How do I create my Customer Area?

5.6M  

Updated by Anna 1 year 1 month ago

How can I update my identity document?

879.5K  

Updated by Anna 10 months ago

How do I change my phone number?

717.7K  

Updated by Anna 8 months 4 weeks ago

How to access my Nickel online Customer Area or Application?

688K  

Updated by Matt 9 months ago

How can I contact Customer Service?

633.9K  

Updated by Matt 1 year ago

How can I receive information about my account by SMS?

514.4K  

Updated by Anna 6 months 4 weeks ago

How do I block my card in case of fraud or loss?

405.1K  

Updated by Matt 1 year 2 months ago

How can I find my Nickel ID?

388.9K  

Updated by Matt 5 days ago

I've lost the password to access my Customer area. How do I find it?

372.9K  

Updated by Anna 1 year ago

How can I contest a transaction?

288.1K  

Updated by Anna 1 year 7 months ago

What are the payment and funding limits for my Nickel account?

274.6K  

Updated by Matt 1 month 1 week ago

How long does a transfer take?

238.3K  

Updated by Anna 6 months ago

How can I close my Nickel account?

237.3K  

Updated by Matt 1 year ago

How do I fund my Nickel account?

226.6K  

Updated by Anna 3 months 1 week ago

How do I replace my Nickel card?

218.8K  

Updated by Matt 9 months 3 weeks ago

Standard or instant transfer: how to do it and how much does it cost?

215.8K  

Updated by Matt 3 months 1 week ago

How do I change my email address?

195.3K  

Updated by Anna 1 year ago

How to download the Nickel Application?

170.2K  

Updated by Anna 1 year 3 months ago

How do I check my account balance?

154K  

Updated by Anna 9 months ago

How can I change the limits on my card?

129.4K  

Updated by Anna 1 year 1 month ago

What are the conditions for opening a Nickel account?

104.7K  

Updated by Matt 1 year 5 months ago

How can I withdraw cash?

103.5K  

Updated by Matt 1 month 3 weeks ago

I haven't received my transfer. What should I do?

99.5K  

Updated by Anna 1 year 9 months ago

I have forgotten my Nickel card PIN: where can I find it?

92.9K  

Updated by Anna 3 months 1 week ago

How do I receive a transfer on my Nickel account?

88.2K  

Updated by Anna 1 year 9 months ago

How much does Nickel cost?

84.9K  

Updated by Matt 3 months 1 week ago

How do I activate my My Nickel, Nickel Chrome or Nickel Metal card?

80K  

Updated by Matt 11 months 3 weeks ago

How to deposit cash?

79.9K  

Updated by Anna 3 months 1 week ago

How can I open a Nickel account?

77.8K  

Updated by Anna 2 weeks 4 days ago

Where can I find a Nickel Point of sale?

75.5K  

Updated by Matt 9 months ago

How to make an international money transfer with RIA and how much does it cost?

74.8K  

Updated by Anna 2 months 1 week ago

What are the charges for payments and cash withdrawals abroad?

72.4K  

Updated by Anna 3 months 1 week ago

How do I fund my Nickel account by bank card?

70.9K  

Updated by Anna 9 months 3 weeks ago

How can I change my personal information (title, marital status, professional status, etc.)?

65.6K  

Updated by Matt 7 months ago

Information relating to the declaration of tax residence

64.5K  

Updated by Matt 5 months ago

I entered a wrong code 3 times and now my card is blocked, what should I do?

63.7K  

Updated by Anna 1 year 2 months ago

What insurance and assistance coverage does my Nickel card provide?

63.2K  

Updated by Anna 3 months ago

How can I order a My Nickel, Nickel Premium or Nickel Metal card?

62.3K  

Updated by Matt 1 month 1 week ago

What is a "transaction in process"?

61.8K  

Updated by Anna 1 year 9 months ago

Why can I no longer withdraw cash with my card?

57.4K  

Updated by Anna 3 months 1 week ago

How long does it take to activate my account and my card?

57K  

Updated by Matt 11 months 3 weeks ago

How do I change my first or last name?

54.9K  

Updated by Anna 7 months ago

Where can I find my IBAN?

52.3K  

Updated by Anna 6 months 3 weeks ago

How does the annual subscription fee work?

47.9K  

Updated by Matt 9 months 3 weeks ago

I am not satisfied and would like to make a complaint

45.7K  

Updated by Anna 1 month ago

How can I obtain my account statements?

45.6K  

Updated by Anna 9 months ago

Can I cancel a wire transfer?

43K  

Updated by Anna 1 year 3 months ago

How to add or remove a beneficiary?

40.9K  

Updated by Anna 1 year 1 month ago

Lost or stolen card: what to do?

40.1K  

Updated by Anna 6 months 4 weeks ago

How do I set up email or SMS notifications?

39.6K  

Updated by Anna 9 months ago

How to add my Nickel card on Apple Pay?

39.1K  

Updated by Matt 10 months 2 weeks ago

How do I manage my direct debits?

38K  

Updated by Anna 1 year 4 months ago

How can I temporarily block my card?

34.1K  

Updated by Anna 1 year 10 months ago

What are the costs for rejected direct debits?

31.5K  

Updated by Anna 9 months 1 week ago

Can I have several Nickel accounts?

28.4K  

Updated by Anna 1 year 9 months ago

Your account has been debited, but you haven't received any money at the ATM: what can you do?

27.1K  

Updated by Anna 6 months 3 weeks ago

How to obtain a transfer certificate?

26.7K  

Updated by Anna 9 months ago

How can I change my postal address?

24.9K  

Updated by Anna 1 year 10 months ago

Can I make online purchases with my card?

24.4K  

Updated by Anna 1 year 3 months ago

Can I have multiple Nickel cards?

22.4K  

Updated by Anna 1 year 9 months ago

When and how to validate a payment on the internet?

22K  

Updated by Anna 5 months ago

Can I rent a vehicle or book a hotel room with my card?

21K  

Updated by Anna 1 year 3 months ago

How do I view my latest transactions?

19.6K  

Updated by Anna 1 year 4 months ago

How to pay with Apple Pay?

19.2K  

Updated by Matt 10 months 2 weeks ago

How to set up a direct debit?

16.5K  

Updated by Anna 1 year 4 months ago

How to add your card to Google Wallet?

16K  

Updated by Anna 8 months ago

How to pay with Google Pay?

12.6K  

Updated by Anna 9 months 2 weeks ago

Can my Nickel account be in overdraft?

10.7K  

Updated by Matt 1 year 5 months ago

How do you make a permanent transfer?

10.2K  

Updated by Anna 9 months 4 weeks ago

What should I do if my card has been swallowed by an ATM?

10K  

Updated by Anna 1 year 7 months ago

How do I create a structured communication when making a transfer?

8.7K  

Updated by Anna 1 year 6 months ago

Opening a Nickel account when you are banned from banking

8.6K  

Updated by Matt 3 months 2 weeks ago

How can I change my first name on my card (True Name feature)?

7.4K  

Updated by Anna 1 year 1 month ago

How to cancel a permanent transfer?

7.2K  

Updated by Anna 9 months 4 weeks ago

How to delete a permanent transfer?

6.9K  

Updated by Anna 9 months 4 weeks ago

How do I change or delete a nationality?

5K  

Updated by Anna 5 months 4 weeks ago

How do I block payments abroad?

4.9K  

Updated by Anna 1 year 4 months ago

How to remove my Nickel card from Apple Pay?

4.1K  

Updated by Matt 1 year 6 months ago

How do I remove my card from Google Wallet?

3.3K  

Updated by Anna 9 months 2 weeks ago

What are the conditions to open a Nickel account?

3.2K  

Updated by Matt 1 year 9 months ago

How to access the list of permanent transfers?

2.8K  

Updated by Anna 9 months 4 weeks ago

How to pay with Click to Pay?

1.6K  

Updated by Matt 1 month ago

Where can I check my Nickel account balance?

1.6K  

Updated by Anna 1 year 9 months ago

How to register my Nickel card with Click to Pay?

1.1K  

Updated by Matt 1 month ago

How to pay with Payconiq?

476  

Updated by Anna 2 months 3 weeks ago

How to remove my Nickel card from Click to Pay?

336  

Updated by Matt 1 month ago

Can I cancel a Payconiq payment?

111  

Updated by Matt 4 months 2 weeks ago