  

Updated by Marion 1 year 1 month ago

How can I contest a transaction?

288.1K  

Updated by Marion 1 year 1 month ago

What are the payment and funding limits for my Nickel account?

274.6K  

Updated by Philippe 1 month 2 weeks ago

How long does a transfer take?

238.3K  

Updated by Marion 6 months ago

How can I close my Nickel account?

237.3K  

Updated by Philippe 1 year ago

How do I apply to reopen a Nickel account?

228.1K  

Updated by Philippe 6 months ago

How do I fund my Nickel account?

226.6K  

Updated by Marion 3 months 1 week ago

How do I replace my Nickel card?

218.8K  

Updated by Philippe 10 months 2 weeks ago

Standard or instant transfer: how to do it and how much does it cost?

215.8K  

Updated by Philippe 3 months 2 weeks ago

How do I change my email address?

195.3K  

Updated by Marion 1 year 2 months ago

How to download the Nickel Application?

170.1K  

Updated by Marion 1 year 3 months ago

How do you spot and report fraud?

169.4K  

Updated by Marion 1 year 6 months ago

How do I check my account balance?

154K  

Updated by Marion 9 months ago

How do I cash a cheque?

130.2K  

Updated by Marion 1 year 4 months ago

How can I change the limits on my card?

129.4K  

Updated by Marion 1 year 1 month ago

How can I block an organization from debiting my account?

124K  

Updated by Marion 2 months ago

CAF, RSA and Pôle Emploi payment dates in 2025

113.2K  

Updated by Marion 3 months 1 week ago

What are the conditions for opening a Nickel account?

104.7K  

Updated by Philippe 1 year 2 months ago

How can I withdraw cash?

103.5K  

Updated by Philippe 3 months 1 week ago

I haven't received my transfer. What should I do?

99.5K  

Updated by Marion 1 year 2 months ago

I have forgotten my Nickel card PIN: where can I find it?

92.9K  

Updated by Marion 3 months 1 week ago

How do I receive a transfer on my Nickel account?

88.2K  

Updated by Marion 1 year 2 months ago

How much does Nickel cost?

84.8K  

Updated by Philippe 3 months 1 week ago

How do I activate my My Nickel, Nickel Chrome or Nickel Metal card?

80K  

Updated by Philippe 10 months 2 weeks ago

How to deposit cash?

79.9K  

Updated by Marion 3 months 1 week ago

How can I open a Nickel account?

77.8K  

Updated by Marion 1 week 3 days ago

Can I pay in instalments with my card?

77K  

Updated by Marion 1 year 6 months ago

Where can I find a Nickel Point of sale?

75.5K  

Updated by Philippe 2 weeks 4 days ago

How to make an international money transfer with RIA and how much does it cost?

74.8K  

Updated by Marion 1 month 2 weeks ago

Why was my payment refused?

74.8K  

Updated by Marion 1 year 2 months ago

What are the charges for payments and cash withdrawals abroad?

72.4K  

Updated by Marion 3 months 1 week ago

How do I fund my Nickel account by bank card?

70.9K  

Updated by Marion 1 year 4 months ago

What do sequestration or seizure, mean on my account?

69K  

Updated by Marion 3 months 1 week ago

How can I change my personal information (title, marital status, professional status, etc.)?

65.6K  

Updated by Philippe 7 months ago

Information relating to the declaration of tax residence

64.5K  

Updated by Philippe 5 months ago

I entered a wrong code 3 times and now my card is blocked, what should I do?

63.7K  

Updated by Marion 1 year 1 month ago

What insurance and assistance coverage does my Nickel card provide?

63.2K  

Updated by Marion 1 year ago

How can I order a My Nickel, Nickel Chrome or Nickel Metal card?

62.3K  

Updated by Philippe 2 weeks 4 days ago

What is a transaction in process?

61.8K  

Updated by Marion 1 year 6 months ago

Why can I no longer withdraw cash with my card?

57.4K  

Updated by Marion 3 months 1 week ago

How long does it take to activate my account and my card?

57K  

Updated by Philippe 10 months 2 weeks ago

How do I change my first or last name?

54.9K  

Updated by Marion 7 months ago

Where can I find my IBAN?

52.3K  

Updated by Marion 9 months ago

My card is about to expire: how do I replace it?

52.1K  

Updated by Philippe 1 year 1 month ago

How does the annual subscription fee work?

47.9K  

Updated by Philippe 11 months 3 weeks ago

Can I make transfers to a foreign account?

46.1K  

Updated by Philippe 1 year 1 month ago

I am not satisfied and would like to make a complaint

45.7K  

Updated by Marion 1 month 1 week ago

How can I obtain my account statements?

45.6K  

Updated by Marion 9 months ago

Can I cancel a wire transfer?

43K  

Updated by Marion 1 year 2 months ago

How to add or remove a beneficiary?

40.9K  

Updated by Marion 1 year 1 month ago

What should I do if my account is debited twice?

40.3K  

Updated by Marion 1 year 2 months ago

Lost or stolen card: what to do?

40.1K  

Updated by Marion 6 months 4 weeks ago

How do I set up email and SMS notifications?

39.6K  

Updated by Marion 9 months ago

How to add my Nickel card on Apple Pay?

39.1K  

Updated by Philippe 10 months 2 weeks ago

How do I manage my direct debits?

38K  

Updated by Marion 1 year 4 months ago

What's the status of my cheque?

34.9K  

Updated by Marion 1 year 6 months ago

How can I temporarily block my card?

34.1K  

Updated by Marion 1 year 6 months ago

How to open a Youth Account 12-17?

34.1K  

Updated by Philippe 1 year 1 month ago

What should I do if my card doesn't work?

32.7K  

Updated by Marion 1 year 2 months ago

What are the charges if a direct debit is rejected?

31.5K  

Updated by Marion 1 year 6 months ago

Can I have several Nickel accounts?

28.4K  

Updated by Marion 1 year 6 months ago

Your account has been debited but the cash dispenser hasn't given you your bills: what can you do?

27.1K  

Updated by Marion 1 year 2 months ago

How to obtain a transfer certificate?

26.7K  

Updated by Marion 9 months ago

How much does it cost to cash a cheque?

25.9K  

Updated by Marion 1 year 6 months ago

How can I block payments on the Internet?

25.5K  

Updated by Marion 1 year 2 months ago

How can I change my address?

24.9K  

Updated by Marion 1 year 6 months ago

Can I buy online with my card?

24.4K  

Updated by Marion 1 year 6 months ago

Can I issue a cheque or a cashier's cheque?

22.6K  

Updated by Marion 1 year 6 months ago

Can I have multiple Nickel cards?

22.4K  

Updated by Marion 1 year 6 months ago

Why was my cash deposit refused?

22.1K  

Updated by Marion 2 months 3 weeks ago

When and how to validate a payment on the internet?

22K  

Updated by Marion 5 months ago

Can I rent a vehicle or book a hotel room with my card?

21K  

Updated by Marion 1 year 6 months ago

How do I view my latest transactions?

19.6K  

Updated by Marion 1 year 6 months ago

How do I access the Customer Area of a minor for whom I am the legal representative?

19.3K  

Updated by Marion 2 months ago

How to pay with Apple Pay?

19.2K  

Updated by Philippe 10 months 2 weeks ago

How to set up a direct debit?

16.5K  

Updated by Marion 1 year 6 months ago

How to add your card to Google Wallet?

16K  

Updated by Marion 8 months ago

Pay at the gas station with my Nickel card

14.8K  

Updated by Marion 4 months 1 week ago

Can I open a Nickel account for a company or association?

13.5K  

Updated by Marion 1 year 1 month ago

How to pay with Google Pay?

12.6K  

Updated by Marion 9 months 2 weeks ago

How do I track my card order?

12.6K  

Updated by Marion 1 year 2 months ago

What should I do if I no longer wish to receive email communications from Nickel?

12.2K  

Updated by Marion 1 year 6 months ago

How do I update my tax information?

11.5K  

Updated by Philippe 5 months 1 week ago

How do I activate or deactivate contactless on my card?

11.4K  

Updated by Marion 1 year 6 months ago

I am in a situation of over-indebtedness. What can I do ?

10.7K  

Updated by Philippe 1 year 6 months ago

Can I be overdrawn or pay agios?

10.7K  

Updated by Philippe 1 year 2 months ago

How do you make a permanent transfer?

10.2K  

Updated by Marion 9 months 4 weeks ago

What should I do if my card has been swallowed by an ATM?

10K  

Updated by Marion 1 year 2 months ago

Everything you need to know about personal data processing

9.4K  

Updated by Marion 1 year 6 months ago

What happens if I don't use my Nickel account?

8.9K  

Updated by Marion 1 year 6 months ago

Everyone can open a Nickel account

8.6K  

Updated by Philippe 1 year 2 months ago

How do I log in to my Nickel App with my fingerprint or facial recognition?

8.2K  

Updated by Philippe 2 months ago

My RIB has been rejected: why?

7.6K  

Updated by Marion 1 year 6 months ago

How can I change my first name on my card (True Name feature)?

7.4K  

Updated by Marion 1 year 1 month ago

How to change for Nickel and transfer my current account?

7.3K  

Updated by Philippe 1 year 2 months ago

How to cancel a permanent transfer?

7.2K  

Updated by Marion 9 months 4 weeks ago

Why do I need to update my personal information?

7.1K  

Updated by Philippe 1 year 6 months ago

How to delete a permanent transfer?

6.9K  

Updated by Marion 9 months 4 weeks ago

Youth Account: what happens when a minor comes of age?

6.8K  

Updated by Philippe 1 year 6 months ago

How do I change or delete a nationality?

5K  

Updated by Marion 5 months 4 weeks ago

How do I block payments abroad?

4.9K  

Updated by Marion 1 year 6 months ago

What is cashback and how to benefit from it?

4.4K  

Updated by Marion 1 year 6 months ago

How to remove my Nickel card from Apple Pay?

4.1K  

Updated by Philippe 1 year 6 months ago

How do I remove my card from Google Wallet?

3.3K  

Updated by Marion 9 months 2 weeks ago

Can I set up a power of attorney?

2.9K  

Updated by Marion 1 year 6 months ago

How to access the list of permanent transfers?

2.8K  

Updated by Marion 9 months 4 weeks ago

When can the amount charged temporarily exceed the real amount?

2.8K  

Updated by Marion 11 months 2 weeks ago

Information about cookies

1.7K  

Updated by Marion 1 year 6 months ago

How can I change my default language: French/English?

1.6K  

Updated by Philippe 9 months 4 weeks ago

How to pay with Click to Pay?

1.6K  

Updated by Philippe 1 month 1 week ago

How to register my Nickel card with Click to Pay?

1.1K  

Updated by Philippe 1 month 1 week ago

How to remove my Nickel card from Click to Pay?

336  

Updated by Philippe 1 month ago