How can I receive information about my account by SMS?
Simply text the keyword of your choice to +32 460 21 39 26 to receive instant information on your account (60 free text messages per year):
| Keyword | Information we send |
| BALANCE | Your available balance is ….€ |
| IBAN | Here is your RIB : xxxxxxxx and your IBAN : xxxxxxx and your BIC xxxxxxx Our advice: copy it! |
| BANK STATEMENT | Your available balance: xxx€ Your last operations: 12/03: -xx.xx€ 07/03: -xx.xx € 04/03: -xx.xx€ You can view more transactions directly from your web customer area or Nickel Application. Nickel |
| LIMITS | Hello, your limits situation is: -Payment by default xxx.xx/xxxx€ -Withdrawal by default xx/xxx€ -Deposit xx/xxx€. You can increase or reduce your payment limits in your web customer area or Nickel Application. Nickel |
| DEPOSIT | Hello, your limits situation is: -Payment by default xxx.xx/xxxx€ -Withdrawal by default xx/xxx€ -Deposit xx/xxx€. You can increase or reduce your payment limits in your web customer area or Nickel Application. Nickel |
| WITHDRAWAL | Hello, your limits situation is: -Payment by default xxx.xx/xxxx€ -Withdrawal by default xx/xxx€ -Deposit xx/xxx€. You can increase or reduce your payment limits in your web customer area or Nickel Application. Nickel |
| ACCOUNT | Hello, your account is working normally. Hello, Hello, Hello, |
| ID | Hello, your Nickel ID has been sent to you by email. Do you want to change your email ? How do I change my email address? | Nickel |
How much does it cost to send an SMS?
These SMS messages are not surcharged, but they are deducted from your 60 free SMS messages/year package.
Once these 60 SMS have been used up, you will be charged €1 for 10 additional SMS. You can track your usage on your web Customer Area or Application:
- Go to "Profile
- "Then "Set my alerts".
What should I do if I'm not receiving SMS messages?
Check your cell phone number directly on your web Customer Area. If necessary, update it.