How can I find my Nickel ID?

What is your Nickel ID for?  

The ID allows you to log in to your web Customer area and your Nickel Application. It is also useful when dealing with Customer service as it allows you to authenticate yourself. 

Where can you find your Nickel ID?  

Your ten-digit ID is on the back of your Nickel card. 
 

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What to do if you have lost your Nickel ID?

If you have lost your Nickel ID, send IDENTIFIANTS by SMS to 38063 (in Metropolitan France - non-premium SMS) or to +34 600 124 280 (from Overseas - please note, international SMS roaming charges may apply depending on your operator). You will then receive your ID in your email inbox (this must be registered in your Customer Area beforehand).