My RIB has been rejected: why?

Nickel is an account for everyone, and we make no distinction between our customers, whatever their profile or the offer they subscribe to.

However, some financial structures, organizations or retailers prefer to refuse certain RIBs if they consider that the risk of non-payment is high.  

Our teams are in contact with them to defend your rights.
 

What should I do if my IBAN / RIB has been rejected? ?  

First of all, don't hesitate to insist for the organization to accept your RIB.

If this doesn't work, you can (following websites in French):

• Contact a consumer association
• Contact the rights defender
• Report your problem on SignalConso