How do I change my phone number?

We offer you 2 ways to change your phone number:
 

From your web Customer Area or Nickel Application:
 

1. Go to “Profile”, “View my profile”, Section “Contact”
   > On the Application: click on the pencil
   > On the web: click on “modify” then select “Telephone number”
2. Then, let yourself be guided!
   You will be asked to confirm the change by entering a security code sent by email (via Utile@compte-Nickel.com). Then you will be sent a code by SMS to verify your new phone number. We like it when everything is secure 🔒😉! 
3. Enter the security code that will be sent to you by email
    

Via our contact form:  
 

1. Complete and sign this document 
2. Scan your identity document (identity card, passport or residence permit (valid or expired title + renewal receipt)). 
3. Send us these elements via our contact form.