Article updated by
Amanda
1 hour 57 min ago
- 3 min read
How to cancel a pending Ria transfer?
It is not possible to cancel a money transfer made via IBAN or directly to a digital wallet.
To cancel a cash transfer, please follow these steps:
From the Nickel App:
- Go to "TRANSACTIONS"
- Click on "Ria Transfer"
- After entering your Ria code, go to "My Transfers"
- Select the transfer you wish to cancel
- Click on "Cancel my transaction"
From your Online Account (Web) :
- Go to "Menu"
- Click on "Money Transfer with Ria"
- After entering your Ria code, go to "My Transfers"
- Select the transfer you wish to cancel
- Click on "Cancel my transaction"
Your transfer will be cancelled within 3 to 4 working days.
Your Ria code is the code you set up during your first connection to Ria.