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Article updated by Marion 7 months 3 weeks ago - 4 min read

What insurance and assistance coverage does my Nickel card provide?

With your Nickel card, you benefit from a wide range of insurance and assistance covers provided by our partner EUROP ASSISTANCE.

What insurance and assistance does my card include?

Assistance / InsuranceNickel Classic
My Nickel
Nickel Chrome
Nickel Metal
Health Assistance 
 
 
In the event of illness or injury
In the event of death
In the event of hospitalisation or death of a family member
In the event of legal proceedings abroad
In the event of theft or loss or personal belongings abroard
Travel Insurance

 

 

Travel accident
Cancellation/Postponement/interruption of the trip 
Delayed flight or train 
Delayed baggage 
Loss/theft/damage of baggage 
Public liability abroad 
Snow and mountain 
Damage to rental vehicles 
Daily life insurance 

 

Remote purchasing 
Fraudulent use of payment means 
Theft of personal belongings 
Extended warranty 
Assistance in daily life

 

 

Return to work assistance
Psychological support
Cyber info assistance

For full details of insurance and assistance services, please refer to the specific information sheet for your card:
For Nickel Classic and My Nickel 
For Nickel Chrome
For Nickel Metal  
 

If you have any questions about your card's insurance :

  1. Contact 01 41 85 98 68
  2. Indicate the reason for your call
  3. Indicate your Nickel card type (Nickel Classic, My Nickel, Nickel Chrome, Nickel Metal)
     

In the event of a claim or to make an insurance declaration:

  1. Log on to https://nickel.europ-assistance.fr with your 10-digit ID located on the back of your Nickel card
  2. An email will be sent to you with the documents required for reimbursement.

For further information, please call 01 41 85 98 67.
 

How can I obtain an assistance or insurance certificate?

  1. Log on to the website: https://nickel.europ-assistance.fr
  2. Go to the "Obtain a certificate" section

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