Article updated by Marion
7 months 3 weeks ago
- 4 min read
What insurance and assistance coverage does my Nickel card provide?
With your Nickel card, you benefit from a wide range of insurance and assistance covers provided by our partner EUROP ASSISTANCE.
What insurance and assistance does my card include?
Assistance / Insurance | Nickel Classic My Nickel | Nickel Chrome Nickel Metal |
Health Assistance | ||
In the event of illness or injury | ✓ | ✓ |
In the event of death | ✓ | ✓ |
In the event of hospitalisation or death of a family member | ✓ | ✓ |
In the event of legal proceedings abroad | ✓ | ✓ |
In the event of theft or loss or personal belongings abroard | ✓ | ✓ |
Travel Insurance |
|
|
Travel accident | ✓ | ✓ |
Cancellation/Postponement/interruption of the trip | ✓ | |
Delayed flight or train | ✓ | |
Delayed baggage | ✓ | |
Loss/theft/damage of baggage | ✓ | |
Public liability abroad | ✓ | |
Snow and mountain | ✓ | |
Damage to rental vehicles | ✓ | |
Daily life insurance |
| |
Remote purchasing | ✓ | |
Fraudulent use of payment means | ✓ | |
Theft of personal belongings | ✓ | |
Extended warranty | ✓ | |
Assistance in daily life |
|
|
Return to work assistance | ✓ | ✓ |
Psychological support | ✓ | ✓ |
Cyber info assistance | ✓ | ✓ |
For full details of insurance and assistance services, please refer to the specific information sheet for your card:
For Nickel Classic and My Nickel
For Nickel Chrome
For Nickel Metal
If you have any questions about your card's insurance :
- Contact 01 41 85 98 68
- Indicate the reason for your call
- Indicate your Nickel card type (Nickel Classic, My Nickel, Nickel Chrome, Nickel Metal)
In the event of a claim or to make an insurance declaration:
- Log on to https://nickel.europ-assistance.fr with your 10-digit ID located on the back of your Nickel card
- An email will be sent to you with the documents required for reimbursement.
For further information, please call 01 41 85 98 67.
How can I obtain an assistance or insurance certificate?
- Log on to the website: https://nickel.europ-assistance.fr
- Go to the "Obtain a certificate" section