How do I create my Customer Area?

4M  

Updated by Marion 7 months 2 weeks ago

How can I update my identity document?

579.9K  

Updated by Marion 3 months 2 weeks ago

How do I change my phone number?

501.7K  

Updated by Marion 9 months ago

How to access my Nickel web Customer Area or Application?

458.7K  

Updated by Peter 3 months ago

How can I contact Customer Service?

424.8K  

Updated by Peter 7 months 2 weeks ago

Blocked account: why and what to do?

294.6K  

Updated by Marion 9 months ago

How do I block my card in case of fraud or loss?

294.2K  

Updated by Peter 9 months ago

How can I receive information on my account by SMS?

292.2K  

Updated by Marion 2 months ago

I've forgotten my password to my Customer Area: how do I find it?

277.7K  

Updated by Marion 7 months 2 weeks ago

How can I find my Nickel ID?

274.7K  

Updated by Peter 8 months 1 week ago

What are the payment and funding limits for my Nickel account?

205.5K  

Updated by Peter 7 months 2 weeks ago

How can I contest a transaction?

199.9K  

Updated by Marion 7 months 2 weeks ago

How long does a transfer take?

176.8K  

Updated by Marion 3 days 19 hours ago

How do I fund my Nickel account?

165.9K  

Updated by Marion 3 months ago

How do I apply to reopen a Nickel account?

158.7K  

Updated by Peter 13 hours 10 min ago

How do I replace my Nickel card?

156.5K  

Updated by Peter 4 months 2 weeks ago

How can I close my Nickel account?

152.5K  

Updated by Peter 6 months 4 weeks ago

How do you spot and report fraud?

125.9K  

Updated by Marion 12 months ago

How do I change my email address?

121.6K  

Updated by Marion 9 months ago

How to download the Nickel Application?

115.8K  

Updated by Marion 9 months 2 weeks ago

How do I check my account balance?

105.5K  

Updated by Marion 3 months ago

How do I cash a cheque?

95.5K  

Updated by Marion 11 months ago

How can I block an organization from debiting my account?

94.8K  

Updated by Marion 9 months ago

How can I change the limits on my card?

94.1K  

Updated by Marion 7 months 2 weeks ago

Standard or instant transfer: how to do it and how much does it cost?

88.3K  

Updated by Peter 6 months 3 weeks ago

CAF, RSA and Pôle Emploi payment dates in 2024

84.7K  

Updated by Marion 9 months ago

How can I withdraw cash?

77.5K  

Updated by Peter 9 months ago

What are the conditions for opening a Nickel account?

76.8K  

Updated by Peter 9 months ago

I haven't received my transfer. What should I do?

71.6K  

Updated by Marion 9 months ago

How do I receive a transfer on my Nickel account?

66K  

Updated by Marion 8 months 1 week ago

I have forgotten my Nickel card PIN: where can I find it?

65.1K  

Updated by Marion 9 months ago

How can I open a Nickel account?

58.9K  

Updated by Marion 4 months 2 weeks ago

How much does Nickel cost?

58.8K  

Updated by Peter 7 months ago

How to deposit cash?

57.8K  

Updated by Marion 1 year ago

How do I activate my My Nickel, Nickel Chrome or Nickel Metal card?

57K  

Updated by Peter 4 months 2 weeks ago

Can I pay in instalments with my card?

56.9K  

Updated by Marion 12 months ago

Where can I find a Nickel Point of sale?

55.4K  

Updated by Peter 3 months ago

What are the charges for payments and cash withdrawals abroad?

54K  

Updated by Marion 1 year ago

How do I fund my Nickel account by bank card?

53.4K  

Updated by Marion 11 months ago

How to make an international money transfer with RIA and how much does it cost?

53.2K  

Updated by Marion 7 months 2 weeks ago

What do sequestration or seizure, mean on my account?

50.3K  

Updated by Marion 12 months ago

How can I change my personal information (title, marital status, professional status, etc.)?

47.8K  

Updated by Peter 1 month ago

Why was my payment refused?

46.3K  

Updated by Marion 9 months ago

I entered a wrong code 3 times and now my card is blocked, what should I do?

46.2K  

Updated by Marion 8 months ago

How can I order a My Nickel, Nickel Chrome or Nickel Metal card?

44.3K  

Updated by Peter 4 months 2 weeks ago

What is a transaction in process?

44.2K  

Updated by Marion 12 months ago

What insurance and assistance coverage does my Nickel card provide?

43.2K  

Updated by Marion 6 months ago

How long does it take to activate my account and my card?

41.9K  

Updated by Peter 4 months 2 weeks ago

Information relating to the declaration of tax residence

40.8K  

Updated by Peter 8 months 1 week ago

My card is about to expire: how do I replace it?

39.5K  

Updated by Peter 7 months 3 weeks ago

Why can I no longer withdraw cash with my card?

38.5K  

Updated by Marion 1 year ago

Where can I find my IBAN?

34K  

Updated by Marion 3 months ago

How does the annual subscription fee work?

33.9K  

Updated by Peter 5 months 3 weeks ago

Can I cancel a wire transfer?

32K  

Updated by Marion 8 months 1 week ago

Can I make transfers to a foreign account?

31.1K  

Updated by Peter 7 months 2 weeks ago

What should I do if my account is debited twice?

30.4K  

Updated by Marion 9 months ago

How can I obtain my account statements?

30.2K  

Updated by Marion 3 months ago

Lost or stolen card: what to do?

29.8K  

Updated by Marion 4 weeks ago

How to add or remove a beneficiary?

29.8K  

Updated by Marion 7 months 2 weeks ago

How do I set up email and SMS notifications?

29.7K  

Updated by Marion 3 months ago

How do I manage my direct debits?

28.6K  

Updated by Marion 11 months ago

How to add my Nickel card on Apple Pay?

28K  

Updated by Peter 4 months 2 weeks ago

What's the status of my cheque?

25.9K  

Updated by Marion 12 months ago

How to open a Youth Account 12-17?

24.3K  

Updated by Peter 7 months 3 weeks ago

How can I temporarily block my card?

23.1K  

Updated by Marion 12 months ago

What are the charges if a direct debit is rejected?

22.7K  

Updated by Marion 1 year ago

How do I change my first or last name?

21.8K  

Updated by Marion 1 month ago

What should I do if my card doesn't work?

20.8K  

Updated by Marion 9 months ago

Can I have several Nickel accounts?

19.7K  

Updated by Marion 1 year ago

How much does it cost to cash a cheque?

19.5K  

Updated by Marion 12 months ago

Can I buy online with my card?

18.9K  

Updated by Marion 1 year ago

How to obtain a transfer certificate?

18.8K  

Updated by Marion 3 months ago

I am not satisfied and would like to make a complaint

18.8K  

Updated by Peter 1 month 1 week ago

How can I block payments on the Internet?

18.3K  

Updated by Marion 9 months ago

Can I issue a cheque or a cashier's cheque?

17.4K  

Updated by Marion 12 months ago

How can I change my address?

17.2K  

Updated by Marion 1 year ago

Your account has been debited but the cash dispenser hasn't given you your bills: what can you do?

16.6K  

Updated by Marion 8 months 1 week ago

Why was my cash deposit refused?

16.2K  

Updated by Marion 8 months 1 week ago

How to pay with Apple Pay?

16K  

Updated by Peter 4 months 2 weeks ago

When and how to validate a payment on the internet?

15.8K  

Updated by Marion 2 weeks 3 days ago

Can I have multiple Nickel cards?

15.1K  

Updated by Marion 1 year ago

Can I rent a vehicle or book a hotel room with my card?

15.1K  

Updated by Marion 1 year ago

How do I view my latest transactions?

14.3K  

Updated by Marion 1 year ago

How to set up a direct debit?

12.3K  

Updated by Marion 1 year ago

Pay at the gas station with my Nickel card

10.9K  

Updated by Marion 1 year ago

How do I access the Customer Area of a minor for whom I am the legal representative?

10.7K  

Updated by Marion 7 months 2 weeks ago

Can I open a Nickel account for a company or association?

9.7K  

Updated by Marion 7 months 3 weeks ago

How do I activate or deactivate contactless on my card?

8.8K  

Updated by Marion 12 months ago

How to add your card to Google Wallet?

8.6K  

Updated by Marion 2 months ago

I am in a situation of over-indebtedness. What can I do ?

7.9K  

Updated by Peter 1 year ago

Can I be overdrawn or pay agios?

7.7K  

Updated by Peter 8 months 3 weeks ago

How do I track my card order?

7.5K  

Updated by Marion 8 months 2 weeks ago

What should I do if my card has been swallowed by an ATM?

6.9K  

Updated by Marion 9 months ago

Everything you need to know about personal data processing

6.8K  

Updated by Marion 12 months ago

What happens if I don't use my Nickel account?

6.5K  

Updated by Marion 1 year ago

Everyone can open a Nickel account

6K  

Updated by Peter 9 months ago

How to pay with Google Pay?

6K  

Updated by Marion 3 months 1 week ago

How do I update my tax information?

5.5K  

Updated by Peter 1 year ago

My RIB has been rejected: why?

5.4K  

Updated by Marion 1 year ago

How to change for Nickel and transfer my current account?

5.3K  

Updated by Peter 9 months ago

How do I log in to my Nickel App with my fingerprint or facial recognition?

5.2K  

Updated by Peter 9 months ago

Youth Account: what happens when a minor comes of age?

4.9K  

Updated by Peter 12 months ago

How do you make a permanent transfer?

4.9K  

Updated by Marion 3 months 4 weeks ago

How can I change my first name on my card (True Name feature)?

4.7K  

Updated by Marion 7 months 1 week ago

Why do I need to update my personal information?

4.3K  

Updated by Peter 12 months ago

How do I block payments abroad?

3.4K  

Updated by Marion 12 months ago

How to cancel a permanent transfer?

3.1K  

Updated by Marion 3 months 4 weeks ago

How to remove my Nickel card from Apple Pay?

3K  

Updated by Peter 1 year ago

What is cashback and how to benefit from it?

2.7K  

Updated by Marion 1 year ago

How to delete a permanent transfer?

2.7K  

Updated by Marion 3 months 4 weeks ago

Can I set up a power of attorney?

2.1K  

Updated by Marion 1 year ago

What should I do if I no longer wish to receive email communications from Nickel?

2.1K  

Updated by Marion 12 months ago

How do I remove my card from Google Wallet?

1.5K  

Updated by Marion 3 months 1 week ago

When can the amount charged temporarily exceed the real amount?

1.4K  

Updated by Marion 5 months 2 weeks ago

How to access the list of permanent transfers?

1.1K  

Updated by Marion 3 months 4 weeks ago

Information about cookies

1.1K  

Updated by Marion 12 months ago

How can I change my default language: French/English?

696  

Updated by Peter 3 months 3 weeks ago

How do I change or delete a nationality?

181  

Updated by Marion 1 month ago