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Article updated by Matt 1 month ago - 3 min read

How can I contact Customer Service?

Our teams are at your disposal to answer all your questions. 
You can contact them in various ways:

By phone: 

Our advisors are available Monday to Friday from 8:30am to 7pm

  • Call 02 891 29 80  and choose the option that corresponds to your request. 
  • You will be asked for your 10-digit identification code (found on the back of your card) and your 6-digit password. 

Via our contact form:

  • Go to our contact form
  • You can then specify your request and attach relevant documents.

Through our official social media channels :

All our pages have an official blue certification badge.
To prevent fraud, never reply to messages from pages without this blue badge.

You can reach our advisors via private message on our social media channels. They will reply to all messages sent Monday through Friday from 8:30 am to 7:00 pm.
Remember to include your last name, first name, date of birth and the subject of your request.

You cannot find the answer to your question?
Contact our client service