How do I create my Customer Area?

5.3M  

Updated by Anna 1 year ago

How can I update my identity document?

822.7K  

Updated by Anna 9 months 1 week ago

How do I change my phone number?

683.9K  

Updated by Anna 8 months ago

How to access my Nickel online Customer Area or Application?

622.8K  

Updated by Matt 8 months 1 week ago

How can I contact Customer Service?

590.1K  

Updated by Matt 11 months 1 week ago

How can I receive information about my account by SMS?

456K  

Updated by Anna 6 months ago

How do I block my card in case of fraud or loss?

387.8K  

Updated by Matt 1 year 2 months ago

How can I find my Nickel ID?

367.5K  

Updated by Matt 1 year 5 months ago

I've lost the password to access my Customer area. How do I find it?

357.4K  

Updated by Anna 11 months 2 weeks ago

How can I contest a transaction?

276.1K  

Updated by Anna 1 year 6 months ago

What are the payment and funding limits for my Nickel account?

266.2K  

Updated by Matt 2 weeks 2 days ago

How long does a transfer take?

230.2K  

Updated by Anna 5 months 1 week ago

How can I close my Nickel account?

226.1K  

Updated by Matt 1 year ago

How do I fund my Nickel account?

219.7K  

Updated by Anna 2 months 2 weeks ago

Standard or instant transfer: how to do it and how much does it cost?

211.8K  

Updated by Matt 2 months 2 weeks ago

How do I replace my Nickel card?

209.7K  

Updated by Matt 9 months ago

How do I change my email address?

182.8K  

Updated by Anna 11 months 3 weeks ago

How to download the Nickel Application?

156.3K  

Updated by Anna 1 year 2 months ago

How do I check my account balance?

142.7K  

Updated by Anna 8 months 1 week ago

How can I change the limits on my card?

124.1K  

Updated by Anna 1 year ago

What are the conditions for opening a Nickel account?

100.8K  

Updated by Matt 1 year 4 months ago

How can I withdraw cash?

100.1K  

Updated by Matt 3 weeks 6 days ago

I haven't received my transfer. What should I do?

96.1K  

Updated by Anna 1 year 8 months ago

I have forgotten my Nickel card PIN: where can I find it?

88.6K  

Updated by Anna 2 months 2 weeks ago

How do I receive a transfer on my Nickel account?

85.7K  

Updated by Anna 1 year 8 months ago

How much does Nickel cost?

81.9K  

Updated by Matt 2 months 2 weeks ago

How to deposit cash?

77.2K  

Updated by Anna 2 months 2 weeks ago

How do I activate my My Nickel, Nickel Chrome or Nickel Metal card?

76.5K  

Updated by Matt 11 months ago

How can I open a Nickel account?

75.3K  

Updated by Anna 6 months 1 week ago

Where can I find a Nickel Point of sale?

73.5K  

Updated by Matt 8 months 1 week ago

How to make an international money transfer with RIA and how much does it cost?

72K  

Updated by Anna 1 month 2 weeks ago

What are the charges for payments and cash withdrawals abroad?

70.1K  

Updated by Anna 2 months 2 weeks ago

How do I fund my Nickel account by bank card?

68.8K  

Updated by Anna 9 months ago

How can I change my personal information (title, marital status, professional status, etc.)?

63.5K  

Updated by Matt 6 months 1 week ago

I entered a wrong code 3 times and now my card is blocked, what should I do?

61.3K  

Updated by Anna 1 year 1 month ago

What insurance and assistance coverage does my Nickel card provide?

60.8K  

Updated by Anna 2 months 1 week ago

How can I order a My Nickel, Nickel Premium or Nickel Metal card?

60.2K  

Updated by Matt 2 weeks 3 days ago

Information relating to the declaration of tax residence

58.8K  

Updated by Matt 4 months 1 week ago

What is a "transaction in process"?

58.6K  

Updated by Anna 1 year 8 months ago

How long does it take to activate my account and my card?

55K  

Updated by Matt 11 months ago

Why can I no longer withdraw cash with my card?

52.6K  

Updated by Anna 2 months 2 weeks ago

How do I change my first or last name?

50.7K  

Updated by Anna 6 months 1 week ago

Where can I find my IBAN?

50.2K  

Updated by Anna 5 months 3 weeks ago

How does the annual subscription fee work?

45.9K  

Updated by Matt 9 months ago

How can I obtain my account statements?

43.1K  

Updated by Anna 8 months 1 week ago

Can I cancel a wire transfer?

41.4K  

Updated by Anna 1 year 3 months ago

How to add or remove a beneficiary?

39.6K  

Updated by Anna 1 year ago

Lost or stolen card: what to do?

38.7K  

Updated by Anna 6 months ago

I am not satisfied and would like to make a complaint

38.2K  

Updated by Anna 1 week 1 day ago

How do I set up email or SMS notifications?

38K  

Updated by Anna 8 months 1 week ago

How to add my Nickel card on Apple Pay?

37.7K  

Updated by Matt 9 months 3 weeks ago

How do I manage my direct debits?

36.6K  

Updated by Anna 1 year 4 months ago

How can I temporarily block my card?

31.6K  

Updated by Anna 1 year 9 months ago

What are the costs for rejected direct debits?

30.3K  

Updated by Anna 8 months 2 weeks ago

Can I have several Nickel accounts?

27.2K  

Updated by Anna 1 year 8 months ago

How to obtain a transfer certificate?

25.7K  

Updated by Anna 8 months 1 week ago

Your account has been debited, but you haven't received any money at the ATM: what can you do?

25.4K  

Updated by Anna 6 months ago

How can I change my postal address?

23.9K  

Updated by Anna 1 year 9 months ago

Can I make online purchases with my card?

23.8K  

Updated by Anna 1 year 3 months ago

Can I have multiple Nickel cards?

21.5K  

Updated by Anna 1 year 8 months ago

When and how to validate a payment on the internet?

21.1K  

Updated by Anna 4 months 1 week ago

Can I rent a vehicle or book a hotel room with my card?

20.2K  

Updated by Anna 1 year 3 months ago

How to pay with Apple Pay?

18.8K  

Updated by Matt 9 months 3 weeks ago

How do I view my latest transactions?

18.5K  

Updated by Anna 1 year 3 months ago

How to set up a direct debit?

16K  

Updated by Anna 1 year 3 months ago

How to add your card to Google Wallet?

14.9K  

Updated by Anna 7 months 1 week ago

How to pay with Google Pay?

12K  

Updated by Anna 8 months 2 weeks ago

Can my Nickel account be in overdraft?

10.2K  

Updated by Matt 1 year 4 months ago

What should I do if my card has been swallowed by an ATM?

9.6K  

Updated by Anna 1 year 6 months ago

How do you make a permanent transfer?

9.5K  

Updated by Anna 9 months ago

How do I create a structured communication when making a transfer?

8.4K  

Updated by Anna 1 year 5 months ago

Opening a Nickel account when you are banned from banking

8.3K  

Updated by Matt 2 months 3 weeks ago

How can I change my first name on my card (True Name feature)?

7.1K  

Updated by Anna 1 year ago

How to cancel a permanent transfer?

6.6K  

Updated by Anna 9 months ago

How to delete a permanent transfer?

6.3K  

Updated by Anna 9 months ago

How do I block payments abroad?

4.7K  

Updated by Anna 1 year 3 months ago

How do I change or delete a nationality?

4.4K  

Updated by Anna 5 months ago

How to remove my Nickel card from Apple Pay?

3.9K  

Updated by Matt 1 year 5 months ago

What are the conditions to open a Nickel account?

3.2K  

Updated by Matt 1 year 8 months ago

How do I remove my card from Google Wallet?

3K  

Updated by Anna 8 months 2 weeks ago

How to access the list of permanent transfers?

2.6K  

Updated by Anna 9 months ago

Where can I check my Nickel account balance?

1.6K  

Updated by Anna 1 year 8 months ago

How to pay with Click to Pay?

614  

Updated by Matt 1 week 2 days ago

How to pay with Payconiq?

386  

Updated by Anna 1 month 4 weeks ago

How to register my Nickel card with Click to Pay?

265  

Updated by Matt 1 week 2 days ago

How to remove my Nickel card from Click to Pay?

150  

Updated by Matt 1 week 2 days ago

Can I cancel a Payconiq payment?

98  

Updated by Matt 3 months 3 weeks ago