How can I obtain my account statements?
Your account statements provide a month-by-month summary of all the information relating to your transactions. To view and download them:
- Log in to your Nickel Application or web Customer area
- Click on "My statements" at the top right of the screen
- Select the year, then the month you want
- Click on "Download".
Statements are available from day 7 of the following month.
If you close your Nickel account, you no longer have access to your data on the website.
If you wish to download an account statement that is more than 3 months old: enter the security code that will be sent to you by sms to confirm the request.