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Nickel Belgique - EN
EN-BE
Nickel France - FR
Nickel Spanish - ES
Nickel Portugal - PT
Nickel Belgique - FR
Nickel Belgique - NL
Nickel German - DE
Client Portal
Open an Account
Offers & Services
Rates
Points of sale
About us
Nickel Belgique - EN
EN-BE
Nickel France - FR
Nickel Spanish - ES
Nickel Portugal - PT
Nickel Belgique - FR
Nickel Belgique - NL
Nickel German - DE
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Helping you step by step!
Discover Nickel
10 articles
Getting started with Nickel
36 articles
An emergency, a problem?
8 articles
My card
13 articles
Offers
3 articles
Security & Privacy
1 article
New
Apple Pay is now available!
How to pay with Apple Pay?
6.52 K
Updated by Adam 1 month 2 weeks ago
How to add my Nickel card on Apple Pay?
5.65 K
Updated by Adam 1 month 2 weeks ago
Frequently asked questions
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How do I create my Customer Area?
How to access my Nickel online Customer Area or Application?
How do I change my phone number?
I've lost my access code to my customer area: how do I find it?
How can I contact Customer Service?
How do I block my card in case of fraud or loss?
How can I find my Nickel ID?
How can I contest a transaction?
What are the payment and funding limits for my Nickel account?
How long does a transfer take?
How do I fund my Nickel account?
How do I replace my Nickel card?
How can I close my Nickel account?
How do I check my account balance?
How can I change the limits on my card?
Standard or instant transfer: how to do it and how much does it cost?
How to download the Nickel Application?
How can I withdraw cash?
How do I change my email address?
What are the conditions for opening a Nickel account?
How can I retrieve my card's secret code?
How do I receive a transfer on my Nickel account?
How can I open a Nickel account?
I haven't received my transfer. What should I do?
Where can I find a Nickel Point of sale?
How much does Nickel cost?
What are the charges for payments and cash withdrawals abroad?
How do I activate my My Nickel, Nickel Chrome or Nickel Metal card?
What is a "transaction in process"?
How long does it take to activate my account and my card?