How do I create my Customer Area?

3.3M  

Updated by Anna 4 months 2 weeks ago

How do I change my phone number?

408.5K  

Updated by Anna 1 day 11 hours ago

How can I update my identity document?

391.3K  

Updated by Anna 1 month ago

How to access my Nickel online Customer Area or Application?

360.3K  

Updated by Matt 1 week 1 day ago

How can I contact Customer Service?

322.2K  

Updated by Matt 3 months 1 week ago

How do I block my card in case of fraud or loss?

233.5K  

Updated by Matt 6 months ago

I've lost the password to access my Customer area. How do I find it?

227.3K  

Updated by Anna 3 months 1 week ago

How can I find my Nickel ID?

220.5K  

Updated by Matt 9 months 1 week ago

What are the payment and funding limits for my Nickel account?

163.4K  

Updated by Matt 4 months 3 weeks ago

How can I contest a transaction?

159.7K  

Updated by Anna 10 months 1 week ago

How long does a transfer take?

143.8K  

Updated by Anna 4 months 3 weeks ago

How do I fund my Nickel account?

128.9K  

Updated by Anna 3 days 11 hours ago

How do I replace my Nickel card?

123.4K  

Updated by Matt 4 weeks ago

How can I close my Nickel account?

111.1K  

Updated by Matt 4 months ago

How to download the Nickel Application?

89.7K  

Updated by Anna 6 months 3 weeks ago

How do I change my email address?

86.9K  

Updated by Anna 3 months 2 weeks ago

How do I check my account balance?

83.6K  

Updated by Anna 3 days 11 hours ago

How can I change the limits on my card?

74.1K  

Updated by Anna 4 months 2 weeks ago

Standard or instant transfer: how to do it and how much does it cost?

69.9K  

Updated by Matt 3 months 3 weeks ago

How can I withdraw cash?

62.5K  

Updated by Matt 1 year ago

What are the conditions for opening a Nickel account?

61K  

Updated by Matt 8 months 1 week ago

I haven't received my transfer. What should I do?

57.1K  

Updated by Anna 1 year ago

How do I receive a transfer on my Nickel account?

52.4K  

Updated by Anna 1 year ago

I have forgotten my Nickel card PIN: where can I find it?

50.6K  

Updated by Anna 6 months ago

How can I open a Nickel account?

48.5K  

Updated by Anna 4 weeks 1 day ago

How much does Nickel cost?

45.4K  

Updated by Matt 4 weeks ago

How to deposit cash?

45.3K  

Updated by Anna 4 weeks ago

Where can I find a Nickel Point of sale?

44.9K  

Updated by Matt 3 days 16 hours ago

How do I activate my My Nickel, Nickel Chrome or Nickel Metal card?

44.4K  

Updated by Matt 2 months 3 weeks ago

What are the charges for payments and cash withdrawals abroad?

42.9K  

Updated by Anna 1 week 4 days ago

How do I fund my Nickel account by bank card?

42.5K  

Updated by Anna 4 weeks ago

How to make an international money transfer with RIA and how much does it cost?

42K  

Updated by Anna 1 week 4 days ago

I entered a wrong code 3 times and now my card is blocked, what should I do?

35.4K  

Updated by Anna 5 months ago

What is a "transaction in process"?

35.3K  

Updated by Anna 1 year ago

How can I order a My Nickel, Nickel Premium or Nickel Metal card?

35K  

Updated by Matt 4 months 1 week ago

What insurance and assistance coverage does my Nickel card provide?

33.1K  

Updated by Anna 2 weeks ago

How long does it take to activate my account and my card?

33K  

Updated by Matt 2 months 4 weeks ago

Information relating to the declaration of tax residence

32.1K  

Updated by Matt 5 months 2 weeks ago

Why can I no longer withdraw cash with my card?

29.5K  

Updated by Anna 1 week 3 days ago

How does the annual subscription fee work?

26.4K  

Updated by Matt 4 weeks 1 day ago

Where can I find my IBAN?

25.7K  

Updated by Anna 1 week 1 day ago

Can I cancel a wire transfer?

25.6K  

Updated by Anna 7 months ago

How do I set up email or SMS notifications?

24.5K  

Updated by Anna 1 week 1 day ago

Lost or stolen card: what to do?

24.2K  

Updated by Anna 1 year ago

How do I manage my direct debits?

23.7K  

Updated by Anna 8 months ago

How to add or remove a beneficiary?

23.4K  

Updated by Anna 4 months 2 weeks ago

How can I obtain my account statements?

23.2K  

Updated by Anna 1 week 1 day ago

How to add my Nickel card on Apple Pay?

21.2K  

Updated by Matt 1 month 2 weeks ago

What are the costs for rejected direct debits?

18.7K  

Updated by Anna 1 week 3 days ago

How can I temporarily block my card?

18K  

Updated by Anna 1 year 1 month ago

Can I make online purchases with my card?

15.4K  

Updated by Anna 7 months ago

Can I have several Nickel accounts?

15.2K  

Updated by Anna 1 year ago

How to obtain a transfer certificate?

14.8K  

Updated by Anna 1 week 1 day ago

How to pay with Apple Pay?

14.2K  

Updated by Matt 1 month 2 weeks ago

How can I change my postal address?

13.6K  

Updated by Anna 1 year 1 month ago

Can I rent a vehicle or book a hotel room with my card?

11.5K  

Updated by Anna 7 months ago

How do I view my latest transactions?

11.5K  

Updated by Anna 7 months 2 weeks ago

Can I have multiple Nickel cards?

11.1K  

Updated by Anna 1 year ago

How to set up a direct debit?

9.9K  

Updated by Anna 7 months 2 weeks ago

How do I change my first or last name?

9.5K  

Updated by Anna 1 year ago

Can my Nickel account be in overdraft?

6.2K  

Updated by Matt 8 months 1 week ago

What should I do if my card has been swallowed by an ATM?

5.3K  

Updated by Anna 10 months 3 weeks ago

Opening a Nickel account when you are banned from banking

4.9K  

Updated by Matt 4 weeks ago

How do I create a structured communication when making a transfer?

4.1K  

Updated by Anna 9 months 3 weeks ago

How can I change my first name on my card (True Name feature)?

3.5K  

Updated by Anna 4 months 1 week ago

How do I block payments abroad?

2.6K  

Updated by Anna 7 months 2 weeks ago

What are the conditions to open a Nickel account?

2.3K  

Updated by Matt 1 year ago

How to remove my Nickel card from Apple Pay?

2.2K  

Updated by Matt 9 months 1 week ago

Where can I check my Nickel account balance?

1.1K  

Updated by Anna 1 year ago

How do you make a permanent transfer?

1.1K  

Updated by Anna 1 month ago

How to cancel a permanent transfer?

1K  

Updated by Anna 1 month ago

How to delete a permanent transfer?

827  

Updated by Anna 1 month ago

How to add your card to Google Wallet?

652  

Updated by Anna 2 weeks 2 days ago

How to pay with Google Pay?

546  

Updated by Anna 2 weeks 2 days ago

How to access the list of permanent transfers?

365  

Updated by Anna 4 weeks 1 day ago

How do I remove my card from Google Wallet?

261  

Updated by Anna 2 weeks 2 days ago