How do I create my Customer Area?

5.4M  

Updated by Anna 1 year ago

How can I update my identity document?

836.3K  

Updated by Anna 9 months 2 weeks ago

How do I change my phone number?

691.4K  

Updated by Anna 8 months 1 week ago

How to access my Nickel online Customer Area or Application?

655.2K  

Updated by Matt 8 months 2 weeks ago

How can I contact Customer Service?

611K  

Updated by Matt 11 months 2 weeks ago

How can I receive information about my account by SMS?

473.1K  

Updated by Anna 6 months 1 week ago

How do I block my card in case of fraud or loss?

392.3K  

Updated by Matt 1 year 2 months ago

How can I find my Nickel ID?

374.4K  

Updated by Matt 1 year 5 months ago

I've lost the password to access my Customer area. How do I find it?

361.7K  

Updated by Anna 11 months 2 weeks ago

How can I contest a transaction?

278.5K  

Updated by Anna 1 year 6 months ago

What are the payment and funding limits for my Nickel account?

268.5K  

Updated by Matt 3 weeks ago

How long does a transfer take?

232.3K  

Updated by Anna 5 months 1 week ago

How can I close my Nickel account?

228.6K  

Updated by Matt 1 year ago

How do I fund my Nickel account?

221.3K  

Updated by Anna 2 months 3 weeks ago

Standard or instant transfer: how to do it and how much does it cost?

212.7K  

Updated by Matt 2 months 3 weeks ago

How do I replace my Nickel card?

212.4K  

Updated by Matt 9 months 1 week ago

How do I change my email address?

186.5K  

Updated by Anna 11 months 4 weeks ago

How to download the Nickel Application?

162.8K  

Updated by Anna 1 year 2 months ago

How do I check my account balance?

147.8K  

Updated by Anna 8 months 1 week ago

How can I change the limits on my card?

125.9K  

Updated by Anna 1 year ago

What are the conditions for opening a Nickel account?

101.6K  

Updated by Matt 1 year 4 months ago

How can I withdraw cash?

101.1K  

Updated by Matt 1 month ago

I haven't received my transfer. What should I do?

96.9K  

Updated by Anna 1 year 8 months ago

I have forgotten my Nickel card PIN: where can I find it?

89.8K  

Updated by Anna 2 months 3 weeks ago

How do I receive a transfer on my Nickel account?

86.3K  

Updated by Anna 1 year 8 months ago

How much does Nickel cost?

82.6K  

Updated by Matt 2 months 3 weeks ago

How do I activate my My Nickel, Nickel Chrome or Nickel Metal card?

77.8K  

Updated by Matt 11 months ago

How to deposit cash?

77.8K  

Updated by Anna 2 months 3 weeks ago

How can I open a Nickel account?

76K  

Updated by Anna 6 months 2 weeks ago

Where can I find a Nickel Point of sale?

74.1K  

Updated by Matt 8 months 1 week ago

How to make an international money transfer with RIA and how much does it cost?

72.6K  

Updated by Anna 1 month 2 weeks ago

What are the charges for payments and cash withdrawals abroad?

70.6K  

Updated by Anna 2 months 3 weeks ago

How do I fund my Nickel account by bank card?

69.3K  

Updated by Anna 9 months 1 week ago

How can I change my personal information (title, marital status, professional status, etc.)?

64K  

Updated by Matt 6 months 2 weeks ago

I entered a wrong code 3 times and now my card is blocked, what should I do?

62K  

Updated by Anna 1 year 1 month ago

What insurance and assistance coverage does my Nickel card provide?

61.4K  

Updated by Anna 2 months 2 weeks ago

How can I order a My Nickel, Nickel Premium or Nickel Metal card?

60.9K  

Updated by Matt 3 weeks 1 day ago

What is a "transaction in process"?

59.6K  

Updated by Anna 1 year 8 months ago

Information relating to the declaration of tax residence

59.4K  

Updated by Matt 4 months 1 week ago

How long does it take to activate my account and my card?

55.6K  

Updated by Matt 11 months 1 week ago

Why can I no longer withdraw cash with my card?

55.5K  

Updated by Anna 2 months 3 weeks ago

How do I change my first or last name?

51.5K  

Updated by Anna 6 months 2 weeks ago

Where can I find my IBAN?

50.6K  

Updated by Anna 6 months ago

How does the annual subscription fee work?

46.5K  

Updated by Matt 9 months 1 week ago

How can I obtain my account statements?

43.7K  

Updated by Anna 8 months 2 weeks ago

Can I cancel a wire transfer?

41.8K  

Updated by Anna 1 year 3 months ago

I am not satisfied and would like to make a complaint

40.8K  

Updated by Anna 1 week 6 days ago

How to add or remove a beneficiary?

39.9K  

Updated by Anna 1 year ago

Lost or stolen card: what to do?

39.1K  

Updated by Anna 6 months 1 week ago

How do I set up email or SMS notifications?

38.5K  

Updated by Anna 8 months 2 weeks ago

How to add my Nickel card on Apple Pay?

38.1K  

Updated by Matt 9 months 4 weeks ago

How do I manage my direct debits?

36.9K  

Updated by Anna 1 year 4 months ago

How can I temporarily block my card?

33K  

Updated by Anna 1 year 9 months ago

What are the costs for rejected direct debits?

30.6K  

Updated by Anna 8 months 2 weeks ago

Can I have several Nickel accounts?

27.5K  

Updated by Anna 1 year 8 months ago

How to obtain a transfer certificate?

25.9K  

Updated by Anna 8 months 2 weeks ago

Your account has been debited, but you haven't received any money at the ATM: what can you do?

25.8K  

Updated by Anna 6 months ago

How can I change my postal address?

24.1K  

Updated by Anna 1 year 9 months ago

Can I make online purchases with my card?

23.9K  

Updated by Anna 1 year 3 months ago

Can I have multiple Nickel cards?

21.8K  

Updated by Anna 1 year 8 months ago

When and how to validate a payment on the internet?

21.4K  

Updated by Anna 4 months 1 week ago

Can I rent a vehicle or book a hotel room with my card?

20.4K  

Updated by Anna 1 year 3 months ago

How do I view my latest transactions?

19K  

Updated by Anna 1 year 3 months ago

How to pay with Apple Pay?

18.9K  

Updated by Matt 9 months 4 weeks ago

How to set up a direct debit?

16.1K  

Updated by Anna 1 year 3 months ago

How to add your card to Google Wallet?

15.1K  

Updated by Anna 7 months 2 weeks ago

How to pay with Google Pay?

12.2K  

Updated by Anna 8 months 3 weeks ago

Can my Nickel account be in overdraft?

10.3K  

Updated by Matt 1 year 4 months ago

How do you make a permanent transfer?

9.7K  

Updated by Anna 9 months 1 week ago

What should I do if my card has been swallowed by an ATM?

9.7K  

Updated by Anna 1 year 6 months ago

How do I create a structured communication when making a transfer?

8.4K  

Updated by Anna 1 year 5 months ago

Opening a Nickel account when you are banned from banking

8.4K  

Updated by Matt 2 months 4 weeks ago

How can I change my first name on my card (True Name feature)?

7.1K  

Updated by Anna 1 year ago

How to cancel a permanent transfer?

6.7K  

Updated by Anna 9 months 1 week ago

How to delete a permanent transfer?

6.4K  

Updated by Anna 9 months 1 week ago

How do I block payments abroad?

4.8K  

Updated by Anna 1 year 3 months ago

How do I change or delete a nationality?

4.5K  

Updated by Anna 5 months 1 week ago

How to remove my Nickel card from Apple Pay?

3.9K  

Updated by Matt 1 year 5 months ago

What are the conditions to open a Nickel account?

3.2K  

Updated by Matt 1 year 8 months ago

How do I remove my card from Google Wallet?

3.1K  

Updated by Anna 8 months 3 weeks ago

How to access the list of permanent transfers?

2.7K  

Updated by Anna 9 months 1 week ago

Where can I check my Nickel account balance?

1.6K  

Updated by Anna 1 year 8 months ago

How to pay with Click to Pay?

811  

Updated by Matt 2 weeks ago

How to register my Nickel card with Click to Pay?

410  

Updated by Matt 2 weeks ago

How to pay with Payconiq?

405  

Updated by Anna 2 months ago

How to remove my Nickel card from Click to Pay?

203  

Updated by Matt 2 weeks ago

Can I cancel a Payconiq payment?

101  

Updated by Matt 3 months 4 weeks ago