How do I create my Customer Area?

5.8M  

Updated by Anna 1 year 1 month ago

How can I update my identity document?

0.9M  

Updated by Anna 10 months 3 weeks ago

How do I change my phone number?

744.5K  

Updated by Anna 2 weeks 4 days ago

How to access my Nickel online Customer Area or Application?

710.1K  

Updated by Matt 9 months 3 weeks ago

How can I contact Customer Service?

653.9K  

Updated by Matt 1 year ago

How can I receive information about my account by SMS?

549.4K  

Updated by Anna 7 months 2 weeks ago

How do I block my card in case of fraud or loss?

416.7K  

Updated by Matt 1 year 3 months ago

How can I find my Nickel ID?

400.8K  

Updated by Matt 3 weeks 4 days ago

I've lost the password to access my Customer area. How do I find it?

382.3K  

Updated by Anna 1 year ago

How can I contest a transaction?

297.9K  

Updated by Anna 1 year 7 months ago

What are the payment and funding limits for my Nickel account?

280.4K  

Updated by Matt 2 months ago

How can I close my Nickel account?

246.1K  

Updated by Matt 1 year 1 month ago

How long does a transfer take?

245.3K  

Updated by Anna 6 months 3 weeks ago

How do I fund my Nickel account?

231.5K  

Updated by Anna 4 months ago

How do I replace my Nickel card?

224.8K  

Updated by Matt 10 months 2 weeks ago

Standard or instant transfer: how to do it and how much does it cost?

219K  

Updated by Matt 4 months ago

How do I change my email address?

202.8K  

Updated by Anna 2 weeks 4 days ago

How to download the Nickel Application?

175.3K  

Updated by Anna 1 year 4 months ago

How do I check my account balance?

159.2K  

Updated by Anna 9 months 3 weeks ago

How can I change the limits on my card?

132.9K  

Updated by Anna 1 year 1 month ago

What are the conditions for opening a Nickel account?

107.5K  

Updated by Matt 1 year 5 months ago

How can I withdraw cash?

105.9K  

Updated by Matt 2 months 1 week ago

I haven't received my transfer. What should I do?

102.3K  

Updated by Anna 1 year 9 months ago

I have forgotten my Nickel card PIN: where can I find it?

95.7K  

Updated by Anna 4 months ago

How do I receive a transfer on my Nickel account?

90.1K  

Updated by Anna 1 year 9 months ago

How much does Nickel cost?

87.1K  

Updated by Matt 2 weeks 4 days ago

How to deposit cash?

82.3K  

Updated by Anna 4 months ago

How do I activate my My Nickel, Nickel Chrome or Nickel Metal card?

82K  

Updated by Matt 1 year ago

How can I open a Nickel account?

79.2K  

Updated by Anna 2 weeks 4 days ago

Where can I find a Nickel Point of sale?

77.1K  

Updated by Matt 9 months 3 weeks ago

How to make an international money transfer with RIA and how much does it cost?

76.9K  

Updated by Anna 3 months ago

What are the charges for payments and cash withdrawals abroad?

74.2K  

Updated by Anna 4 months ago

How do I fund my Nickel account by bank card?

72.6K  

Updated by Anna 10 months 2 weeks ago

Information relating to the declaration of tax residence

68.5K  

Updated by Matt 5 months 3 weeks ago

How can I change my personal information (title, marital status, professional status, etc.)?

67.1K  

Updated by Matt 7 months 3 weeks ago

I entered a wrong code 3 times and now my card is blocked, what should I do?

65.3K  

Updated by Anna 1 year 2 months ago

What insurance and assistance coverage does my Nickel card provide?

64.8K  

Updated by Anna 3 months 3 weeks ago

How can I order a My Nickel, Nickel Premium or Nickel Metal card?

63.6K  

Updated by Matt 4 days 2 hours ago

What is a "transaction in process"?

63.4K  

Updated by Anna 1 year 9 months ago

Why can I no longer withdraw cash with my card?

59.1K  

Updated by Anna 4 months ago

How long does it take to activate my account and my card?

58.3K  

Updated by Matt 1 year ago

How do I change my first or last name?

58.3K  

Updated by Anna 7 months 3 weeks ago

Where can I find my IBAN?

53.9K  

Updated by Anna 7 months 1 week ago

I am not satisfied and would like to make a complaint

49.9K  

Updated by Anna 1 month 3 weeks ago

How does the annual subscription fee work?

49.2K  

Updated by Matt 10 months 2 weeks ago

How can I obtain my account statements?

47.4K  

Updated by Anna 9 months 3 weeks ago

Can I cancel a wire transfer?

44.3K  

Updated by Anna 1 year 4 months ago

How to add or remove a beneficiary?

42K  

Updated by Anna 1 year 2 months ago

Lost or stolen card: what to do?

41.1K  

Updated by Anna 7 months 2 weeks ago

How do I set up email or SMS notifications?

40.5K  

Updated by Anna 9 months 3 weeks ago

How to add my Nickel card on Apple Pay?

40.1K  

Updated by Matt 11 months 1 week ago

How do I manage my direct debits?

39K  

Updated by Anna 1 year 5 months ago

How can I temporarily block my card?

35.2K  

Updated by Anna 1 year 11 months ago

What are the costs for rejected direct debits?

32.4K  

Updated by Anna 9 months 4 weeks ago

Can I have several Nickel accounts?

29.2K  

Updated by Anna 1 year 9 months ago

Your account has been debited, but you haven't received any money at the ATM: what can you do?

28.1K  

Updated by Anna 7 months 2 weeks ago

How to obtain a transfer certificate?

27.5K  

Updated by Anna 9 months 3 weeks ago

How can I change my postal address?

25.7K  

Updated by Anna 1 year 11 months ago

Can I make online purchases with my card?

24.8K  

Updated by Anna 1 year 4 months ago

Can I have multiple Nickel cards?

23.1K  

Updated by Anna 1 year 10 months ago

When and how to validate a payment on the internet?

22.6K  

Updated by Anna 5 months 3 weeks ago

Can I rent a vehicle or book a hotel room with my card?

21.6K  

Updated by Anna 1 year 4 months ago

How do I view my latest transactions?

20.1K  

Updated by Anna 1 year 5 months ago

How to pay with Apple Pay?

19.4K  

Updated by Matt 11 months 1 week ago

How to set up a direct debit?

16.9K  

Updated by Anna 1 year 5 months ago

How to add your card to Google Wallet?

16.7K  

Updated by Anna 8 months 3 weeks ago

How to pay with Google Pay?

13K  

Updated by Anna 10 months ago

Can my Nickel account be in overdraft?

10.9K  

Updated by Matt 1 year 5 months ago

How do you make a permanent transfer?

10.8K  

Updated by Anna 10 months 2 weeks ago

What should I do if my card has been swallowed by an ATM?

10.3K  

Updated by Anna 1 year 8 months ago

How do I create a structured communication when making a transfer?

9K  

Updated by Anna 1 year 7 months ago

Opening a Nickel account when you are banned from banking

8.8K  

Updated by Matt 4 months 1 week ago

How can I change my first name on my card (True Name feature)?

7.7K  

Updated by Anna 1 year 1 month ago

How to cancel a permanent transfer?

7.7K  

Updated by Anna 10 months 2 weeks ago

How to delete a permanent transfer?

7.3K  

Updated by Anna 10 months 2 weeks ago

How do I change or delete a nationality?

5.4K  

Updated by Anna 6 months 2 weeks ago

How do I block payments abroad?

5K  

Updated by Anna 1 year 4 months ago

How to remove my Nickel card from Apple Pay?

4.2K  

Updated by Matt 1 year 6 months ago

How do I remove my card from Google Wallet?

3.5K  

Updated by Anna 10 months ago

What are the conditions to open a Nickel account?

3.2K  

Updated by Matt 2 weeks 4 days ago

How to access the list of permanent transfers?

3K  

Updated by Anna 10 months 2 weeks ago

How to pay with Click to Pay?

2.3K  

Updated by Matt 1 month 3 weeks ago

How to register my Nickel card with Click to Pay?

1.7K  

Updated by Matt 1 month 3 weeks ago

Where can I check my Nickel account balance?

1.6K  

Updated by Anna 1 year 9 months ago

How to pay with Payconiq?

546  

Updated by Anna 3 months 2 weeks ago

How to remove my Nickel card from Click to Pay?

442  

Updated by Matt 1 month 3 weeks ago

Can I cancel a Payconiq payment?

124  

Updated by Matt 5 months 1 week ago