How do I create my Customer Area?

5M  

Updated by Anna 11 months 2 weeks ago

How can I update my identity document?

754.4K  

Updated by Anna 8 months ago

How do I change my phone number?

641.9K  

Updated by Anna 7 months ago

How to access my Nickel online Customer Area or Application?

588.4K  

Updated by Matt 7 months 1 week ago

How can I contact Customer Service?

557.7K  

Updated by Matt 10 months 1 week ago

How can I receive information about my account by SMS?

400K  

Updated by Anna 4 months 4 weeks ago

How do I block my card in case of fraud or loss?

369.1K  

Updated by Matt 1 year 1 month ago

How can I find my Nickel ID?

347.7K  

Updated by Matt 1 year 4 months ago

I've lost the password to access my Customer area. How do I find it?

341.5K  

Updated by Anna 10 months 1 week ago

How can I contest a transaction?

260.4K  

Updated by Anna 1 year 5 months ago

What are the payment and funding limits for my Nickel account?

254.3K  

Updated by Matt 1 month 2 weeks ago

How long does a transfer take?

220.4K  

Updated by Anna 4 months ago

How can I close my Nickel account?

211.1K  

Updated by Matt 11 months ago

How do I fund my Nickel account?

210K  

Updated by Anna 1 month 2 weeks ago

Standard or instant transfer: how to do it and how much does it cost?

204.4K  

Updated by Matt 1 month 2 weeks ago

How do I replace my Nickel card?

199.1K  

Updated by Matt 7 months 4 weeks ago

How do I change my email address?

170.9K  

Updated by Anna 10 months 2 weeks ago

How to download the Nickel Application?

148.5K  

Updated by Anna 1 year 1 month ago

How do I check my account balance?

135.2K  

Updated by Anna 7 months ago

How can I change the limits on my card?

117.7K  

Updated by Anna 11 months 2 weeks ago

What are the conditions for opening a Nickel account?

96K  

Updated by Matt 1 year 3 months ago

How can I withdraw cash?

95.4K  

Updated by Matt 1 month 2 weeks ago

I haven't received my transfer. What should I do?

91.7K  

Updated by Anna 1 year 7 months ago

I have forgotten my Nickel card PIN: where can I find it?

84.1K  

Updated by Anna 1 month 2 weeks ago

How do I receive a transfer on my Nickel account?

81.8K  

Updated by Anna 1 year 7 months ago

How much does Nickel cost?

77.6K  

Updated by Matt 1 month 2 weeks ago

How to deposit cash?

73.1K  

Updated by Anna 1 month 2 weeks ago

How do I activate my My Nickel, Nickel Chrome or Nickel Metal card?

72.6K  

Updated by Matt 9 months 3 weeks ago

How can I open a Nickel account?

72.1K  

Updated by Anna 5 months 1 week ago

Where can I find a Nickel Point of sale?

70K  

Updated by Matt 7 months ago

How to make an international money transfer with RIA and how much does it cost?

67.4K  

Updated by Anna 1 week 4 days ago

What are the charges for payments and cash withdrawals abroad?

66.4K  

Updated by Anna 1 month 2 weeks ago

How do I fund my Nickel account by bank card?

66K  

Updated by Anna 7 months 4 weeks ago

How can I change my personal information (title, marital status, professional status, etc.)?

60.5K  

Updated by Matt 5 months ago

I entered a wrong code 3 times and now my card is blocked, what should I do?

58.4K  

Updated by Anna 1 year ago

How can I order a My Nickel, Nickel Premium or Nickel Metal card?

56.9K  

Updated by Matt 11 months 1 week ago

What insurance and assistance coverage does my Nickel card provide?

56.9K  

Updated by Anna 1 month ago

What is a "transaction in process"?

55.4K  

Updated by Anna 1 year 7 months ago

Information relating to the declaration of tax residence

54.4K  

Updated by Matt 3 months ago

How long does it take to activate my account and my card?

52.5K  

Updated by Matt 9 months 4 weeks ago

Why can I no longer withdraw cash with my card?

49.3K  

Updated by Anna 1 month 2 weeks ago

Where can I find my IBAN?

46.9K  

Updated by Anna 4 months 3 weeks ago

How do I change my first or last name?

44.5K  

Updated by Anna 5 months ago

How does the annual subscription fee work?

43.5K  

Updated by Matt 7 months 4 weeks ago

How can I obtain my account statements?

40.1K  

Updated by Anna 7 months 1 week ago

Can I cancel a wire transfer?

39.6K  

Updated by Anna 1 year 1 month ago

How to add or remove a beneficiary?

37.6K  

Updated by Anna 11 months 2 weeks ago

Lost or stolen card: what to do?

37.1K  

Updated by Anna 5 months ago

How do I set up email or SMS notifications?

36.5K  

Updated by Anna 7 months 1 week ago

How to add my Nickel card on Apple Pay?

35.7K  

Updated by Matt 8 months 2 weeks ago

How do I manage my direct debits?

34.8K  

Updated by Anna 1 year 2 months ago

I am not satisfied and would like to make a complaint

30.7K  

Updated by Anna 3 months 1 week ago

How can I temporarily block my card?

29.6K  

Updated by Anna 1 year 8 months ago

What are the costs for rejected direct debits?

28.7K  

Updated by Anna 7 months 1 week ago

Can I have several Nickel accounts?

25.6K  

Updated by Anna 1 year 7 months ago

How to obtain a transfer certificate?

24.4K  

Updated by Anna 7 months 1 week ago

Your account has been debited, but you haven't received any money at the ATM: what can you do?

23.2K  

Updated by Anna 4 months 3 weeks ago

Can I make online purchases with my card?

22.9K  

Updated by Anna 1 year 1 month ago

How can I change my postal address?

22.5K  

Updated by Anna 1 year 8 months ago

Can I have multiple Nickel cards?

20.2K  

Updated by Anna 1 year 7 months ago

When and how to validate a payment on the internet?

20K  

Updated by Anna 3 months ago

Can I rent a vehicle or book a hotel room with my card?

19.1K  

Updated by Anna 1 year 1 month ago

How to pay with Apple Pay?

18.3K  

Updated by Matt 8 months 2 weeks ago

How do I view my latest transactions?

17.5K  

Updated by Anna 1 year 2 months ago

How to set up a direct debit?

15.3K  

Updated by Anna 1 year 2 months ago

How to add your card to Google Wallet?

13.6K  

Updated by Anna 6 months ago

How to pay with Google Pay?

10.9K  

Updated by Anna 7 months 2 weeks ago

Can my Nickel account be in overdraft?

9.8K  

Updated by Matt 1 year 3 months ago

What should I do if my card has been swallowed by an ATM?

9K  

Updated by Anna 1 year 5 months ago

How do you make a permanent transfer?

8.5K  

Updated by Anna 8 months ago

Opening a Nickel account when you are banned from banking

7.9K  

Updated by Matt 1 month 2 weeks ago

How do I create a structured communication when making a transfer?

7.8K  

Updated by Anna 1 year 4 months ago

How can I change my first name on my card (True Name feature)?

6.6K  

Updated by Anna 11 months 1 week ago

How to cancel a permanent transfer?

5.8K  

Updated by Anna 8 months ago

How to delete a permanent transfer?

5.5K  

Updated by Anna 8 months ago

How do I block payments abroad?

4.4K  

Updated by Anna 1 year 2 months ago

How to remove my Nickel card from Apple Pay?

3.7K  

Updated by Matt 1 year 4 months ago

How do I change or delete a nationality?

3.4K  

Updated by Anna 4 months ago

What are the conditions to open a Nickel account?

3.1K  

Updated by Matt 1 year 7 months ago

How do I remove my card from Google Wallet?

2.8K  

Updated by Anna 7 months 2 weeks ago

How to access the list of permanent transfers?

2.3K  

Updated by Anna 7 months 4 weeks ago

Where can I check my Nickel account balance?

1.5K  

Updated by Anna 1 year 7 months ago

How to pay with Payconiq?

281  

Updated by Anna 3 weeks 4 days ago

Can I cancel a Payconiq payment?

71  

Updated by Matt 2 months 2 weeks ago