How do I create my Customer Area?

4.5M  

Updated by Anna 9 months 1 week ago

How can I update my identity document?

658.1K  

Updated by Anna 6 months ago

How do I change my phone number?

569.8K  

Updated by Anna 4 months 4 weeks ago

How to access my Nickel online Customer Area or Application?

518.3K  

Updated by Matt 5 months ago

How can I contact Customer Service?

492.6K  

Updated by Matt 8 months ago

How can I receive information about my account by SMS?

337.6K  

Updated by Anna 2 months 3 weeks ago

How do I block my card in case of fraud or loss?

333K  

Updated by Matt 11 months ago

How can I find my Nickel ID?

310.5K  

Updated by Matt 1 year 2 months ago

I've lost the password to access my Customer area. How do I find it?

309.8K  

Updated by Anna 8 months 1 week ago

How can I contest a transaction?

231K  

Updated by Anna 1 year 3 months ago

What are the payment and funding limits for my Nickel account?

230.9K  

Updated by Matt 9 months 2 weeks ago

How long does a transfer take?

198.8K  

Updated by Anna 2 months ago

How do I fund my Nickel account?

189.3K  

Updated by Anna 5 months ago

How can I close my Nickel account?

182.2K  

Updated by Matt 8 months 4 weeks ago

How do I replace my Nickel card?

178.7K  

Updated by Matt 5 months 3 weeks ago

How do I change my email address?

146.7K  

Updated by Anna 8 months 2 weeks ago

How to download the Nickel Application?

132.6K  

Updated by Anna 11 months 2 weeks ago

How do I check my account balance?

120.3K  

Updated by Anna 5 months ago

How can I change the limits on my card?

106.3K  

Updated by Anna 9 months 1 week ago

Standard or instant transfer: how to do it and how much does it cost?

101.7K  

Updated by Matt 8 months 3 weeks ago

How can I withdraw cash?

86.6K  

Updated by Matt 1 year 4 months ago

What are the conditions for opening a Nickel account?

86.6K  

Updated by Matt 1 year 1 month ago

I haven't received my transfer. What should I do?

81.7K  

Updated by Anna 1 year 4 months ago

I have forgotten my Nickel card PIN: where can I find it?

74.9K  

Updated by Anna 11 months ago

How do I receive a transfer on my Nickel account?

74.6K  

Updated by Anna 1 year 4 months ago

How much does Nickel cost?

68.6K  

Updated by Matt 5 months 3 weeks ago

How can I open a Nickel account?

65.7K  

Updated by Anna 3 months ago

How do I activate my My Nickel, Nickel Chrome or Nickel Metal card?

64.9K  

Updated by Matt 7 months 3 weeks ago

How to deposit cash?

64.5K  

Updated by Anna 5 months 3 weeks ago

Where can I find a Nickel Point of sale?

62.3K  

Updated by Matt 5 months ago

How do I fund my Nickel account by bank card?

60.1K  

Updated by Anna 5 months 3 weeks ago

What are the charges for payments and cash withdrawals abroad?

60K  

Updated by Anna 5 months 1 week ago

How to make an international money transfer with RIA and how much does it cost?

60K  

Updated by Anna 1 month 2 weeks ago

How can I change my personal information (title, marital status, professional status, etc.)?

54.8K  

Updated by Matt 3 months ago

I entered a wrong code 3 times and now my card is blocked, what should I do?

52.5K  

Updated by Anna 10 months ago

How can I order a My Nickel, Nickel Premium or Nickel Metal card?

50.7K  

Updated by Matt 9 months ago

What is a "transaction in process"?

50.4K  

Updated by Anna 1 year 5 months ago

What insurance and assistance coverage does my Nickel card provide?

50.3K  

Updated by Anna 5 months 1 week ago

How long does it take to activate my account and my card?

47.3K  

Updated by Matt 7 months 3 weeks ago

Information relating to the declaration of tax residence

46.8K  

Updated by Matt 1 month ago

Why can I no longer withdraw cash with my card?

44K  

Updated by Anna 5 months 1 week ago

Where can I find my IBAN?

40.8K  

Updated by Anna 2 months 3 weeks ago

How does the annual subscription fee work?

38.8K  

Updated by Matt 5 months 3 weeks ago

Can I cancel a wire transfer?

36K  

Updated by Anna 12 months ago

How can I obtain my account statements?

34.9K  

Updated by Anna 5 months ago

Lost or stolen card: what to do?

33.7K  

Updated by Anna 2 months 4 weeks ago

How to add or remove a beneficiary?

33.5K  

Updated by Anna 9 months 2 weeks ago

How do I change my first or last name?

33.3K  

Updated by Anna 3 months ago

How do I set up email or SMS notifications?

33.1K  

Updated by Anna 5 months ago

How to add my Nickel card on Apple Pay?

31.7K  

Updated by Matt 6 months 2 weeks ago

How do I manage my direct debits?

31.6K  

Updated by Anna 1 year ago

How can I temporarily block my card?

26.5K  

Updated by Anna 1 year 6 months ago

What are the costs for rejected direct debits?

25.8K  

Updated by Anna 5 months 1 week ago

I am not satisfied and would like to make a complaint

22.6K  

Updated by Anna 1 month 1 week ago

Can I have several Nickel accounts?

22.6K  

Updated by Anna 1 year 4 months ago

How to obtain a transfer certificate?

21.7K  

Updated by Anna 5 months ago

Can I make online purchases with my card?

21.1K  

Updated by Anna 12 months ago

Your account has been debited, but you haven't received any money at the ATM: what can you do?

20.2K  

Updated by Anna 2 months 3 weeks ago

How can I change my postal address?

19.9K  

Updated by Anna 1 year 6 months ago

When and how to validate a payment on the internet?

17.8K  

Updated by Anna 1 month ago

Can I have multiple Nickel cards?

17.6K  

Updated by Anna 1 year 5 months ago

How to pay with Apple Pay?

17.2K  

Updated by Matt 6 months 2 weeks ago

Can I rent a vehicle or book a hotel room with my card?

17.2K  

Updated by Anna 11 months 4 weeks ago

How do I view my latest transactions?

15.7K  

Updated by Anna 1 year ago

How to set up a direct debit?

13.9K  

Updated by Anna 1 year ago

How to add your card to Google Wallet?

11.1K  

Updated by Anna 4 months ago

Can my Nickel account be in overdraft?

8.8K  

Updated by Matt 1 year 1 month ago

How to pay with Google Pay?

8.6K  

Updated by Anna 5 months 1 week ago

What should I do if my card has been swallowed by an ATM?

8K  

Updated by Anna 1 year 3 months ago

Opening a Nickel account when you are banned from banking

7K  

Updated by Matt 5 months 3 weeks ago

How do you make a permanent transfer?

6.8K  

Updated by Anna 5 months 3 weeks ago

How do I create a structured communication when making a transfer?

6.7K  

Updated by Anna 1 year 2 months ago

How can I change my first name on my card (True Name feature)?

5.7K  

Updated by Anna 9 months ago

How to cancel a permanent transfer?

4.4K  

Updated by Anna 5 months 3 weeks ago

How to delete a permanent transfer?

4.1K  

Updated by Anna 5 months 3 weeks ago

How do I block payments abroad?

3.9K  

Updated by Anna 1 year ago

How to remove my Nickel card from Apple Pay?

3.3K  

Updated by Matt 1 year 2 months ago

What are the conditions to open a Nickel account?

2.9K  

Updated by Matt 1 year 4 months ago

How do I remove my card from Google Wallet?

2.2K  

Updated by Anna 5 months 1 week ago

How to access the list of permanent transfers?

1.7K  

Updated by Anna 5 months 3 weeks ago

How do I change or delete a nationality?

1.5K  

Updated by Anna 1 month 3 weeks ago

Where can I check my Nickel account balance?

1.4K  

Updated by Anna 1 year 4 months ago

How to pay with Payconiq?

56  

Updated by Anna 2 weeks 2 days ago

Can I cancel a Payconiq payment?

21  

Updated by Matt 2 weeks 2 days ago