How do I create my Customer Area?

6.8M  

Updated by Anna 1 year 6 months ago

How can I update my identity document?

1.3M  

Updated by Anna 1 year 3 months ago

How do I change my phone number?

0.9M  

Updated by Anna 2 hours 59 min ago

How to access my Nickel online Customer Area or Application?

891.6K  

Updated by Matt 37 min 4 sec ago

How can I receive information about my account by SMS?

842.4K  

Updated by Anna 1 year ago

How can I contact Customer Service?

789.4K  

Updated by Matt 1 year 5 months ago

How do I block my card in case of fraud or loss?

505.1K  

Updated by Matt 1 week ago

How can I find my Nickel ID?

487.5K  

Updated by Matt 19 hours 51 min ago

I've lost the password to access my Customer area. How do I find it?

457.7K  

Updated by Anna 1 year 5 months ago

How can I contest a transaction?

385.2K  

Updated by Anna 2 years ago

What are the payment and funding limits for my Nickel account?

323.2K  

Updated by Matt 7 months ago

How can I close my Nickel account?

301.5K  

Updated by Matt 1 year 6 months ago

How long does a transfer take?

280.9K  

Updated by Anna 11 months 3 weeks ago

How do I replace my Nickel card?

265.9K  

Updated by Matt 1 year 3 months ago

How do I fund my Nickel account?

265.1K  

Updated by Anna 9 months ago

How do I change my email address?

263K  

Updated by Anna 59 min 2 sec ago

Standard or instant transfer: how to do it and how much does it cost?

239.1K  

Updated by Matt 1 day 19 hours ago

How to download the Nickel Application?

213.5K  

Updated by Anna 1 year 9 months ago

How do I check my account balance?

189.6K  

Updated by Anna 1 year 2 months ago

How can I change the limits on my card?

158.7K  

Updated by Anna 1 year 6 months ago

What are the conditions for opening a Nickel account?

127.9K  

Updated by Matt 1 year 10 months ago

How can I withdraw cash?

122.1K  

Updated by Matt 7 months 1 week ago

I have forgotten my Nickel card PIN: where can I find it?

117K  

Updated by Anna 9 months ago

I haven't received my transfer. What should I do?

116.7K  

Updated by Anna 2 years 2 months ago

How much does Nickel cost?

104.2K  

Updated by Matt 2 months 3 weeks ago

How do I receive a transfer on my Nickel account?

103.4K  

Updated by Anna 2 years 2 months ago

How to deposit cash?

100.3K  

Updated by Anna 9 months ago

How can I open a Nickel account?

94.7K  

Updated by Anna 2 days 2 hours ago

How do I activate my My Nickel, Nickel Chrome or Nickel Metal card?

93.6K  

Updated by Matt 1 year 5 months ago

How to make an international money transfer with RIA and how much does it cost?

92.7K  

Updated by Anna 8 months ago

Where can I find a Nickel Point of sale?

89.8K  

Updated by Matt 1 year 2 months ago

Information relating to the declaration of tax residence

87.8K  

Updated by Matt 20 hours 28 min ago

How do I change my first or last name?

87.2K  

Updated by Anna 1 year ago

What are the charges for payments and cash withdrawals abroad?

86.8K  

Updated by Anna 9 months ago

How do I fund my Nickel account by bank card?

84.6K  

Updated by Anna 1 year 3 months ago

I am not satisfied and would like to make a complaint

80.5K  

Updated by Anna 6 months 3 weeks ago

What insurance and assistance coverage does my Nickel card provide?

79.2K  

Updated by Anna 21 hours 54 min ago

I entered a wrong code 3 times and now my card is blocked, what should I do?

76.7K  

Updated by Anna 1 year 7 months ago

What is a "transaction in process"?

76.6K  

Updated by Anna 2 years 2 months ago

How can I change my personal information (title, marital status, professional status, etc.)?

75.1K  

Updated by Matt 1 year ago

How can I order a My Nickel, Nickel Premium or Nickel Metal card?

73.6K  

Updated by Matt 1 week ago

Why can I no longer withdraw cash with my card?

69.4K  

Updated by Anna 9 months ago

How long does it take to activate my account and my card?

68K  

Updated by Matt 1 year 5 months ago

Where can I find my IBAN?

66.9K  

Updated by Anna 1 year ago

How can I obtain my account statements?

59.9K  

Updated by Anna 1 week ago

How does the annual subscription fee work?

58.8K  

Updated by Matt 1 year 3 months ago

Can I cancel a wire transfer?

52.8K  

Updated by Anna 1 year 9 months ago

How to add or remove a beneficiary?

50.1K  

Updated by Anna 1 day 20 hours ago

Lost or stolen card: what to do?

48.2K  

Updated by Anna 1 year ago

How do I set up email or SMS notifications?

46.8K  

Updated by Anna 1 month ago

How to add my Nickel card on Apple Pay?

46.5K  

Updated by Matt 1 year 4 months ago

How do I manage my direct debits?

46.3K  

Updated by Anna 1 year 10 months ago

How can I temporarily block my card?

43.9K  

Updated by Anna 2 years 4 months ago

What are the costs for rejected direct debits?

38.3K  

Updated by Anna 1 year 2 months ago

Your account has been debited, but you haven't received any money at the ATM: what can you do?

36.9K  

Updated by Anna 1 year ago

Can I have several Nickel accounts?

35K  

Updated by Anna 2 years 2 months ago

How to obtain a transfer certificate?

33K  

Updated by Anna 1 year 2 months ago

How can I change my postal address?

31.5K  

Updated by Anna 2 hours 54 min ago

Can I have multiple Nickel cards?

27.9K  

Updated by Anna 2 years 3 months ago

Can I make online purchases with my card?

27.8K  

Updated by Anna 1 hour 19 min ago

When and how to validate a payment on the internet?

27K  

Updated by Anna 10 months 3 weeks ago

Can I rent a vehicle or book a hotel room with my card?

25.8K  

Updated by Anna 1 year 9 months ago

How do I view my latest transactions?

24.3K  

Updated by Anna 1 year 10 months ago

How to add your card to Google Wallet?

23K  

Updated by Anna 1 year 1 month ago

How to pay with Apple Pay?

21.7K  

Updated by Matt 52 min 34 sec ago

How to set up a direct debit?

19.7K  

Updated by Anna 1 hour 43 min ago

How to pay with Google Pay?

16.1K  

Updated by Anna 1 year 3 months ago

How do you make a permanent transfer?

15.1K  

Updated by Anna 1 day 19 hours ago

Can my Nickel account be in overdraft?

13.2K  

Updated by Matt 1 year 10 months ago

What should I do if my card has been swallowed by an ATM?

12.9K  

Updated by Anna 2 years 1 month ago

How to cancel a permanent transfer?

11.3K  

Updated by Anna 1 year 3 months ago

How do I create a structured communication when making a transfer?

10.7K  

Updated by Anna 2 years ago

How to delete a permanent transfer?

10.6K  

Updated by Anna 1 year 3 months ago

How can I change my first name on my card (True Name feature)?

10.5K  

Updated by Anna 1 year 6 months ago

Opening a Nickel account when you are banned from banking

10.3K  

Updated by Matt 9 months 1 week ago

How do I change or delete a nationality?

9.3K  

Updated by Anna 11 months 2 weeks ago

How to pay with Click to Pay?

7.2K  

Updated by Matt 6 months 3 weeks ago

How do I block payments abroad?

6.9K  

Updated by Anna 1 year 9 months ago

How to register my Nickel card with Click to Pay?

6.6K  

Updated by Matt 6 months 3 weeks ago

How to remove my Nickel card from Apple Pay?

5.2K  

Updated by Matt 1 year 11 months ago

How do I remove my card from Google Wallet?

5.1K  

Updated by Anna 1 year 3 months ago

How to access the list of permanent transfers?

4.3K  

Updated by Anna 1 year 3 months ago

What are the conditions to open a Nickel account?

3.7K  

Updated by Matt 5 months 2 weeks ago

Where can I check my Nickel account balance?

1.8K  

Updated by Anna 2 years 2 months ago

How to remove my Nickel card from Click to Pay?

1.3K  

Updated by Matt 6 months 3 weeks ago

What is beneficiary verification and how does it work?

1.1K  

Updated by Matt 2 days 20 hours ago