How do I create my Customer Area?

5.8M  

Updated by Marion 1 year 2 months ago

How can I update my identity document?

0.9M  

Updated by Marion 10 months 1 week ago

How do I change my phone number?

744.5K  

Updated by Marion 2 weeks 4 days ago

How to access my Nickel web Customer Area or Application?

710.1K  

Updated by Philippe 9 months 3 weeks ago

How can I contact Customer Service?

653.9K  

Updated by Philippe 1 year 2 months ago

How can I receive information on my account by SMS?

549.6K  

Updated by Marion 8 months 3 weeks ago

Blocked account: why and what to do?

432.6K  

Updated by Marion 1 year 3 months ago

How do I block my card in case of fraud or loss?

416.7K  

Updated by Philippe 1 year 3 months ago

How can I find my Nickel ID?

400.6K  

Updated by Philippe 3 weeks 4 days ago

I've forgotten my password to my Customer Area: how do I find it?

382.4K  

Updated by Marion 1 year 2 months ago

How can I contest a transaction?

297.9K  

Updated by Marion 1 year 2 months ago

What are the payment and funding limits for my Nickel account?

280.3K  

Updated by Philippe 2 months ago

How can I close my Nickel account?

246K  

Updated by Philippe 1 year 1 month ago

How long does a transfer take?

245.3K  

Updated by Marion 6 months 3 weeks ago

How do I apply to reopen a Nickel account?

234.3K  

Updated by Philippe 6 months 3 weeks ago

How do I fund my Nickel account?

231.5K  

Updated by Marion 4 months ago

How do I replace my Nickel card?

224.8K  

Updated by Philippe 11 months 1 week ago

Standard or instant transfer: how to do it and how much does it cost?

219K  

Updated by Philippe 4 months ago

How do I change my email address?

202.8K  

Updated by Marion 1 year 3 months ago

How to download the Nickel Application?

175.2K  

Updated by Marion 1 year 4 months ago

How do you spot and report fraud?

174.4K  

Updated by Marion 1 year 6 months ago

How do I check my account balance?

159.2K  

Updated by Marion 9 months 3 weeks ago

How do I cash a cheque?

133.3K  

Updated by Marion 1 year 5 months ago

How can I change the limits on my card?

132.8K  

Updated by Marion 1 year 2 months ago

How can I block an organization from debiting my account?

127.1K  

Updated by Marion 2 months 3 weeks ago

CAF, RSA and Pôle Emploi payment dates in 2025

116.8K  

Updated by Marion 4 months ago

What are the conditions for opening a Nickel account?

107.5K  

Updated by Philippe 1 year 3 months ago

How can I withdraw cash?

105.9K  

Updated by Philippe 4 months ago

I haven't received my transfer. What should I do?

102.3K  

Updated by Marion 1 year 3 months ago

I have forgotten my Nickel card PIN: where can I find it?

95.7K  

Updated by Marion 4 months ago

How do I receive a transfer on my Nickel account?

90.1K  

Updated by Marion 1 year 2 months ago

How much does Nickel cost?

87.1K  

Updated by Philippe 4 months ago

How to deposit cash?

82.3K  

Updated by Marion 4 months ago

How do I activate my My Nickel, Nickel Chrome or Nickel Metal card?

81.9K  

Updated by Philippe 11 months 1 week ago

How can I open a Nickel account?

79.2K  

Updated by Marion 1 month ago

Can I pay in instalments with my card?

78.7K  

Updated by Marion 1 year 6 months ago

Where can I find a Nickel Point of sale?

77.2K  

Updated by Philippe 1 month 1 week ago

How to make an international money transfer with RIA and how much does it cost?

76.9K  

Updated by Marion 2 months ago

Why was my payment refused?

76.8K  

Updated by Marion 1 year 3 months ago

What are the charges for payments and cash withdrawals abroad?

74.2K  

Updated by Marion 4 months ago

How do I fund my Nickel account by bank card?

72.6K  

Updated by Marion 1 year 5 months ago

What do sequestration or seizure, mean on my account?

71.1K  

Updated by Marion 4 months ago

Information relating to the declaration of tax residence

68.5K  

Updated by Philippe 5 months 3 weeks ago

How can I change my personal information (title, marital status, professional status, etc.)?

67.1K  

Updated by Philippe 7 months 3 weeks ago

I entered a wrong code 3 times and now my card is blocked, what should I do?

65.3K  

Updated by Marion 1 year 2 months ago

What insurance and assistance coverage does my Nickel card provide?

64.8K  

Updated by Marion 1 year ago

How can I order a My Nickel, Nickel Chrome or Nickel Metal card?

63.6K  

Updated by Philippe 4 days 7 hours ago

What is a transaction in process?

63.4K  

Updated by Marion 1 year 6 months ago

Why can I no longer withdraw cash with my card?

59.1K  

Updated by Marion 4 months ago

How long does it take to activate my account and my card?

58.3K  

Updated by Philippe 11 months 1 week ago

How do I change my first or last name?

58.3K  

Updated by Marion 7 months 3 weeks ago

Where can I find my IBAN?

53.9K  

Updated by Marion 9 months 3 weeks ago

My card is about to expire: how do I replace it?

53.2K  

Updated by Philippe 1 year 2 months ago

I am not satisfied and would like to make a complaint

49.9K  

Updated by Marion 1 month 4 weeks ago

How does the annual subscription fee work?

49.2K  

Updated by Philippe 1 year ago

How can I obtain my account statements?

47.3K  

Updated by Marion 9 months 3 weeks ago

Can I make transfers to a foreign account?

47.3K  

Updated by Philippe 1 year 2 months ago

Can I cancel a wire transfer?

44.3K  

Updated by Marion 1 year 2 months ago

How to add or remove a beneficiary?

42K  

Updated by Marion 1 year 2 months ago

What should I do if my account is debited twice?

41.3K  

Updated by Marion 1 year 3 months ago

Lost or stolen card: what to do?

41K  

Updated by Marion 7 months 2 weeks ago

How do I set up email and SMS notifications?

40.5K  

Updated by Marion 9 months 3 weeks ago

How to add my Nickel card on Apple Pay?

40.1K  

Updated by Philippe 11 months 1 week ago

How do I manage my direct debits?

39K  

Updated by Marion 1 year 5 months ago

What's the status of my cheque?

35.8K  

Updated by Marion 1 year 6 months ago

How can I temporarily block my card?

35.2K  

Updated by Marion 1 year 6 months ago

How to open a Youth Account 12-17?

35K  

Updated by Philippe 1 year 2 months ago

What should I do if my card doesn't work?

33.7K  

Updated by Marion 1 year 3 months ago

What are the charges if a direct debit is rejected?

32.3K  

Updated by Marion 1 year 7 months ago

Can I have several Nickel accounts?

29.2K  

Updated by Marion 1 year 7 months ago

Your account has been debited but the cash dispenser hasn't given you your bills: what can you do?

28.2K  

Updated by Marion 1 year 2 months ago

How to obtain a transfer certificate?

27.5K  

Updated by Marion 9 months 3 weeks ago

How much does it cost to cash a cheque?

26.5K  

Updated by Marion 1 year 6 months ago

How can I block payments on the Internet?

26.2K  

Updated by Marion 1 year 3 months ago

How can I change my address?

25.7K  

Updated by Marion 1 year 7 months ago

Can I buy online with my card?

24.8K  

Updated by Marion 1 year 6 months ago

Can I have multiple Nickel cards?

23K  

Updated by Marion 1 year 7 months ago

Can I issue a cheque or a cashier's cheque?

23K  

Updated by Marion 1 year 6 months ago

Why was my cash deposit refused?

22.7K  

Updated by Marion 3 months 2 weeks ago

When and how to validate a payment on the internet?

22.6K  

Updated by Marion 5 months 3 weeks ago

Can I rent a vehicle or book a hotel room with my card?

21.6K  

Updated by Marion 1 year 6 months ago

How do I access the Customer Area of a minor for whom I am the legal representative?

20.6K  

Updated by Marion 2 months 3 weeks ago

How do I view my latest transactions?

20.1K  

Updated by Marion 1 year 6 months ago

How to pay with Apple Pay?

19.4K  

Updated by Philippe 11 months 1 week ago

How to set up a direct debit?

16.9K  

Updated by Marion 1 year 6 months ago

How to add your card to Google Wallet?

16.7K  

Updated by Marion 8 months 3 weeks ago

Pay at the gas station with my Nickel card

15.3K  

Updated by Marion 5 months ago

What should I do if I no longer wish to receive email communications from Nickel?

14.9K  

Updated by Marion 1 year 6 months ago

Can I open a Nickel account for a company or association?

13.8K  

Updated by Marion 1 year 2 months ago

How do I track my card order?

13K  

Updated by Marion 1 year 3 months ago

How to pay with Google Pay?

13K  

Updated by Marion 10 months ago

How do I update my tax information?

12.5K  

Updated by Philippe 5 months 4 weeks ago

How do I activate or deactivate contactless on my card?

11.6K  

Updated by Marion 1 year 6 months ago

I am in a situation of over-indebtedness. What can I do ?

10.9K  

Updated by Philippe 1 year 7 months ago

Can I be overdrawn or pay agios?

10.9K  

Updated by Philippe 1 year 3 months ago

How do you make a permanent transfer?

10.8K  

Updated by Marion 10 months 2 weeks ago

What should I do if my card has been swallowed by an ATM?

10.3K  

Updated by Marion 1 year 3 months ago

Everything you need to know about personal data processing

9.7K  

Updated by Marion 1 year 6 months ago

What happens if I don't use my Nickel account?

9.1K  

Updated by Marion 1 year 6 months ago

Everyone can open a Nickel account

8.8K  

Updated by Philippe 1 year 3 months ago

How do I log in to my Nickel App with my fingerprint or facial recognition?

8.4K  

Updated by Philippe 2 months 3 weeks ago

My RIB has been rejected: why?

7.8K  

Updated by Marion 1 year 6 months ago

How can I change my first name on my card (True Name feature)?

7.7K  

Updated by Marion 1 year 1 month ago

How to cancel a permanent transfer?

7.7K  

Updated by Marion 10 months 2 weeks ago

How to change for Nickel and transfer my current account?

7.5K  

Updated by Philippe 1 year 3 months ago

Why do I need to update my personal information?

7.4K  

Updated by Philippe 1 year 6 months ago

How to delete a permanent transfer?

7.3K  

Updated by Marion 10 months 2 weeks ago

Youth Account: what happens when a minor comes of age?

7K  

Updated by Philippe 1 year 6 months ago

How do I change or delete a nationality?

5.4K  

Updated by Marion 6 months 2 weeks ago

How do I block payments abroad?

5K  

Updated by Marion 1 year 6 months ago

What is cashback and how to benefit from it?

4.5K  

Updated by Marion 1 year 6 months ago

How to remove my Nickel card from Apple Pay?

4.2K  

Updated by Philippe 1 year 6 months ago

How do I remove my card from Google Wallet?

3.5K  

Updated by Marion 10 months ago

Can I set up a power of attorney?

3K  

Updated by Marion 1 year 6 months ago

When can the amount charged temporarily exceed the real amount?

3K  

Updated by Marion 1 year ago

How to access the list of permanent transfers?

3K  

Updated by Marion 10 months 2 weeks ago

How to pay with Click to Pay?

2.3K  

Updated by Philippe 2 months ago

How can I change my default language: French/English?

1.8K  

Updated by Philippe 10 months 2 weeks ago

How to register my Nickel card with Click to Pay?

1.7K  

Updated by Philippe 2 months ago

Information about cookies

1.7K  

Updated by Marion 1 year 6 months ago

How to remove my Nickel card from Click to Pay?

442  

Updated by Philippe 1 month 3 weeks ago