How do I create my Customer Area?

4M  

Updated by Anna 7 months 1 week ago

How can I update my identity document?

579.9K  

Updated by Anna 4 months ago

How do I change my phone number?

501.7K  

Updated by Anna 2 months 4 weeks ago

How to access my Nickel online Customer Area or Application?

458.7K  

Updated by Matt 3 months ago

How can I contact Customer Service?

424.8K  

Updated by Matt 6 months ago

How do I block my card in case of fraud or loss?

294.2K  

Updated by Matt 9 months ago

How can I receive information about my account by SMS?

292.2K  

Updated by Anna 3 weeks 5 days ago

I've lost the password to access my Customer area. How do I find it?

277.7K  

Updated by Anna 6 months 1 week ago

How can I find my Nickel ID?

274.7K  

Updated by Matt 1 year ago

What are the payment and funding limits for my Nickel account?

205.5K  

Updated by Matt 7 months 2 weeks ago

How can I contest a transaction?

199.9K  

Updated by Anna 1 year 1 month ago

How long does a transfer take?

176.8K  

Updated by Anna 18 hours 8 min ago

How do I fund my Nickel account?

166K  

Updated by Anna 3 months ago

How do I replace my Nickel card?

156.5K  

Updated by Matt 3 months 3 weeks ago

How can I close my Nickel account?

152.5K  

Updated by Matt 6 months 4 weeks ago

How do I change my email address?

121.6K  

Updated by Anna 6 months 2 weeks ago

How to download the Nickel Application?

115.8K  

Updated by Anna 9 months 2 weeks ago

How do I check my account balance?

105.5K  

Updated by Anna 3 months ago

How can I change the limits on my card?

94.1K  

Updated by Anna 7 months 1 week ago

Standard or instant transfer: how to do it and how much does it cost?

88.3K  

Updated by Matt 6 months 3 weeks ago

How can I withdraw cash?

77.5K  

Updated by Matt 1 year 2 months ago

What are the conditions for opening a Nickel account?

76.8K  

Updated by Matt 11 months 1 week ago

I haven't received my transfer. What should I do?

71.6K  

Updated by Anna 1 year 2 months ago

How do I receive a transfer on my Nickel account?

66K  

Updated by Anna 1 year 2 months ago

I have forgotten my Nickel card PIN: where can I find it?

65.1K  

Updated by Anna 9 months ago

How can I open a Nickel account?

58.9K  

Updated by Anna 1 month ago

How much does Nickel cost?

58.8K  

Updated by Matt 3 months 3 weeks ago

How to deposit cash?

57.8K  

Updated by Anna 3 months 3 weeks ago

How do I activate my My Nickel, Nickel Chrome or Nickel Metal card?

57K  

Updated by Matt 5 months 3 weeks ago

Where can I find a Nickel Point of sale?

55.4K  

Updated by Matt 3 months ago

What are the charges for payments and cash withdrawals abroad?

54K  

Updated by Anna 3 months 1 week ago

How do I fund my Nickel account by bank card?

53.4K  

Updated by Anna 3 months 3 weeks ago

How to make an international money transfer with RIA and how much does it cost?

53.2K  

Updated by Anna 3 months 1 week ago

How can I change my personal information (title, marital status, professional status, etc.)?

47.8K  

Updated by Matt 1 month ago

I entered a wrong code 3 times and now my card is blocked, what should I do?

46.2K  

Updated by Anna 8 months ago

How can I order a My Nickel, Nickel Premium or Nickel Metal card?

44.3K  

Updated by Matt 7 months ago

What is a "transaction in process"?

44.2K  

Updated by Anna 1 year 3 months ago

What insurance and assistance coverage does my Nickel card provide?

43.2K  

Updated by Anna 3 months 1 week ago

How long does it take to activate my account and my card?

41.9K  

Updated by Matt 5 months 3 weeks ago

Information relating to the declaration of tax residence

40.8K  

Updated by Matt 8 months 2 weeks ago

Why can I no longer withdraw cash with my card?

38.5K  

Updated by Anna 3 months 1 week ago

Where can I find my IBAN?

34K  

Updated by Anna 2 weeks 6 days ago

How does the annual subscription fee work?

33.9K  

Updated by Matt 3 months 3 weeks ago

Can I cancel a wire transfer?

32K  

Updated by Anna 10 months ago

How can I obtain my account statements?

30.2K  

Updated by Anna 3 months ago

Lost or stolen card: what to do?

29.8K  

Updated by Anna 4 weeks ago

How to add or remove a beneficiary?

29.8K  

Updated by Anna 7 months 2 weeks ago

How do I set up email or SMS notifications?

29.7K  

Updated by Anna 3 months ago

How do I manage my direct debits?

28.6K  

Updated by Anna 10 months 4 weeks ago

How to add my Nickel card on Apple Pay?

28K  

Updated by Matt 4 months 2 weeks ago

How can I temporarily block my card?

23.1K  

Updated by Anna 1 year 4 months ago

What are the costs for rejected direct debits?

22.7K  

Updated by Anna 3 months 1 week ago

How do I change my first or last name?

21.8K  

Updated by Anna 1 month ago

Can I have several Nickel accounts?

19.7K  

Updated by Anna 1 year 2 months ago

Can I make online purchases with my card?

18.9K  

Updated by Anna 10 months ago

How to obtain a transfer certificate?

18.8K  

Updated by Anna 3 months ago

I am not satisfied and would like to make a complaint

18.8K  

Updated by Matt 3 days 15 hours ago

How can I change my postal address?

17.2K  

Updated by Anna 1 year 4 months ago

Your account has been debited, but you haven't received any money at the ATM: what can you do?

16.6K  

Updated by Anna 3 weeks 3 days ago

How to pay with Apple Pay?

16K  

Updated by Matt 4 months 2 weeks ago

When and how to validate a payment on the internet?

15.8K  

Updated by Anna 2 weeks 3 days ago

Can I have multiple Nickel cards?

15.1K  

Updated by Anna 1 year 3 months ago

Can I rent a vehicle or book a hotel room with my card?

15.1K  

Updated by Anna 9 months 4 weeks ago

How do I view my latest transactions?

14.3K  

Updated by Anna 10 months 2 weeks ago

How to set up a direct debit?

12.3K  

Updated by Anna 10 months 2 weeks ago

How to add your card to Google Wallet?

8.6K  

Updated by Anna 2 months ago

Can my Nickel account be in overdraft?

7.7K  

Updated by Matt 11 months 1 week ago

What should I do if my card has been swallowed by an ATM?

6.9K  

Updated by Anna 1 year 1 month ago

Opening a Nickel account when you are banned from banking

6K  

Updated by Matt 3 months 3 weeks ago

How to pay with Google Pay?

6K  

Updated by Anna 3 months 1 week ago

How do I create a structured communication when making a transfer?

5.7K  

Updated by Anna 1 year ago

How do you make a permanent transfer?

4.9K  

Updated by Anna 3 months 3 weeks ago

How can I change my first name on my card (True Name feature)?

4.7K  

Updated by Anna 7 months ago

How do I block payments abroad?

3.4K  

Updated by Anna 10 months 1 week ago

How to cancel a permanent transfer?

3.1K  

Updated by Anna 3 months 3 weeks ago

How to remove my Nickel card from Apple Pay?

3K  

Updated by Matt 1 year ago

What are the conditions to open a Nickel account?

2.7K  

Updated by Matt 1 year 2 months ago

How to delete a permanent transfer?

2.7K  

Updated by Anna 3 months 3 weeks ago

How do I remove my card from Google Wallet?

1.5K  

Updated by Anna 3 months 1 week ago

Where can I check my Nickel account balance?

1.4K  

Updated by Anna 1 year 2 months ago

How to access the list of permanent transfers?

1.1K  

Updated by Anna 3 months 3 weeks ago

How do I change or delete a nationality?

181  

Updated by Anna 2 weeks 3 days ago