How do I create my Customer Area?

6.7M  

Updated by Anna 1 year 6 months ago

How can I update my identity document?

1.2M  

Updated by Anna 1 year 2 months ago

How do I change my phone number?

0.9M  

Updated by Anna 3 months 4 weeks ago

How to access my Nickel online Customer Area or Application?

847.1K  

Updated by Matt 1 year 1 month ago

How can I receive information about my account by SMS?

785.8K  

Updated by Anna 11 months 3 weeks ago

How can I contact Customer Service?

766.2K  

Updated by Matt 1 year 4 months ago

How do I block my card in case of fraud or loss?

487.6K  

Updated by Matt 1 year 7 months ago

How can I find my Nickel ID?

471.7K  

Updated by Matt 5 months ago

I've lost the password to access my Customer area. How do I find it?

442.4K  

Updated by Anna 1 year 5 months ago

How can I contest a transaction?

368.7K  

Updated by Anna 1 year 12 months ago

What are the payment and funding limits for my Nickel account?

316.2K  

Updated by Matt 6 months 1 week ago

How can I close my Nickel account?

292.5K  

Updated by Matt 1 year 5 months ago

How long does a transfer take?

275.5K  

Updated by Anna 10 months 4 weeks ago

How do I fund my Nickel account?

259.7K  

Updated by Anna 8 months 1 week ago

How do I replace my Nickel card?

259.1K  

Updated by Matt 1 year 2 months ago

How do I change my email address?

251.5K  

Updated by Anna 4 months 3 weeks ago

Standard or instant transfer: how to do it and how much does it cost?

235.5K  

Updated by Matt 8 months 1 week ago

How to download the Nickel Application?

207.3K  

Updated by Anna 1 year 8 months ago

How do I check my account balance?

184.7K  

Updated by Anna 1 year 1 month ago

How can I change the limits on my card?

154.2K  

Updated by Anna 1 year 6 months ago

What are the conditions for opening a Nickel account?

124.3K  

Updated by Matt 1 year 10 months ago

How can I withdraw cash?

119.4K  

Updated by Matt 6 months 2 weeks ago

I haven't received my transfer. What should I do?

114.8K  

Updated by Anna 2 years 1 month ago

I have forgotten my Nickel card PIN: where can I find it?

113K  

Updated by Anna 8 months 1 week ago

How do I receive a transfer on my Nickel account?

101K  

Updated by Anna 2 years 1 month ago

How much does Nickel cost?

100.9K  

Updated by Matt 2 months ago

How to deposit cash?

97.1K  

Updated by Anna 8 months 1 week ago

How can I open a Nickel account?

92.4K  

Updated by Anna 2 months ago

How do I activate my My Nickel, Nickel Chrome or Nickel Metal card?

91.8K  

Updated by Matt 1 year 4 months ago

How to make an international money transfer with RIA and how much does it cost?

89K  

Updated by Anna 7 months 1 week ago

Where can I find a Nickel Point of sale?

87.9K  

Updated by Matt 1 year 1 month ago

What are the charges for payments and cash withdrawals abroad?

85K  

Updated by Anna 8 months 1 week ago

Information relating to the declaration of tax residence

84.4K  

Updated by Matt 1 month 2 weeks ago

How do I fund my Nickel account by bank card?

82.6K  

Updated by Anna 1 year 2 months ago

How do I change my first or last name?

81.1K  

Updated by Anna 12 months ago

What insurance and assistance coverage does my Nickel card provide?

77K  

Updated by Anna 8 months ago

I am not satisfied and would like to make a complaint

74.9K  

Updated by Anna 6 months ago

I entered a wrong code 3 times and now my card is blocked, what should I do?

74.7K  

Updated by Anna 1 year 6 months ago

What is a "transaction in process"?

74.4K  

Updated by Anna 2 years 1 month ago

How can I change my personal information (title, marital status, professional status, etc.)?

73.9K  

Updated by Matt 12 months ago

How can I order a My Nickel, Nickel Premium or Nickel Metal card?

71.9K  

Updated by Matt 4 months 1 week ago

Why can I no longer withdraw cash with my card?

67.9K  

Updated by Anna 8 months 1 week ago

How long does it take to activate my account and my card?

66.1K  

Updated by Matt 1 year 4 months ago

Where can I find my IBAN?

64.6K  

Updated by Anna 11 months 2 weeks ago

How can I obtain my account statements?

57.5K  

Updated by Anna 1 year 1 month ago

How does the annual subscription fee work?

57K  

Updated by Matt 1 year 2 months ago

Can I cancel a wire transfer?

51.4K  

Updated by Anna 1 year 8 months ago

How to add or remove a beneficiary?

48.5K  

Updated by Anna 1 year 6 months ago

Lost or stolen card: what to do?

47K  

Updated by Anna 11 months 3 weeks ago

How do I set up email or SMS notifications?

45.7K  

Updated by Anna 1 week ago

How to add my Nickel card on Apple Pay?

45.3K  

Updated by Matt 1 year 3 months ago

How do I manage my direct debits?

45K  

Updated by Anna 1 year 9 months ago

How can I temporarily block my card?

42.1K  

Updated by Anna 2 years 3 months ago

What are the costs for rejected direct debits?

37.2K  

Updated by Anna 1 year 2 months ago

Your account has been debited, but you haven't received any money at the ATM: what can you do?

35.4K  

Updated by Anna 11 months 3 weeks ago

Can I have several Nickel accounts?

34K  

Updated by Anna 2 years 1 month ago

How to obtain a transfer certificate?

32K  

Updated by Anna 1 year 1 month ago

How can I change my postal address?

30.5K  

Updated by Anna 2 years 3 months ago

Can I make online purchases with my card?

27.2K  

Updated by Anna 1 year 8 months ago

Can I have multiple Nickel cards?

27K  

Updated by Anna 2 years 2 months ago

When and how to validate a payment on the internet?

26.3K  

Updated by Anna 9 months 4 weeks ago

Can I rent a vehicle or book a hotel room with my card?

25.1K  

Updated by Anna 1 year 8 months ago

How do I view my latest transactions?

23.4K  

Updated by Anna 1 year 9 months ago

How to add your card to Google Wallet?

21.9K  

Updated by Anna 1 year ago

How to pay with Apple Pay?

21.2K  

Updated by Matt 1 year 3 months ago

How to set up a direct debit?

19.1K  

Updated by Anna 1 year 9 months ago

How to pay with Google Pay?

15.5K  

Updated by Anna 1 year 2 months ago

How do you make a permanent transfer?

14.3K  

Updated by Anna 1 year 2 months ago

Can my Nickel account be in overdraft?

12.8K  

Updated by Matt 1 year 10 months ago

What should I do if my card has been swallowed by an ATM?

12.3K  

Updated by Anna 2 years ago

How to cancel a permanent transfer?

10.7K  

Updated by Anna 1 year 2 months ago

How do I create a structured communication when making a transfer?

10.3K  

Updated by Anna 1 year 11 months ago

Opening a Nickel account when you are banned from banking

10.1K  

Updated by Matt 8 months 2 weeks ago

How to delete a permanent transfer?

10.1K  

Updated by Anna 1 year 2 months ago

How can I change my first name on my card (True Name feature)?

9.9K  

Updated by Anna 1 year 6 months ago

How do I change or delete a nationality?

8.4K  

Updated by Anna 10 months 3 weeks ago

How do I block payments abroad?

6.4K  

Updated by Anna 1 year 9 months ago

How to pay with Click to Pay?

6.4K  

Updated by Matt 6 months ago

How to register my Nickel card with Click to Pay?

5.8K  

Updated by Matt 6 months ago

How to remove my Nickel card from Apple Pay?

4.9K  

Updated by Matt 1 year 11 months ago

How do I remove my card from Google Wallet?

4.8K  

Updated by Anna 1 year 2 months ago

How to access the list of permanent transfers?

4K  

Updated by Anna 1 year 2 months ago

What are the conditions to open a Nickel account?

3.6K  

Updated by Matt 4 months 3 weeks ago

Where can I check my Nickel account balance?

1.7K  

Updated by Anna 2 years 1 month ago

How to remove my Nickel card from Click to Pay?

1.1K  

Updated by Matt 6 months ago